Hi Christian!
On 6 March 2013 19:55, Christian Boltz
Some notes on this: - please make it optional - I'd like to continue using the "technical" bugzilla interface because for me it's the faster way to spam developers^W^Wreport a bug
I totally agree. If we're going to go down this road, I think we should do it in a similar way to Libreoffice/The Document Foundation, who have their Bug Submission Assistant in a rather public location [1] and then have full blown "technical" bugzilla elsewhere [2]. Anything else would probably be shooting ourselves in the foot, throwing the baby out with the bathwater, or <insert suitable metaphor here>
- We already have https://bugzilla.novell.com/enter_bug.cgi?format=guided (looks like the "normal" interface in the first step, but you'll see the difference after selecting a product)
I know, and it's 'not bad', and I suppose if nothing comes of this crazy idea then sticking with what we have is 'good enough'. But I'm not sure we should settle for good enough - seeing how LibreOffice have done it, with bright, clean, user friendly interface, which is as accessible as possible, I think it's worthwhile investigating at least. After all, bug reports don't just help us make openSUSE better, but new bug reporters have a habit of becoming new bug testers and fixers, and so the more friendly and welcoming we make those first contributions to the project, the better I think we'll have capturing, assimilating, and retaining new blood.
- unfortunately the bugzilla.novell.com admins are not really responsive. I reported some bugs against bnc, but the bug reports are simply ignored [1]. Some years ago, they at least moved the bugs to a non-public product ;-) In the meantime I don't even expect to get the bnc issues fixed anymore :-/ In other words: If someone wants to develop a bug submission assistant, first ask the bnc team if they will accept and deploy it on bnc.
Ahh, yeah, I'm aware of the past issues we've had in this area. I have two thoughts on this 1. Just because things were terrible in the past doesn't mean they are now - a lots changed so this might be a good opportunity to reconnect and succeed where things failed in the past. 2. We might not need to worry about it anyway - If the Bug Submission Assistant works as advertised, it should be possible to host it wherever we like, and point it to BNC, without modifications needed to Bugzilla. This is actually how Libreoffice did it - their assistant is hosted on http://bugassistant.libreoffice.org while the bugzilla is on http://bugs.freedesktop.org. The only problem I forsee here is that BNC's extensive modifications might get in the way, as freedesktop.org's bugzilla is pretty much 'vanilla'. If this happens though, I'd like to think that modifying the Assistant would be an option if getting modifications to BNC is not. [1]https://www.libreoffice.org/get-help/bug/ [2]https://www.libreoffice.org/bugzilla/ -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org