6 Mar
2013
6 Mar
'13
4:46 p.m.
Meeting ended Wed Mar 6 15:46:20 2013 UTC. The log and minutes are
available from: (v 0.1.4)
(10:46:20 AM) bugbot: Minutes:
http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-proje…
(10:46:20 AM) bugbot: Minutes (text):
http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-proje…
(10:46:20 AM) bugbot: Log:
http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-proje…
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Robert Schweikert MAY THE SOURCE BE WITH YOU
SUSE-IBM Software Integration Center LINUX
Tech Lead
rjschwei(a)suse.com
rschweik(a)ca.ibm.com
781-464-8147
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6 Mar
6 Mar
5:58 p.m.
On Wed, Mar 6, 2013 at 8:46 AM, Robert Schweikert <rjschwei(a)suse.com> wrote:
Meeting ended Wed Mar 6 15:46:20 2013 UTC. The log
and minutes are
available from: (v 0.1.4)
(10:46:20 AM) bugbot: Minutes:
http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-proje…
(10:46:20 AM) bugbot: Minutes (text):
http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-proje…
(10:46:20 AM) bugbot: Log:
http://community.opensuse.org/meetings/opensuse-project/2013/opensuse-proje…
--
Robert Schweikert MAY THE SOURCE BE WITH YOU
SUSE-IBM Software Integration Center LINUX
Tech Lead
rjschwei(a)suse.com
rschweik(a)ca.ibm.com
781-464-8147
--
Sorry I didn't make it to the meeting this morning, My son kept me up
kinda late with the poor weather we had around here last night. I
actually haven't had anything come through from Carlos to do any
editing on, but I can contact him to see how it's coming along so I
know when to expect something. : )
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God bless !
Scott DuBois
www.ROGUEHORSE.com
openSUSE
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7:55 p.m.
Hello,
in the meeting log I see that Ilmehtar was talking about a nice(r)
bugzilla interface like
https://wiki.documentfoundation.org/Bug_Submission_Assistant
Some notes on this:
- please make it optional - I'd like to continue using the "technical"
bugzilla interface because for me it's the faster way to spam
developers^W^Wreport a bug
- We already have
https://bugzilla.novell.com/enter_bug.cgi?format=guided
(looks like the "normal" interface in the first step, but you'll see
the difference after selecting a product)
- unfortunately the bugzilla.novell.com admins are not really
responsive. I reported some bugs against bnc, but the bug reports are
simply ignored [1]. Some years ago, they at least moved the bugs to a
non-public product ;-) In the meantime I don't even expect to get the
bnc issues fixed anymore :-/
In other words: If someone wants to develop a bug submission
assistant, first ask the bnc team if they will accept and deploy it on
bnc.
Regards,
Christian Boltz
[1] if you are interested:
https://bugzilla.novell.com/show_bug.cgi?id=555642
https://bugzilla.novell.com/show_bug.cgi?id=691108
https://bugzilla.novell.com/show_bug.cgi?id=723081
https://bugzilla.novell.com/show_bug.cgi?id=745727
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[Ulli Horlacher in dasr]
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8:22 p.m.
Hi Christian!
On 6 March 2013 19:55, Christian Boltz <opensuse(a)cboltz.de> wrote:
Some notes on this:
- please make it optional - I'd like to continue using the "technical"
bugzilla interface because for me it's the faster way to spam
developers^W^Wreport a bug
I totally agree. If we're going to go down this road, I think we
should do it in a similar way to Libreoffice/The Document Foundation,
who have their Bug Submission Assistant in a rather public location
[1] and then have full blown "technical" bugzilla elsewhere [2].
Anything else would probably be shooting ourselves in the foot,
throwing the baby out with the bathwater, or <insert suitable metaphor
here>
- We already have
https://bugzilla.novell.com/enter_bug.cgi?format=guided
(looks like the "normal" interface in the first step, but you'll see
the difference after selecting a product)
I know, and it's 'not bad', and I suppose if nothing comes of this
crazy idea then sticking with what we have is 'good enough'.
But I'm not sure we should settle for good enough - seeing how
LibreOffice have done it, with bright, clean, user friendly interface,
which is as accessible as possible, I think it's worthwhile
investigating at least.
After all, bug reports don't just help us make openSUSE better, but
new bug reporters have a habit of becoming new bug testers and fixers,
and so the more friendly and welcoming we make those first
contributions to the project, the better I think we'll have capturing,
assimilating, and retaining new blood.
- unfortunately the bugzilla.novell.com admins are not
really
responsive. I reported some bugs against bnc, but the bug reports are
simply ignored [1]. Some years ago, they at least moved the bugs to a
non-public product ;-) In the meantime I don't even expect to get the
bnc issues fixed anymore :-/
In other words: If someone wants to develop a bug submission
assistant, first ask the bnc team if they will accept and deploy it on
bnc.
Ahh, yeah, I'm aware of the past issues we've had in this area. I have
two thoughts on this
1. Just because things were terrible in the past doesn't mean they are
now - a lots changed so this might be a good opportunity to reconnect
and succeed where things failed in the past.
2. We might not need to worry about it anyway - If the Bug Submission
Assistant works as advertised, it should be possible to host it
wherever we like, and point it to BNC, without modifications needed to
Bugzilla.
This is actually how Libreoffice did it - their assistant is hosted on
http://bugassistant.libreoffice.org while the bugzilla is on
http://bugs.freedesktop.org. The only problem I forsee here is that
BNC's extensive modifications might get in the way, as
freedesktop.org's bugzilla is pretty much 'vanilla'. If this happens
though, I'd like to think that modifying the Assistant would be an
option if getting modifications to BNC is not.
[1]https://www.libreoffice.org/get-help/bug/
[2]https://www.libreoffice.org/bugzilla/
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9:14 p.m.
Hello,
Am Mittwoch, 6. März 2013 schrieb Richard Brown:
Fully agreed. Everything that makes contributing easier and more fun is
a "good thing"[tm].
On 6 March 2013 19:55, Christian Boltz
<opensuse(a)cboltz.de> wrote:
BTW: One thing I forgot to mention is that we also have the
"bugreporter" package (a commandline tool IIRC).
Does anyone know how many people use it?
Hmm, I just tested it myself, and the result is:
cb@geeko:~> bugreporter
Welcome to the submit bug report module!
The user has stored credentials.
Connecting to Novell's Bugzilla...
[...]
Package name (or '?'): libqt4-x11
Package selected: libqt4
Please enter the bug summary (should be short!)
--> test bug
Summary entered: test bug
Looking for similar existing bug reports...
Traceback (most recent call last):
[...]
File "/usr/lib/python2.7/site-packages/bugzilla/base.py", line 1044,
in single_request_with_cookies
response.msg,
xmlrpclib.ProtocolError: <ProtocolError for
apibugzilla.novell.com/xmlrpc.cgi: 403 Forbidden>
:-(
Looks like I really need to enter a bug - using the webinterface...
https://bugzilla.novell.com/show_bug.cgi?id=807901
I assigned it to the bugreporter maintainer, but it might also be a
problem with bnc.
- We already
have
https://bugzilla.novell.com/enter_bug.cgi?format=guided
(looks like the "normal" interface in the first step, but you'll
see the difference after selecting a product)
I know, and it's 'not bad', and I suppose if nothing comes of this
crazy idea then sticking with what we have is 'good enough'.
But I'm not sure we should settle for good enough - seeing how
LibreOffice have done it, with bright, clean, user friendly interface,
which is as accessible as possible, I think it's worthwhile
investigating at least.
After all, bug reports don't just help us make openSUSE better, but
new bug reporters have a habit of becoming new bug testers and fixers,
and so the more friendly and welcoming we make those first
contributions to the project, the better I think we'll have capturing,
assimilating, and retaining new blood. > - unfortunately the bugzilla.novell.com admins
are not really
> responsive. [...]
Ahh, yeah, I'm aware of the past issues we've
had in this area. I have
two thoughts on this
1. Just because things were terrible in the past doesn't mean they are
now - a lots changed so this might be a good opportunity to reconnect
and succeed where things failed in the past.
Usually I'm an optimist and really hope you are right, but in this
specific case - hmm...
2. We might not need to worry about it anyway - If the
Bug Submission
Assistant works as advertised, it should be possible to host it
wherever we like, and point it to BNC, without modifications needed to
Bugzilla.
This is actually how Libreoffice did it - their assistant is hosted on
http://bugassistant.libreoffice.org while the bugzilla is on
http://bugs.freedesktop.org.
OK, that would make things much easier.
The only problem I forsee here is that
BNC's extensive modifications might get in the way, as
freedesktop.org's bugzilla is pretty much 'vanilla'. If this happens
though, I'd like to think that modifying the Assistant would be an
option if getting modifications to BNC is not.
I'd guess/hope[1] that the assistant does _not_ fill the HTML form
because that's just calling for trouble.
bugzilla has a XMLRPC interface (the bugreporter package uses it [2]),
and I seriously hope the XMLRPC interface on bnc is not customized ;-)
Using this interface is probably the best way.
Regards,
Christian Boltz
[1] no, I didn't check the code
[2] well, at least it tries to use it ;-)
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*Waaahhhhh* Ein Abtruenniger!!! Was is los???
[> Ratti und David Haller in suse-linux]
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7 Mar
7 Mar
7:06 a.m.
Christian Boltz wrote:
Hello,
in the meeting log I see that Ilmehtar was talking about a nice(r)
bugzilla interface like
https://wiki.documentfoundation.org/Bug_Submission_Assistant
Some notes on this:
- please make it optional - I'd like to continue using the "technical"
bugzilla interface because for me it's the faster way to spam
developers^W^Wreport a bug
I second that.
--
Per Jessen, Zürich (6.8°C)
http://www.dns24.ch/ - free DNS hosting, made in Switzerland.
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2917
days inactive
2918
days old
5 comments
5 participants
participants (5)
-
Christian Boltz -
DuBois, Scott L. -
Per Jessen -
Richard Brown -
Robert Schweikert