Hello, Am Dienstag, 15. Mai 2012 schrieb jdd:
I don't give up easily, but spent 4 years before being able to report usefully, how many years before being able to help sorting bugzilla?
Less than 4 years ;-) Some tips: - search for bugs that are assigned to the screening team - that's the starting point for sorting and reassigning bugs - if it is clear that a bug belongs to a specific package, find out the package maintainer with osc maintainer -e openSUSE:Factory packagename (replace "packagename" with the real package name) If the output contains a "bugowner", use this mailaddress, otherwise the "maintainer" mail address. If the output gives you more than one mail address, just choose one of them. - Read the "How to report ..." pages linked on http://en.opensuse.org/openSUSE:Submitting_bug_reports#Reporting_a_bug and check if the bugreport contains the required information. The most common case are bugs related to YaST or the installation. In this case, check if the y2logs are attached - if not, set the bug to NEEDINFO and ask the reporter to attach them. - you don't need to sort all bugs yourself - just pick whatever you like (it's already a great help if you check all YaST/installation bugreports if the y2logs are there and ask for them if not) - don't be afraid of making mistakes - the worst case that can happen is that a developer says "not my bug" and assigns it to the responsible person Please also add a section on http://en.opensuse.org/openSUSE:Submitting_bug_reports (next to the "Fixing bugs" section) that describes how to help sorting bugs - what I wrote above is probably a good start ;-) Regards, Christian Boltz -- .tsi neshcaweg lebanhcS red mhi eiw ,nebierhcs os redej run lloS senie nebatshcuB netsre ned hcodej nnad uD tsetllos esiewretneuqesnoK .nereileksunim seztaS [Andreas Kneib in suse-linux] -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org