I'm hawake, i work to the Italian translation of the wiki, and I'm
writing here just to share some thoughts about openSUSE assuming the
point of view of a desktop user. In the following list i've collected
not just my suggestions and critics but also those of all my friends
that I converted to openSUSE 13.1 (after a migration from Ubuntu
13.10, which was unstable... :S ). I hope to be useful to all of you
guys contributing to make openSUSE better day by day.
I've distinguished 6 main categories.
First of all, as pointed out in other discussions, the communication
between developers and community is fundamental. I don't want to
reopen this discussion here, i just want to tell you that many
non-expert users perceive this lack of communication because they
found ambiguous posts around the web and obviously in particular on
social networks. BTW I think that the lesson has been learned and we
(as a Community of supporters + Developers) are improving. ;)
Installing openSUSE is not a difficult task for someone who can manage
installation of a Windows OS but during the partitioning phase there
are too many advanced options that are useless and scary for most part
of our desktop users . For example, you could hide some of these
advanced options (like RAID, tmpfs, NFS, LVM and "Use Btrfs as default
filesystem") under an "Advanced options" entry, or redesign that part
of the installer so that the basic partition screen has a simpler
is very nice, I think it could be useful to have
it accessible from the desktop because not all users know that it
exists (and they use untrusted RPMs found through Google...). In fact
it should be an important part of our marketing strategy.
There is a bit of confusing redundancy between some settings available
through YaST and through the settings manager of a DE (for instance
printer installation/configuration). We should modify the settings
manager of supported DE to tell to the user when are needed root
privileges, so that when it's necessary to open YaST. For instance the
installation of proprietary stuff for HP printers.
I think that the openSUSE Activedoc Start Up guide should be
accessible offline as default and in a simple way from desktop. For
example, take a look at Ubuntu, you go to the shutdown menu (top-right
of the screen) and you have an entry that opens a new window with the
common questions about desktop usage (Unity in this case,   ):
video drivers, printers, information about the desktop environment and
how to use it etc.. We still have shortcuts for KDE4, GNOME3 and so
on, but they don't bring to Activedoc (which is well written) and is a
little bit confusing because they bring to the SDB or HCL (not to an
index of ready to use and problem-oriented guides). "Online help"
links yet to the Novell documentation for openSUSE 11.0 which is
translated only in german  and very... very outdated. So here, in
the Italian wiki, we are discussing about how we should modify that
SDB pages to allow the user to easily find solutions to common
problems but we can't modify help.opensuse.org
. So it's up to you.
Interestingly the Gentoo documentation it's much more problem-solving
oriented with an index very complete, see for example . I know that
pages like that one are very scary, but they collect a set of useful
key questions right at the beginning of the page. I think that layouts
like that one should be further studied (obviously not blindly
applied!) to improve the usability and accessibility of our wiki.
Last but not least, I also report here two annoying issues: SUSE
ImageWriter it is not automatically setup to use the file filter *.*
(so the unexpert user is unable to see ISO images -> read all of my
friends asked me how to use it); after the installation from the 4 GB
ISO image, YaST does not automatically disable the DVD local
repository, so the user have to handle with YaST's repository manager.
In conclusion, all of my friends are enjoying openSUSE and they are
using it both for work or study because of its stability, all DE
equally supported, YaST, Zypper and someone (like me) really
appreciate that is pure FOSS without privacy issues. Although it needs
some little refinements to the user-experience as I said before but
nothing impossible to do.
Thank you and keep up the good work! :)
Linux user number 433087
Linux registered machine number 351448
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