On Wed, Jun 11, 2008 at 3:45 PM, Druid <marcio.ferreira@gmail.com> wrote:
And the problems from irc stay in irc
No, they don't. If people are having problems in IRC, they should feel free to speak up on -project. Maybe the problem is legitimate, maybe it's not -- but we should never try to tell people that they're unwelcome to express concerns on this list. And they're also likely to tell their friends, family and anyone else "hey, the people over on #suse are rude, so I bet the whole community is like that." Problems on IRC spread, and if people are being rude, it reflects badly on the entire project. Whether that's *fair* or not, that's the way it is. A basic rule of thumb is that people will remember and relate negative experiences more than positive ones. So, some new user comes into channel, everyone's nice, they're helpful -- they go away happy, but (sadly) are less likely to tell anyone. If they have a negative experience, they will go out of their way to tell their friends, family, and anyone that expresses an interest about it. We have a wonderful distro, and an excellent community -- I hope that a few negative voices will not detract from that. Best, Zonker -- Joe 'Zonker' Brockmeier openSUSE Community Manager jzb@zonker.net http://zonker.opensuse.org/ http://www.dissociatedpress.net/ --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org