I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.
I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?
* Maximilian Trummer maximilian@trummer.xyz [05-27-20 08:59]:
I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.
I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?
I received the same and unreadable for my uneducated eyes ...
The world if full of considerable individuals but their consideration is of something else.
On Wed 2020-05-27, Patrick Shanahan wrote:
- Maximilian Trummer maximilian@trummer.xyz [05-27-20 08:59]:
I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.
I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?
Aparently so. :-(
I received the same and unreadable for my uneducated eyes ...
The openSUSE Board, too. I'll raise this internally.
Gerald
On woensdag 27 mei 2020 15:47:40 CEST Gerald Pfeifer wrote:
On Wed 2020-05-27, Patrick Shanahan wrote:
- Maximilian Trummer maximilian@trummer.xyz [05-27-20 08:59]:
I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.
I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?
Aparently so. :-(
I received the same and unreadable for my uneducated eyes ...
The openSUSE Board, too. I'll raise this internally.
Gerald
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
There's an obvious unsubscribe link right in the email.
On Wed, May 27, 2020 at 10:39, PGNet Dev pgnet.dev@gmail.com wrote:
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
There's an obvious unsubscribe link right in the email.
There is? I don't read German and would like to know what to click
LCP [Stasiek] https://lcp.world
Op woensdag 27 mei 2020 19:30:57 CEST schreef Erwin Lam:
On woensdag 27 mei 2020 15:47:40 CEST Gerald Pfeifer wrote:
On Wed 2020-05-27, Patrick Shanahan wrote:
- Maximilian Trummer maximilian@trummer.xyz [05-27-20 08:59]:
I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.
I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?
Aparently so. :-(
I received the same and unreadable for my uneducated eyes ...
The openSUSE Board, too. I'll raise this internally.
Gerald
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
Please tone down. There is a link to the Subscription Centre that offers a default checked Please unsubscribe me from all marketing and blog communications. Click Update Preferences and it's done.
Hello,
Am Mittwoch, 27. Mai 2020, 19:42:34 CEST schrieb Knurpht-openSUSE:
Op woensdag 27 mei 2020 19:30:57 CEST schreef Erwin Lam:
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
Please tone down. There is a link to the Subscription Centre that
I won't ask for toning up again ;-) but I can understand Erwin.
The text/plain part of the mail has exactly 3 links: - https://more.suse.com/index.php/email/emailWebview?mkt_tok=....... (without a description, based on the "Webview" part I'll guess that the link is meant to read the mail in a browser - and the token is more than long enough to contain click tracking) - https://em.suse.com/.... - to sign on for the webinar - another https://em.suse.com/.... - to request a callback
Maybe [1] the HTML version of the mail has more links including one for the Subscription Centre - but the text/plain version doesn't. Therefore I fully understand that Erwin claims "no possibility to unsubscribe", and have to support it from my text/plain POV.
I'd recommend to (at least) fix the text/plain part ;-)
Regards,
Christian Boltz
[1] just a guess, I'm not going to change my KMail preferences to display HTML only to check that ;-)
headers include:
List-Unsubscribe: mailto:GJV...@unsub-lon.mktomail.com
which doesn't require HTML view.
* PGNet Dev pgnet.dev@gmail.com [05-27-20 16:00]:
headers include:
List-Unsubscribe: mailto:GJV...@unsub-lon.mktomail.com
which doesn't require HTML view.
but require more than basick <user> knowledge.
On 5/27/20 1:25 PM, Patrick Shanahan wrote:
but require more than basick <user> knowledge.
that is a completely different issue than "no possibility to unsubscribe" or an imagined GDPR violation
Am Mittwoch, 27. Mai 2020, 22:31:49 CEST schrieb PGNet Dev:
but require more than basick <user> knowledge.
that is a completely different issue than "no possibility to unsubscribe" or an imagined GDPR violation
Yet a not obvious way to unsubscribe *is* a GDPR violation.
Quoting Article 7(3): "The data subject shall have the right to withdraw his or her consent at any time. (…) It shall be as easy to withdraw as to give consent."
Regards, vinz.
Am Mittwoch, 27. Mai 2020, 19:39:32 CEST schrieb PGNet Dev:
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
There's an obvious unsubscribe link right in the email.
The unsubscribe link is only shown in the html part of the mail, so it might as well not be there for users on TUI clients.
On Wed, May 27, 2020 at 01:31:49PM -0700, PGNet Dev wrote:
On 5/27/20 1:25 PM, Patrick Shanahan wrote:
but require more than basick <user> knowledge.
that is a completely different issue than "no possibility to unsubscribe" or an imagined GDPR violation
Did you check that it actually works? Quoting our team IRC earlier today:
There's a List-Unsubscribe header as well, but that just ends up with "Undelivered Mail Returned to Sender"
It is hardly a coincidence that why I typed "mktomail" to Google search, second completion hint was "mktmail spam" (the first was "mktomail").
Michal Kubecek
On 5/27/20 1:52 PM, Vinzenz Vietzke wrote:
Am Mittwoch, 27. Mai 2020, 22:31:49 CEST schrieb PGNet Dev:
but require more than basick <user> knowledge.
that is a completely different issue than "no possibility to unsubscribe" or an imagined GDPR violation
Yet a not obvious way to unsubscribe *is* a GDPR violation.
Then file a complaint.
Now to unsubscribe from _this_. The priorities here are baffling. But consistent.
Am Mittwoch, 27. Mai 2020, 23:04:10 CEST schrieb PGNet Dev:
Now to unsubscribe from _this_. The priorities here are baffling. But consistent.
Good that we have you who's explaining what to priorize.
Regards, vinz.
On 27/05/2020 14.57, Maximilian Trummer wrote:
I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.
I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?
I didn't get anything. Not even in the spam folder.
Dne středa 27. května 2020 22:58:07 CEST, Maximilian Trummer napsal(a):
Am Mittwoch, 27. Mai 2020, 19:39:32 CEST schrieb PGNet Dev:
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
There's an obvious unsubscribe link right in the email.
The unsubscribe link is only shown in the html part of the mail, so it might as well not be there for users on TUI clients.
My KMail shows for security reasons HTML only when I explicitly request so for particular mail. So no obvious unsubscribe, i.e. GDPR violation.
On woensdag 27 mei 2020 19:42:34 CEST Knurpht-openSUSE wrote:
Op woensdag 27 mei 2020 19:30:57 CEST schreef Erwin Lam:
On woensdag 27 mei 2020 15:47:40 CEST Gerald Pfeifer wrote:
On Wed 2020-05-27, Patrick Shanahan wrote:
- Maximilian Trummer maximilian@trummer.xyz [05-27-20 08:59]:
I just got a mail titled "Webinar: Nonstop-IT sicherstellen" (ensure nonstop IT) to the mail address I use for openSUSE stuff from events@suse.com.
I never signed up for any SUSE marketing mails. Did something during the account migration go haywire?
Aparently so. :-(
I received the same and unreadable for my uneducated eyes ...
The openSUSE Board, too. I'll raise this internally.
Gerald
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
Please tone down. There is a link to the Subscription Centre that offers a default checked Please unsubscribe me from all marketing and blog communications. Click Update Preferences and it's done.
Why should I tone down? I have an account for the SUSE bugtracker.
Suddenly that account is being used for SUSE "customer" and commercial purposes. I am not a SUSE customer. You are now using the data for a purpose for which it was not collected. ---> GDPR violation.
The data of that account was handed over to an american data processor without my consent. ---> GDPR violation.
I logged in into this customer account and noticed that a lot of items are mandatory (instead of optional) but, since contact with customers goes mainly through e-mail, are not necessary to deliver the service. So, you are collecting to much data. ---> GDPR violation.
There is no posibility to remove that data or to delete the "customer" account. ---> GDPR violation.
Next the e-mail address of that account is being used for a commercial mailing for which I did not give my consent either. ---> GDPR violation.
There is no unsubscribe link in the commercial mail. There is a link called "Rückruf anfordern" but that means "Call back", not unsubscribe. ---> GDPR violation.
So, I am really wondering if SUSE staff knows the GDPR and got GDPR training. Was your Data Protection Officer not involved in this migration project?
Regards, Erwin Lam
On Wed 2020-05-27, Erwin Lam wrote:
And no possibility to unsubscribe from these marketing e-mails or to delete your account. Has SUSE ever heard of the GDPR?
Yes.
Now, what happened here is unfortunate and never should have happened. Full stop.
What I learned in the meantime is that someone (not the person whose name was listed in the From) made a genuine mistake. The mail many of us got was intended for a quite different, quite smaller, distribution.
I will push very hard such that (a) this will not repeat and (b) GDPR concerns will be addressed.
Gerald
* Vinzenz Vietzke vinz@vinzv.de [05-27-20 17:16]:
Am Mittwoch, 27. Mai 2020, 23:04:10 CEST schrieb PGNet Dev:
Now to unsubscribe from _this_. The priorities here are baffling. But consistent.
Good that we have you who's explaining what to priorize.
but you do have to admit, they are consistent, consistently baffling.
On Wed 2020-05-27, Erwin Lam wrote:
Why should I tone down? I have an account for the SUSE bugtracker.
Suddenly that account is being used for SUSE "customer" and commercial purposes.
Did you only migrate the account you use for Bugzilla and maybe other opensuse.org services?
Or did you also get an account at https://myaccount.suse.com ?
(Previously those two used to be just one, hence the questions.)
If both, can you tell (from the address you received that mail) which of the two was used?
I logged in into this customer account and noticed
Which of the two possible accounts does this refer to?
I am asking these questions to provide more input for what I triggered on the SUSE side.
Gerald
(Disclaimer: I have not involvement into marketing, identity/ account systems, or GDPR at all, but I care and want to help.)
Le 28/05/2020 à 02:03, Gerald Pfeifer a écrit :
I am asking these questions to provide more input for what I triggered on the SUSE side.
I received *three copies*, most probably my two migrated novell acount and the @opensuse one
but I just deleted it.
why so many complain for what is probably simply a mistake?
jdd
On donderdag 28 mei 2020 02:03:08 CEST Gerald Pfeifer wrote:
On Wed 2020-05-27, Erwin Lam wrote:
Why should I tone down? I have an account for the SUSE bugtracker.
Suddenly that account is being used for SUSE "customer" and commercial purposes.
Did you only migrate the account you use for Bugzilla and maybe other opensuse.org services?
Or did you also get an account at https://myaccount.suse.com ?
After the first migration I suddenly also have an account at https:// myaccount.suse.com where I fisrt only had an account for the openSUSE bug tracker.
(Previously those two used to be just one, hence the questions.)
If both, can you tell (from the address you received that mail) which of the two was used?
I do not have that commercial mail anymore.
I logged in into this customer account and noticed
Which of the two possible accounts does this refer to?
This refers to the account at https://myaccount.suse.com
I am asking these questions to provide more input for what I triggered on the SUSE side.
Gerald
(Disclaimer: I have not involvement into marketing, identity/ account systems, or GDPR at all, but I care and want to help.)
Thanks for your help.
Regards, Erwin Lam
On Thu, 28 May 2020 07:42:24 +0200, jdd@dodin.org wrote:
I received *three copies*, most probably my two migrated novell acount and the @opensuse one
Prior to the account migrations that took place a couple of weeks ago, they were all under microfocus.com - and there was no distinction between them.
As you say, jdd, the accounts were migrated - and it likely was nothing more than an honest mistake resulting from the split of those systems.
Jim
-
Carlos E. R. -
Christian Boltz -
Erwin Lam -
Gerald Pfeifer -
jdd＠dodin.org -
Jim Henderson -
Knurpht-openSUSE -
Maximilian Trummer -
Michal Kubecek -
Patrick Shanahan -
PGNet Dev -
Stasiek Michalski -
Vinzenz Vietzke -
Vojtěch Zeisek