On Sunday 27 June 2010 07:20:30 Per Jessen wrote:
The model works fine, no doubt about it - but would it also work in a project based on volunteer efforts?
There is enough people in forums and mail lists related to first line help, willing to do that, but second level, that will actually fix bugs, and their bosses should know about that. There is nothing worse then to put effort in fixing some issue as intermediate party to be brushed by someone that does not understand that is the only way to get that report and the best chance to solve the issue. Jim already started thread about Education and Training topic. I will create one about communications, from plain understanding between people, to some technical issues of our infrastructure. Bug reporting process has few issues in both domains, education and communication. -- Regards Rajko, -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org