On Mon, 14 Dec 2020 18:41:22 +0100 Manfred Hollstein wrote:
Hi Bob,
On Mon, 14 Dec 2020, 18:25:03 +0100, Bob Williams wrote:
My system is Leap 15.2 and KDE Plasma desktop
I am trying to setup a Hewlett-Packard Color Laserjet Pro MFP M477fnw all-in-one printer/scanner.
I have an M475dw here, but if "f" means FAX, my one can send and receive FAX, too.
Using YaST, the printer is seen and recognised, and the correct driver for this model is found. Everything works as expected.
Using the YaST Scanner module, the scanner is not detected. I have tried using Add, which brings up a long list of scanner models, but not mine. Even if I select the HP generic driver for all-in-one devices, it loads the hpaio driver, but says 'No scanner recognized by this driver' in the Scanner configuration window. Using 'Run hp-setup' gets me to the same list of scanners. Actually, pretty nearly all HP scanners use the hpaio driver (it's part of hplip).
What is so frustrating is that both printer and scanner were working perfectly a month ago, so something has changed recently. But what?
I have tried connecting the M477 device both wirelessly and through a wired connection, but both give the same result. Something makes me think that YaST's scanner detection has broken.
Can anyone confirm this or suggest a workaround?
The scanner module needs some proprietary modules downloaded via hp-setup. In order to ensure the scanner is usable for all users on your system, I'd suggest to run "hp-setup -i" as root and follow the various steps. The downloading part of the modules took some time here, but in the end everything is setup properly both for printing and scanning. BTW, I've tested this on 15.1, 15.2 and Tumbleweed.
Bob
HTH, cheers.
l8er manfred
Thanks Manfred, I get this error: :~ # hp-setup -i Traceback (most recent call last): File "/usr/bin/hp-setup", line 48, in <module> from base import device, utils, tui, models, module, services, os_utils File "/usr/share/hplip/base/device.py", line 42, in <module> from . import status File "/usr/share/hplip/base/status.py", line 50, in <module> import hpmudext ImportError: /usr/lib64/python3.6/site-packages/hpmudext.so: undefined symbol: mdns_lookup -- Bob Williams System: Linux 5.3.18-lp152.57-default Desktop: KDE Frameworks: 5.71.0, Qt: 5.12.7 and Plasma: 5.18.5 https://useplaintext.email/