2014-04-11 22:54 GMT+02:00 Jim Henderson <hendersj(a)gmail.com>om>:
On Fri, 11 Apr 2014 21:30:31 +0200, Caig wrote:
2014-04-09 18:09 GMT+02:00 Jim Henderson
I see too the many users requesting over
and over the same questions.
More difficult is to see how many users just find by themselves the
answers they need.
Practically impossible, really, because while you might have page hits,
you don't know what they were looking for, or if they found the answer on
the specific page they visited.
sure (sadly of course)
I think, perhaps, what we need to do is put together
some sort of "new
user survey" to find out the sorts of things new users find they need to
know or would like to learn about.
I really like the idea: focus on the users (and potentially new
contributors, the future of the project)
2014-04-12 0:28 GMT+02:00 Jim Henderson <hendersj(a)gmail.com>om>:
On Fri, 11 Apr 2014 23:12:10 +0200, jdd wrote:
Le 11/04/2014 21:30, Caig a écrit :
There will be always the "lazy" users,
but a more user-oriented* wiki
could be useful at least for the rest
I think it's the way choosen some time (years?) ago, and it's a wrong
wiki are searched by google or it's own search engine, and admins have
to focus on this.
then wiki are *written* by volunteers that can't know the desired
structure and shouldn't have to worry about. I stopped writing on the
wiki when it became necessary to organize it.
"wiki organization" is contradictory by essence. just now the forum
archives do the job of the wiki.
It's perfectly nice to have a *documentation* web site, different from
the wiki and well organized, but this have to be done by a documentation
staff, not by random user - I think something similar is on the way for
I somewhat agree and somewhat disagree.
I've always thought that a wiki could be structured, but the structuring
needs to be handled by a dedicated team, with the content provided by
But the volunteers need to have some input into the structure, too.
There's a strong need for a "team" to write like this.
writing/updating pages (even a single one a single time) and keeping
all the wiki structured (or grouped if structured sounds heavy/too
limiting) are two different tasks.
Even to avoid duplication of effort like these for example
or poor orphans barely discoverable http://en.opensuse.org/Special:LonelyPages
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