[opensuse-project] SUSE Marketing mail in my inbox?
I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com. I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?
* Maximilian Trummer <maximilian@trummer.xyz> [05-27-20 08:59]:
I received the same and unreadable for my uneducated eyes ... The world if full of considerable individuals but their consideration is of something else. -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On Wed 2020-05-27, Patrick Shanahan wrote:
Aparently so. :-(
I received the same and unreadable for my uneducated eyes ...
The openSUSE Board, too. I'll raise this internally. Gerald -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On woensdag 27 mei 2020 15:47:40 CEST Gerald Pfeifer wrote:
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR? -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
There's an obvious unsubscribe link right in the email. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On Wed, May 27, 2020 at 10:39, PGNet Dev <pgnet.dev@gmail.com> wrote:
There is? I don't read German and would like to know what to click LCP [Stasiek] https://lcp.world -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
Dne středa 27. května 2020 22:58:07 CEST, Maximilian Trummer napsal(a):
My KMail shows for security reasons HTML only when I explicitly request so for particular mail. So no obvious unsubscribe, i.e. GDPR violation. -- Vojtěch Zeisek https://trapa.cz/ Komunita openSUSE GNU/Linuxu Community of the openSUSE GNU/Linux https://www.opensuse.org/
Op woensdag 27 mei 2020 19:30:57 CEST schreef Erwin Lam:
Please tone down. There is a link to the Subscription Centre that offers a default checked Please unsubscribe me from all marketing and blog communications. Click Update Preferences and it's done. -- Gertjan Lettink a.k.a. Knurpht openSUSE Forums Team -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
Hello, Am Mittwoch, 27. Mai 2020, 19:42:34 CEST schrieb Knurpht-openSUSE:
Op woensdag 27 mei 2020 19:30:57 CEST schreef Erwin Lam:
I won't ask for toning up again ;-) but I can understand Erwin. The text/plain part of the mail has exactly 3 links: - https://more.suse.com/index.php/email/emailWebview?mkt_tok=....... (without a description, based on the "Webview" part I'll guess that the link is meant to read the mail in a browser - and the token is more than long enough to contain click tracking) - https://em.suse.com/.... - to sign on for the webinar - another https://em.suse.com/.... - to request a callback Maybe [1] the HTML version of the mail has more links including one for the Subscription Centre - but the text/plain version doesn't. Therefore I fully understand that Erwin claims "no possibility to unsubscribe", and have to support it from my text/plain POV. I'd recommend to (at least) fix the text/plain part ;-) Regards, Christian Boltz [1] just a guess, I'm not going to change my KMail preferences to display HTML only to check that ;-) -- <jjohansen> systemd does not like being confined <jjohansen> you can so easily break your system confining it <sarnold> it sure wouldn't be something I'd undertake lightly <sarnold> even though that's basically a huge sign that it would benefit from being confined :) [from #apparmor] -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
headers include: List-Unsubscribe: <mailto:GJV...@unsub-lon.mktomail.com> which doesn't require HTML view. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
* PGNet Dev <pgnet.dev@gmail.com> [05-27-20 16:00]:
but require more than basick <user> knowledge. -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On 5/27/20 1:25 PM, Patrick Shanahan wrote:
but require more than basick <user> knowledge.
that is a completely different issue than "no possibility to unsubscribe" or an imagined GDPR violation -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
Am Mittwoch, 27. Mai 2020, 22:31:49 CEST schrieb PGNet Dev:
Yet a not obvious way to unsubscribe *is* a GDPR violation. Quoting Article 7(3): "The data subject shall have the right to withdraw his or her consent at any time. (…) It shall be as easy to withdraw as to give consent." Regards, vinz. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
Am Mittwoch, 27. Mai 2020, 23:04:10 CEST schrieb PGNet Dev:
Now to unsubscribe from _this_. The priorities here are baffling. But consistent.
Good that we have you who's explaining what to priorize. Regards, vinz. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
* Vinzenz Vietzke <vinz@vinzv.de> [05-27-20 17:16]:
but you do have to admit, they are consistent, consistently baffling. -- (paka)Patrick Shanahan Plainfield, Indiana, USA @ptilopteri http://en.opensuse.org openSUSE Community Member facebook/ptilopteri Photos: http://wahoo.no-ip.org/piwigo paka @ IRCnet freenode -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On Wed, May 27, 2020 at 01:31:49PM -0700, PGNet Dev wrote:
Did you check that it actually works? Quoting our team IRC earlier today: There's a List-Unsubscribe header as well, but that just ends up with "Undelivered Mail Returned to Sender" It is hardly a coincidence that why I typed "mktomail" to Google search, second completion hint was "mktmail spam" (the first was "mktomail"). Michal Kubecek -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On woensdag 27 mei 2020 19:42:34 CEST Knurpht-openSUSE wrote:
Why should I tone down? I have an account for the SUSE bugtracker. Suddenly that account is being used for SUSE "customer" and commercial purposes. I am not a SUSE customer. You are now using the data for a purpose for which it was not collected. ---> GDPR violation. The data of that account was handed over to an american data processor without my consent. ---> GDPR violation. I logged in into this customer account and noticed that a lot of items are mandatory (instead of optional) but, since contact with customers goes mainly through e-mail, are not necessary to deliver the service. So, you are collecting to much data. ---> GDPR violation. There is no posibility to remove that data or to delete the "customer" account. ---> GDPR violation. Next the e-mail address of that account is being used for a commercial mailing for which I did not give my consent either. ---> GDPR violation. There is no unsubscribe link in the commercial mail. There is a link called "Rückruf anfordern" but that means "Call back", not unsubscribe. ---> GDPR violation. So, I am really wondering if SUSE staff knows the GDPR and got GDPR training. Was your Data Protection Officer not involved in this migration project? Regards, Erwin Lam -- Erwin Lam (erwinl@dds.nl) -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On Wed 2020-05-27, Erwin Lam wrote:
Did you only migrate the account you use for Bugzilla and maybe other opensuse.org services? Or did you also get an account at https://myaccount.suse.com ? (Previously those two used to be just one, hence the questions.) If both, can you tell (from the address you received that mail) which of the two was used?
I logged in into this customer account and noticed
Which of the two possible accounts does this refer to? I am asking these questions to provide more input for what I triggered on the SUSE side. Gerald (Disclaimer: I have not involvement into marketing, identity/ account systems, or GDPR at all, but I care and want to help.) -- Dr. Gerald Pfeifer <gp@suse.com>, CTO @SUSE + chair @openSUSE -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
Le 28/05/2020 à 02:03, Gerald Pfeifer a écrit :
I am asking these questions to provide more input for what I triggered on the SUSE side.
I received *three copies*, most probably my two migrated novell acount and the @opensuse one but I just deleted it. why so many complain for what is probably simply a mistake? jdd -- http://dodin.org -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On Thu, 28 May 2020 07:42:24 +0200, jdd@dodin.org wrote:
I received *three copies*, most probably my two migrated novell acount and the @opensuse one
Prior to the account migrations that took place a couple of weeks ago, they were all under microfocus.com - and there was no distinction between them. As you say, jdd, the accounts were migrated - and it likely was nothing more than an honest mistake resulting from the split of those systems. Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On donderdag 28 mei 2020 02:03:08 CEST Gerald Pfeifer wrote:
After the first migration I suddenly also have an account at https:// myaccount.suse.com where I fisrt only had an account for the openSUSE bug tracker.
I do not have that commercial mail anymore.
I logged in into this customer account and noticed
Which of the two possible accounts does this refer to?
This refers to the account at https://myaccount.suse.com
Thanks for your help. Regards, Erwin Lam -- Erwin Lam (erwinl@dds.nl) -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
On Wed 2020-05-27, Erwin Lam wrote:
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
Yes. Now, what happened here is unfortunate and never should have happened. Full stop. What I learned in the meantime is that someone (not the person whose name was listed in the From) made a genuine mistake. The mail many of us got was intended for a quite different, quite smaller, distribution. I will push very hard such that (a) this will not repeat and (b) GDPR concerns will be addressed. Gerald -- Dr. Gerald Pfeifer <gp@suse.com>, CTO @SUSE + chair @openSUSE -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org
participants (14)
-
Carlos E. R. -
Christian Boltz -
Erwin Lam -
Gerald Pfeifer -
jdd＠dodin.org -
Jim Henderson -
Knurpht-openSUSE -
Maximilian Trummer -
Michal Kubecek -
Patrick Shanahan -
PGNet Dev -
Stasiek Michalski -
Vinzenz Vietzke -
Vojtěch Zeisek