On Tue, 22 Jun 2010 18:44:03 +0200, Jan Engelhardt wrote:
I don't see that it's necessarily a bad thing, though, to try to educate forum users (or users who come in through any venue) in how to report bugs. DenverD directs a fair number of people to bugzilla to file bugs, and has some success in getting responses back from people saying that they have filed a bug.
As a passer-by, the biggest problem with bugzilla is that it requires creation of an account. Debian BTS is a lot more non-subscriber friendly and allows to converse via mail, not needing to specially open a browser.
And actually, forum users also have to create an account - that same account is used for access to bugzilla - so in some ways, the forum users are one step further along in that process because they already have the account to create bugs. :-) Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org