Am Freitag, 12. August 2005 22:34 schrieb Peter Vollebregt:
The techie should also be able to listen and understand that not every person wants to know how it works.
Well, now we get philosophically. To remember the beginning, the newbie just asked how to do a bad thing. The techies said, "Don't do it that way, it's bad. Better do it this other way." After that, the newbie asked "why is that bad? I want to do it anyway! Show me a way how to do the bad thing!" So now what to do? We have a newbie which wants to know how it works, but he doesn't _really_ want to know how it works. Nobody can help such a person. There is no way. And if he _really_ is willing to know how it works, perhaps he cannot understand that without better knowledge about unix system architecture and philosophy. Newbies _have_ to accept their help, no matter if they understand it or not. If they understand it, fine. If they don't they can lern. But only, if they accept it in the first step, they can lern it by spending enough time doing it the right way. On Windows, if a newbie asks "How do I do this?" and he gets the answer "Do 1. this, and 2. that and then at last do this", he _ALWAYS_ will just accept this. On windows there is just believing, it's like a religion. You never get explanations, you will never find out why, you just know how and you are happy. That's the way, a linux newbie has to start. And only then he will be able to use it and only then he will be able to understand it. Later. Just my personal opinion. Best, Daniel