Administrator wrote:
That gives us 3 groups of customers, who can then be subdivided:
1) Novell 2) Users of openSuSE 3) Developers and contributors
The key group of customers is the users, as without them there is no value for Novell and no differentiator for the developers and contributors.
Bit of a catch-22, coz' without developers and contributors, there's nothing for the users.
True, my statement is just about the critical group. You're right, the strategy needs to encompass all three. I'd argue that we need to start with the users.
I think we need to start with developers and contributors - as far as I'm aware, we have a solid end user base, which isn't declining. Growing it is certainly desirable, but to do that, I think we need to grow the technical base first. /Per Jessen, Zürich -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org