Administrator wrote:
From a strategy point of view, the question isn't who our customers are, but who we want as customers. This is, in part, conditioned by who our customers are at present but in the main by how we want to differentiate ourselves from the competition.
+1
I'm no expert, but I think our customers are the people or organisations who provide us with the resources we need to operate. We provide them with something of value to the in return.
+1
That gives us 3 groups of customers, who can then be subdivided:
1) Novell 2) Users of openSuSE 3) Developers and contributors
The key group of customers is the users, as without them there is no value for Novell and no differentiator for the developers and contributors.
Bit of a catch-22, coz' without developers and contributors, there's nothing for the users. /Per Jessen, Zürich -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org