On 23/12/2020 01.27, Simon Lees wrote:
On 12/23/20 8:00 AM, Per Jessen wrote:
Simon Lees wrote:
On 12/14/20 6:05 AM, Per Jessen wrote:
Simon Lees wrote:
....
I suggest _that_ problem would be best solved by us proving better support for a main openSUSE distro. Setting up an offtopic police is just knee-jerk non-sense.
This is a Volunteer project, support is provided on a best effort basis by volunteers.
Again, my apologies for a late reply, that time of year etc etc.
I too am a volunteer, even if I may have community obligations that mean I cannot just react on a "best effort" basis.
We have asked everyone interested in providing support to join the dedicated support list.
I suggest you (the Board) have obviously failed in attracting sufficiently of those which means people are looking elsewhere for support, such that even esteemed board members ask TW questions on factory.lists. Having two-three lists offering support is simply confusing.
Yes.
Yes we have a naming problem, we have one place where we would like people to go for support but 2-3 places that could seem like a good place to go for support.
It is not someones right to post a question to a developer list and expect an answer because they don't believe they will get it elsewhere.
What happens when they don't get it elsewhere?
In many cases there are places they can go, such as upstream communities etc who are often more knowledgeable on specific topics, if they really need a guarantee of help then they should also consider a distro with enterprise grade support such as SLE. I have also been around long enough to know there are some questions that no one can figure out.
We have had many complaints from developers about the "Noise" on that list which has lead to some people unsubscribing and or missing important discussions.
I guess it is prudent to note that developers are nothing without users, just as users are nothing without developers.
Agreed, however users need to respect developers time especially volunteer developers who only have limited time. In the same way developers should respect users time by not releasing untested code and expecting users to test and find all the bugs.
And they should also be grateful to read what people comment about whatever code they do, too. Specially with people that use bleeding edge things: those users run a risk and apply extra effort because they are the first that actually use new code. They will be the ones to find out things, both wonderful or bad. ... -- Cheers / Saludos, Carlos E. R. (from 15.1 x86_64 at Telcontar)