On 3/9/20 1:02 PM, Carlos E. R. wrote:
On 09/03/2020 03.23, Simon Lees wrote:
On 3/9/20 11:54 AM, Carlos E. R. wrote:
On 08/03/2020 20.58, Maurizio Galli (MauG) wrote:
On Mon, Mar 9, 2020 at 3:23 AM Per Jessen <per@computer.org> wrote:
To return to $SUBJ - I still maintain splitting the community was a bad idea. There are new communication platforms emerging virtually every day, adding to the confusion was wholly unnecessary and not in the best interest of the community.
Having a place 100% dedicated to support that doesn't need people to filter noise is not only important for those seeking support but also for the kind people providing it. It helps keep things concise and tidy. I support the decision of opensuse-support@o-o and I don't consider it "splitting the community" but rather a sensible action to answer the needs of a growing community :).
I doubt that, as several questions there go without answer.
Yep people will always occasionally ask a question where no one knows the answer and I think thats just a reality of life, no answer is probably also generally better then someone who doesn't really know the answer guessing and providing something that is not fully correct or ends up not being helpful.
But I'm sure some dev knows the answer.
Not Always and asking all the "devs" to get a question from just one when its generally easy to figure out the maintainer who is most likely to know the answer is terribly in efficient and doesn't scale at all.
That's the feeling, they do not want us in the factory mail list, but they will not read the support mail list either :-(
As with all open source projects our support is "best effort" by those who are willing to help, if that is not good enough several distro's including one of our primary sponsors SUSE offer paid support for a number of configurations. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B