-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 2011-04-17 00:07, Peter Linnell wrote:
On 04/16/2011 03:36 AM, Carlos E. R. wrote:
First, thanks for Jim, Malcom, Carlos and others for their efforts with the forums. It is a large audience and for many the first point of contact with the community. That means its important that they feel welcome and supported. Most importantly, feeling welcome turns users into contributors ;)
Thank you, that’s the idea.
I can add from my perspective with Scribus that helping the newbies sometimes can be a bit frustrating and time consuming.
Yes, indeed, it happens. Often I "bark" a brief reply that is more than enough , I think, but then the OP can't follow and needs further clarification, step by step, almost hand holding. I confess that I don't have always that patience. But it is a community, and others usually step in and fill up that gap.
I did skim the forums via nntp and it was not difficult for me to pick out topics where I could give usable replies.
That's very good. The "helpers" try to help people, but it happens sometimes that they reach points where they can not go further, and a expert in the field is needed. Or, regardless our good intentions, we give the wrong advice. That reminds me: a field where real experts are needed much is GRUB. There are many people having problem booting up, is a continuous subject. We cope, but there are some hard cases, one currently trying to boot from an external disk and failing.
I also understand where developers can be hesitant about forums. I had long been resisting forums for Scribus. However, a small team from the community stepped up and made it happen.
So from my perspective, we as packagers/developers/board members do need at times to engage, even if it is not our preferred means.
That was my idea :-) - -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" at Telcontar) - -- Cheers / Saludos, Carlos E. R. (from 11.2 x86_64 "Emerald" at Telcontar) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.12 (GNU/Linux) Comment: Using GnuPG with SUSE - http://enigmail.mozdev.org/ iEYEARECAAYFAk2q6BYACgkQtTMYHG2NR9VL5ACfYMdTbddvdNpvq0k0RbDhzMTF 3PIAn1Pfa2ydf0mRcRkfHOvTjc2Aw7qj =94kN -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org