Well if that isn't the type of answer we were expecting. No offence Andreas, but considering the issue (which I too have experienced to the point of feeling like the bug is actually blamed on me) perhaps we could take a more pro-active approach and send out an encouraging email to all the bug fixers to stop this from happening in the future, rather than pushing it back on the community whom are (in the bigger picture) powerless to do anything without someone like you picking it up for them. There really are a lot of people who try and try to help but just end up being alienated one way or another. I think a major part of Timian's point is that it got to 1-2 years old and why did that happen?! I'm sure you'll agree, If it was going to be a won't fix, that should have ideally happened before it got to 1-2 years old. Perhaps if you asked someone to review all the won'tfix resolutions you'd turn up quite a few examples for yourself instead of waiting for some member of the community whom is already alienated to turn something up for you? It's my opinion that this is one of the things that's really letting an otherwise awesome distro down. But based on all the feedback myself (and many others) have had, I'm not expecting it to change until someone like yourself decides to stick their boot in and organise it. Thanks for your below feedback in any case. Q
Andreas Jaeger
03/27/09 3:11 AM >>> On Thursday 19 March 2009 19:10:07 Tilman Schmidt wrote: Andreas Jaeger schrieb: On Thursday 19 March 2009 10:32:55 Tilman Schmidt wrote: Apart from that, I must admit that my testing enthusiasm has been somewhat dampened by a recent series of WONTFIX resolutions for problems I reported, a few of them with closing remarks that seemed to imply what I reported was "my problem". So I guess positive feedback from developers that test reports are appreciated, taken seriously, and the reported issues addressed, would go a long way in encouraging more testers. If you have any concrete examples, let's discuss these.
Ok:
https://bugzilla.novell.com/show_bug.cgi?id=234529 - complete with patch and support offer, but after two years of waiting it won't be merged because of "no resources for ISDN anymore"
https://bugzilla.novell.com/show_bug.cgi?id=302004 - WONTFIXed after a year and a half of inactivity, with a comment I frankly don't understand at all (except for the "send patch" bit)
https://bugzilla.novell.com/show_bug.cgi?id=309382 https://bugzilla.novell.com/show_bug.cgi?id=301997 - seriously strange - I reported the problem as fixed, with no reaction from anyone, then a year later it is "set to WONTFIX because LATER and REMIND resolutions have been removed"
https://bugzilla.novell.com/show_bug.cgi?id=332696 https://bugzilla.novell.com/show_bug.cgi?id=239695 - not recent, but perfect illustrations of the point I'm trying to make
Besides the first one, all are old examples. We have to become better and I hope we do - but people are also overloaded and they will not fix everything, some stuff also needs to go upstream. If in the future, you have concrete problems, please speak up - but I'm not following up with developers on old bugs. thanks for the list, Andreas -- Andreas Jaeger, Director Platform / openSUSE, aj@suse.de SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126 -- To unsubscribe, e-mail: opensuse-testing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-testing+help@opensuse.org