Meeting ended Wed Mar 6 15:46:20 2013 UTC. The log and minutes are available from: (v 0.1.4) (10:46:20 AM) bugbot: Minutes: http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-projec... (10:46:20 AM) bugbot: Minutes (text): http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-projec... (10:46:20 AM) bugbot: Log: http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-projec...
On Wed, Mar 6, 2013 at 8:46 AM, Robert Schweikert rjschwei@suse.com wrote:
Meeting ended Wed Mar 6 15:46:20 2013 UTC. The log and minutes are available from: (v 0.1.4) (10:46:20 AM) bugbot: Minutes: http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-projec... (10:46:20 AM) bugbot: Minutes (text): http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-projec... (10:46:20 AM) bugbot: Log: http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-projec...
-- Robert Schweikert MAY THE SOURCE BE WITH YOU SUSE-IBM Software Integration Center LINUX Tech Lead rjschwei@suse.com rschweik@ca.ibm.com 781-464-8147 --
Sorry I didn't make it to the meeting this morning, My son kept me up kinda late with the poor weather we had around here last night. I actually haven't had anything come through from Carlos to do any editing on, but I can contact him to see how it's coming along so I know when to expect something. : )
Hello,
in the meeting log I see that Ilmehtar was talking about a nice(r) bugzilla interface like https://wiki.documentfoundation.org/Bug_Submission_Assistant
Some notes on this: - please make it optional - I'd like to continue using the "technical" bugzilla interface because for me it's the faster way to spam developers^W^Wreport a bug - We already have https://bugzilla.novell.com/enter_bug.cgi?format=guided (looks like the "normal" interface in the first step, but you'll see the difference after selecting a product) - unfortunately the bugzilla.novell.com admins are not really responsive. I reported some bugs against bnc, but the bug reports are simply ignored [1]. Some years ago, they at least moved the bugs to a non-public product ;-) In the meantime I don't even expect to get the bnc issues fixed anymore :-/ In other words: If someone wants to develop a bug submission assistant, first ask the bnc team if they will accept and deploy it on bnc.
Regards,
Christian Boltz
[1] if you are interested: https://bugzilla.novell.com/show_bug.cgi?id=555642 https://bugzilla.novell.com/show_bug.cgi?id=691108 https://bugzilla.novell.com/show_bug.cgi?id=723081 https://bugzilla.novell.com/show_bug.cgi?id=745727
Hi Christian!
On 6 March 2013 19:55, Christian Boltz opensuse@cboltz.de wrote:
Some notes on this:
- please make it optional - I'd like to continue using the "technical" bugzilla interface because for me it's the faster way to spam developers^W^Wreport a bug
I totally agree. If we're going to go down this road, I think we should do it in a similar way to Libreoffice/The Document Foundation, who have their Bug Submission Assistant in a rather public location [1] and then have full blown "technical" bugzilla elsewhere [2]. Anything else would probably be shooting ourselves in the foot, throwing the baby out with the bathwater, or <insert suitable metaphor here>
- We already have https://bugzilla.novell.com/enter_bug.cgi?format=guided (looks like the "normal" interface in the first step, but you'll see the difference after selecting a product)
I know, and it's 'not bad', and I suppose if nothing comes of this crazy idea then sticking with what we have is 'good enough'. But I'm not sure we should settle for good enough - seeing how LibreOffice have done it, with bright, clean, user friendly interface, which is as accessible as possible, I think it's worthwhile investigating at least. After all, bug reports don't just help us make openSUSE better, but new bug reporters have a habit of becoming new bug testers and fixers, and so the more friendly and welcoming we make those first contributions to the project, the better I think we'll have capturing, assimilating, and retaining new blood.
- unfortunately the bugzilla.novell.com admins are not really responsive. I reported some bugs against bnc, but the bug reports are simply ignored [1]. Some years ago, they at least moved the bugs to a non-public product ;-) In the meantime I don't even expect to get the bnc issues fixed anymore :-/ In other words: If someone wants to develop a bug submission assistant, first ask the bnc team if they will accept and deploy it on bnc.
Ahh, yeah, I'm aware of the past issues we've had in this area. I have two thoughts on this 1. Just because things were terrible in the past doesn't mean they are now - a lots changed so this might be a good opportunity to reconnect and succeed where things failed in the past. 2. We might not need to worry about it anyway - If the Bug Submission Assistant works as advertised, it should be possible to host it wherever we like, and point it to BNC, without modifications needed to Bugzilla. This is actually how Libreoffice did it - their assistant is hosted on http://bugassistant.libreoffice.org while the bugzilla is on http://bugs.freedesktop.org. The only problem I forsee here is that BNC's extensive modifications might get in the way, as freedesktop.org's bugzilla is pretty much 'vanilla'. If this happens though, I'd like to think that modifying the Assistant would be an option if getting modifications to BNC is not.
[1]https://www.libreoffice.org/get-help/bug/ [2]https://www.libreoffice.org/bugzilla/
Hello,
Am Mittwoch, 6. März 2013 schrieb Richard Brown:
On 6 March 2013 19:55, Christian Boltz opensuse@cboltz.de wrote:
BTW: One thing I forgot to mention is that we also have the "bugreporter" package (a commandline tool IIRC). Does anyone know how many people use it?
Hmm, I just tested it myself, and the result is:
cb@geeko:~> bugreporter Welcome to the submit bug report module!
The user has stored credentials. Connecting to Novell's Bugzilla... [...] Package name (or '?'): libqt4-x11
Package selected: libqt4 Please enter the bug summary (should be short!) --> test bug Summary entered: test bug
Looking for similar existing bug reports... Traceback (most recent call last): [...] File "/usr/lib/python2.7/site-packages/bugzilla/base.py", line 1044, in single_request_with_cookies response.msg, xmlrpclib.ProtocolError: <ProtocolError for apibugzilla.novell.com/xmlrpc.cgi: 403 Forbidden>
:-(
Looks like I really need to enter a bug - using the webinterface...
https://bugzilla.novell.com/show_bug.cgi?id=807901 I assigned it to the bugreporter maintainer, but it might also be a problem with bnc.
- We already have https://bugzilla.novell.com/enter_bug.cgi?format=guided (looks like the "normal" interface in the first step, but you'll see the difference after selecting a product)
I know, and it's 'not bad', and I suppose if nothing comes of this crazy idea then sticking with what we have is 'good enough'. But I'm not sure we should settle for good enough - seeing how LibreOffice have done it, with bright, clean, user friendly interface, which is as accessible as possible, I think it's worthwhile investigating at least. After all, bug reports don't just help us make openSUSE better, but new bug reporters have a habit of becoming new bug testers and fixers, and so the more friendly and welcoming we make those first contributions to the project, the better I think we'll have capturing, assimilating, and retaining new blood.
Fully agreed. Everything that makes contributing easier and more fun is a "good thing"[tm].
- unfortunately the bugzilla.novell.com admins are not really responsive. [...]
Ahh, yeah, I'm aware of the past issues we've had in this area. I have two thoughts on this
- Just because things were terrible in the past doesn't mean they are
now - a lots changed so this might be a good opportunity to reconnect and succeed where things failed in the past.
Usually I'm an optimist and really hope you are right, but in this specific case - hmm...
- We might not need to worry about it anyway - If the Bug Submission
Assistant works as advertised, it should be possible to host it wherever we like, and point it to BNC, without modifications needed to Bugzilla. This is actually how Libreoffice did it - their assistant is hosted on http://bugassistant.libreoffice.org while the bugzilla is on http://bugs.freedesktop.org.
OK, that would make things much easier.
The only problem I forsee here is that BNC's extensive modifications might get in the way, as freedesktop.org's bugzilla is pretty much 'vanilla'. If this happens though, I'd like to think that modifying the Assistant would be an option if getting modifications to BNC is not.
I'd guess/hope[1] that the assistant does _not_ fill the HTML form because that's just calling for trouble.
bugzilla has a XMLRPC interface (the bugreporter package uses it [2]), and I seriously hope the XMLRPC interface on bnc is not customized ;-) Using this interface is probably the best way.
Regards,
Christian Boltz
[1] no, I didn't check the code
[2] well, at least it tries to use it ;-)
Christian Boltz wrote:
Hello,
in the meeting log I see that Ilmehtar was talking about a nice(r) bugzilla interface like https://wiki.documentfoundation.org/Bug_Submission_Assistant
Some notes on this:
- please make it optional - I'd like to continue using the "technical" bugzilla interface because for me it's the faster way to spam developers^W^Wreport a bug
I second that.
-
Christian Boltz -
DuBois, Scott L. -
Per Jessen -
Richard Brown -
Robert Schweikert