On Tuesday 22 June 2010 03:59:27 Jim Henderson wrote:
[...] I think it starts by building trust between the forum users and the leadership in the openSUSE project. That started, I think, when Rupert was elected to the board (as he was involved in the original forum migration project IIRC). Right now, from the forum side of the fence (and speaking for myself and for what I perceive in the users in the forum), the forums feel very disconnected from the rest of the project.
I think it also starts by acknowledging that things haven't worked as smoothly as they could have, and that the forums by and large have been the "red-headed stepchild" of the project (especially as far as developer involvement is concerned - James Tan is a notable exception in providing assistance in the Studio forum; there may be others I'm not aware of, though).
Jim, I think this is an important insight and we should discuss it separately. Let's enhance the community statement with a goal of uniting the different means of communication - and then figure out what exactly does it mean in a separate conversation, Andreas -- Andreas Jaeger, Program Manager openSUSE, aj@{novell.com,opensuse.org} Twitter: jaegerandi | Identica: jaegerandi SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126