Hello Strange problem that I've been unable to find in archives. Two users on this machine, Barbie and Ken There are two directories, directory A has 16 jpeg files, directory B has 45 jpeg files. When Barbie logs in and uses konqueror to go to directory A, all files are previewed and each icons become a miniature of its contents. When Barbie goes to directory B, all files are not previewed and instead all the icons become little painter's pallettes with a paintbrush. When Ken logs in and uses konqueror to go to directory A or B, all files are NOT previewed and instead all the icons become little painter's pallettes with a paintbrush. I unfortunately do not use KDE so I appeal to higher authorities. I've gone through most of the konqueror settings (increasing memory etc) and have not cracked this nut. TIA and Cheers