Greeting fellow Geekos! As you know lots of new stuff are coming in the future of the project! It has occcured to me during conversations with fellow linux users that though openSUSE is among the leading distros , help towards technical (or other) problems still needs improvement. Quite a few people are asking question on the facebook group, and most of them are answered thoroughly, but we are not archived or reachable from non-facebook users and the forum traffic is low. So I wonder is it possible to have an official stack exchange page where users can ask for help? What are the difficulties we might face? Imho it would be more efficient and new users will appreciate it more. Care to share your thoughts on what can be done? I'm willing to help if we reach an agreement
inb4: I'm not saying to close the forum
W dniu 31.05.2016 o 00:12, Nick Mantas pisze:
Greeting fellow Geekos! As you know lots of new stuff are coming in the future of the project! It has occcured to me during conversations with fellow linux users that though openSUSE is among the leading distros , help towards technical (or other) problems still needs improvement. Quite a few people are asking question on the facebook group, and most of them are answered thoroughly, but we are not archived or reachable from non-facebook users and the forum traffic is low. So I wonder is it possible to have an official stack exchange page where users can ask for help? What are the difficulties we might face? Imho it would be more efficient and new users will appreciate it more. Care to share your thoughts on what can be done? I'm willing to help if we reach an agreement
inb4: I'm not saying to close the forum
Hi
If I see this correctly - you are saying that because one closed off communication channel on an evil, proprietary, privacy not respecting social portal is getting big amounts of traffic, then the project should get another one at a different closed off portal etc? :-)
That doesn't solve the problem, does it? OpenSUSE already has forums chats, mailing lists etc, and the problem is that these channels are less attractive than a profile/group on a popular social media site. Adding another one will not drive people towards the core project channels, and will not give easier search capabilities etc.
I think that lowering the access restriction to e.g. the forums would help. Currently to post on the forums one needs a SUSE/Novell sso account, which random internet users rarely have. Many people greatly oppose registering new accounts nowadays, especially to just write a single topic. To get past this obstacle, implementing some external login methods like openid or oauth would greatly help. Then the people from failbook could be gently pushed to move to the official forums for discussion.
What do you think?
Tirsdag den 31. maj 2016 01:12:42 skrev Nick Mantas:
Quite a few people are asking question on the facebook group, and most of them are answered thoroughly, but we are not archived or reachable from non-facebook users
If/when these questions are of a general and (likely to be) recurring nature, maybe document the answers in the wiki. And just throw links at people.
On 05/31/2016 11:40 AM, Martin Schlander wrote:
Tirsdag den 31. maj 2016 01:12:42 skrev Nick Mantas:
Quite a few people are asking question on the facebook group, and most of them are answered thoroughly, but we are not archived or reachable from non-facebook users
If/when these questions are of a general and (likely to be) recurring nature, maybe document the answers in the wiki. And just throw links at people.
I like the idea of implementing Open-ID or Google account. We have that with the SuSE Gallery.
On 05/30/2016 06:12 PM, Nick Mantas wrote:
Greeting fellow Geekos! As you know lots of new stuff are coming in the future of the project! It has occcured to me during conversations with fellow linux users that though openSUSE is among the leading distros , help towards technical (or other) problems still needs improvement. Quite a few people are asking question on the facebook group, and most of them are answered thoroughly, but we are not archived or reachable from non-facebook users and the forum traffic is low. So I wonder is it possible to have an official stack exchange page where users can ask for help? What are the difficulties we might face? Imho it would be more efficient and new users will appreciate it more. Care to share your thoughts on what can be done? I'm willing to help if we reach an agreement
inb4: I'm not saying to close the forum
There are many howto's on the unreviewed FAQ subforum. The problem is that you have to sift through all of them.
I always run a forum word search to find results without having to log on to the forum.
Roman
-
Martin Schlander -
Nick Mantas -
Roman Bysh -
Łukasz 'Cyber Killer' Korpalski