[opensuse-support] can't find scanner
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After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug -- To unsubscribe, e-mail: opensuse-support+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-support+owner@opensuse.org
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On 04/10/2020 22.44, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it?
Has the IP changed? -- Cheers / Saludos, Carlos E. R. (from 15.1 x86_64 at Telcontar)
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On 10/4/20 4:51 PM, Carlos E. R. wrote:
On 04/10/2020 22.44, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it?
Has the IP changed? The epson all-mode is at 192.168.1.26
doug@linux1:~> ping 192.168.1.26 PING 192.168.1.26 (192.168.1.26) 56(84) bytes of data. 64 bytes from 192.168.1.26: icmp_seq=1 ttl=64 time=1.79 ms 64 bytes from 192.168.1.26: icmp_seq=2 ttl=64 time=0.394 ms 64 bytes from 192.168.1.26: icmp_seq=3 ttl=64 time=0.390 ms 64 bytes from 192.168.1.26: icmp_seq=4 ttl=64 time=0.410 ms 64 bytes from 192.168.1.26: icmp_seq=5 ttl=64 time=0.414 ms ^C --- 192.168.1.26 ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 4054ms rtt min/avg/max/mdev = 0.390/0.680/1.794/0.556 ms --doug -- To unsubscribe, e-mail: opensuse-support+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-support+owner@opensuse.org
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On 10/4/20 4:44 PM, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug
Check that router sees device as an active connection. Open Konsole (terminal) and as root do: ping -c 4 <ip address of epson>. --dg
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On 10/4/20 5:34 PM, DennisG wrote:
On 10/4/20 4:44 PM, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug
Check that router sees device as an active connection.
Open Konsole (terminal) and as root do: ping -c 4 <ip address of epson>.
--dg Did a basic ping just moments ago. Here is result of your request:
doug@linux1:~> ping -c 4 192.168.1.26 PING 192.168.1.26 (192.168.1.26) 56(84) bytes of data. 64 bytes from 192.168.1.26: icmp_seq=1 ttl=64 time=1.52 ms 64 bytes from 192.168.1.26: icmp_seq=2 ttl=64 time=0.393 ms 64 bytes from 192.168.1.26: icmp_seq=3 ttl=64 time=0.386 ms ^C --- 192.168.1.26 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2019ms rtt min/avg/max/mdev = 0.386/0.767/1.523/0.534 ms Also ran nmap and the lan seems normal. --doug -- To unsubscribe, e-mail: opensuse-support+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-support+owner@opensuse.org
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On 10/4/20 5:58 PM, Doug McGarrett wrote:
On 10/4/20 5:34 PM, DennisG wrote:
On 10/4/20 4:44 PM, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug
Check that router sees device as an active connection.
Open Konsole (terminal) and as root do: ping -c 4 <ip address of epson>.
--dg Did a basic ping just moments ago. Here is result of your request:
doug@linux1:~> ping -c 4 192.168.1.26 PING 192.168.1.26 (192.168.1.26) 56(84) bytes of data. 64 bytes from 192.168.1.26: icmp_seq=1 ttl=64 time=1.52 ms 64 bytes from 192.168.1.26: icmp_seq=2 ttl=64 time=0.393 ms 64 bytes from 192.168.1.26: icmp_seq=3 ttl=64 time=0.386 ms ^C --- 192.168.1.26 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2019ms rtt min/avg/max/mdev = 0.386/0.767/1.523/0.534 ms
Also ran nmap and the lan seems normal. --doug
What app is throwing the error message? Run YaST/Printer. Is the epson in the list? --dg -- To unsubscribe, e-mail: opensuse-support+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-support+owner@opensuse.org
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On 10/4/20 6:50 PM, DennisG wrote:
On 10/4/20 5:58 PM, Doug McGarrett wrote:
On 10/4/20 5:34 PM, DennisG wrote:
On 10/4/20 4:44 PM, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug
Check that router sees device as an active connection.
Open Konsole (terminal) and as root do: ping -c 4 <ip address of epson>.
--dg Did a basic ping just moments ago. Here is result of your request:
doug@linux1:~> ping -c 4 192.168.1.26 PING 192.168.1.26 (192.168.1.26) 56(84) bytes of data. 64 bytes from 192.168.1.26: icmp_seq=1 ttl=64 time=1.52 ms 64 bytes from 192.168.1.26: icmp_seq=2 ttl=64 time=0.393 ms 64 bytes from 192.168.1.26: icmp_seq=3 ttl=64 time=0.386 ms ^C --- 192.168.1.26 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2019ms rtt min/avg/max/mdev = 0.386/0.767/1.523/0.534 ms
Also ran nmap and the lan seems normal. --doug
What app is throwing the error message? XScan
Run YaST/Printer. Is the epson in the list? YaST/Printer (the install routine) cannot detect the printer anymore. --doug
--dg -- To unsubscribe, e-mail: opensuse-support+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-support+owner@opensuse.org
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On 10/4/20 7:21 PM, Doug McGarrett wrote:
On 10/4/20 6:50 PM, DennisG wrote:
On 10/4/20 5:58 PM, Doug McGarrett wrote:
On 10/4/20 5:34 PM, DennisG wrote:
On 10/4/20 4:44 PM, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug
Check that router sees device as an active connection.
Open Konsole (terminal) and as root do: ping -c 4 <ip address of epson>.
--dg Did a basic ping just moments ago. Here is result of your request:
doug@linux1:~> ping -c 4 192.168.1.26 PING 192.168.1.26 (192.168.1.26) 56(84) bytes of data. 64 bytes from 192.168.1.26: icmp_seq=1 ttl=64 time=1.52 ms 64 bytes from 192.168.1.26: icmp_seq=2 ttl=64 time=0.393 ms 64 bytes from 192.168.1.26: icmp_seq=3 ttl=64 time=0.386 ms ^C --- 192.168.1.26 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2019ms rtt min/avg/max/mdev = 0.386/0.767/1.523/0.534 ms
Also ran nmap and the lan seems normal. --doug
What app is throwing the error message? XScan
Run YaST/Printer. Is the epson in the list? YaST/Printer (the install routine) cannot detect the printer anymore.
TYPO: should have said SCNNER!
--doug
--dg
-- To unsubscribe, e-mail: opensuse-support+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-support+owner@opensuse.org
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On 10/4/20 7:21 PM, Doug McGarrett wrote:
On 10/4/20 6:50 PM, DennisG wrote:
On 10/4/20 5:58 PM, Doug McGarrett wrote:
On 10/4/20 5:34 PM, DennisG wrote:
On 10/4/20 4:44 PM, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug
Check that router sees device as an active connection.
Open Konsole (terminal) and as root do: ping -c 4 <ip address of epson>.
--dg Did a basic ping just moments ago. Here is result of your request:
doug@linux1:~> ping -c 4 192.168.1.26 PING 192.168.1.26 (192.168.1.26) 56(84) bytes of data. 64 bytes from 192.168.1.26: icmp_seq=1 ttl=64 time=1.52 ms 64 bytes from 192.168.1.26: icmp_seq=2 ttl=64 time=0.393 ms 64 bytes from 192.168.1.26: icmp_seq=3 ttl=64 time=0.386 ms ^C --- 192.168.1.26 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2019ms rtt min/avg/max/mdev = 0.386/0.767/1.523/0.534 ms
Also ran nmap and the lan seems normal. --doug
What app is throwing the error message? XScan TYPO again: *XSane*
Run YaST/Printer. Is the epson in the list? YaST/Printer (the install routine) cannot detect the printer anymore. --doug
--dg
-- To unsubscribe, e-mail: opensuse-support+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-support+owner@opensuse.org
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On 10/4/20 4:44 PM, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug
Check that router sees device as an active connection.
Open Konsole (terminal) and as root do: ping -c 4 <ip address of epson>.
--dg Thinking, "What's different?" I realized that yesterday I installed a TV recorder, an AVerMedia EzRecorder 130, which connects via HDMI between
On 10/4/20 5:34 PM, DennisG wrote: the modem and the TV set, and also connects to the Lan via a hard-wire connection from the router. Well, of course, after I realized this, I disconnected the EZ recorder from the lan, and also pulled its power input line. Then I rebooted this machine from a power off condition. The scanner still does not work. In both cases--i.e., before I disconnected the recorder and after, the printer works, and pinging the ip address of the Epson produces a normal ping. Note that the ip address of the Epson is the same for the print function and the scan function. I reiterate: It still prints. Running nmap (nmap -sP 192.168.1.0/24) produces a listing which does not include the recorder; the listing does not change with the recorder disconnected, as above. I don't understand nmap well enough to set it to scan whatever ip the recorder may be on. Is it possible that the recorder lan connection sent something back to the computer via the router that has permanently changed some file? If so, how can I find the culprit and fix it? Further information: A laptop running PCLOS Linux also is connected to the epson thru the lan, and scans perfectly. Just tested it. It has been connected all along, just as this TW machine has. --doug -- To unsubscribe, e-mail: opensuse-support+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-support+owner@opensuse.org
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On 05/10/2020 01.12, Doug McGarrett wrote:
On 10/4/20 5:34 PM, DennisG wrote:
On 10/4/20 4:44 PM, Doug McGarrett wrote:
After the scanner in the epson all-mode was working fine, today I get the message, "Can't find scanner" and same after reboot. How can I troubleshoot this? Or just brute-force it? --doug
Check that router sees device as an active connection.
Open Konsole (terminal) and as root do: ping -c 4 <ip address of epson>.
Thinking, "What's different?" I realized that yesterday I installed a TV recorder, an AVerMedia EzRecorder 130, which connects via HDMI between the modem and the TV set, and also connects to the Lan via a hard-wire connection from the router.
Well, of course, after I realized this, I disconnected the EZ recorder from the lan, and also pulled its power input line. Then I rebooted this machine from a power off condition. The scanner still does not work. In both cases--i.e., before I disconnected the recorder and after, the printer works, and pinging the ip address of the Epson produces a normal ping. Note that the ip address of the Epson is the same for the print function and the scan function. I reiterate: It still prints. Running nmap (nmap -sP 192.168.1.0/24) produces a listing which does not include the recorder; the listing does not change with the recorder disconnected, as above. I don't understand nmap well enough to set it to scan whatever ip the recorder may be on. Is it possible that the recorder lan connection sent something back to the computer via the router that has permanently changed some file? If so, how can I find the culprit and fix it?
Further information: A laptop running PCLOS Linux also is connected to the epson thru the lan, and scans perfectly. Just tested it. It has been connected all along, just as this TW machine has.
Any updates to the machine? -- Cheers / Saludos, Carlos E. R. (from 15.1 x86_64 at Telcontar)
participants (3)
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Carlos E. R.
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DennisG
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Doug McGarrett