"Andrew Joakimsen" <joakimsen@gmail.com> writes:
On Thu, Dec 11, 2008 at 07:23, Carlos E. R. <robin.listas@telefonica.net> wrote:
On Thursday, 2008-12-11 at 11:37 +0100, Andreas Jaeger wrote:
"Carlos E. R." <> writes:
So, please, someone, please clarify the problem in private with the OP, and then tell us that it is solved and every body is happy.
I'm under the impresseion that it's solved already - just not to Andrew's satisfaction - but I will followup with Andrew again,
Thanks! That's all I wanted :-)
Andreas Jaeger did follow up with my in private. I suppose this matter is resolved -- but as AJ stated, not to my satisfaction.
But this still does not resolve the underlying problem. I do have access to the beta program but not to the discussion list os-sle11@suse.de. Yes, there many beta programs, yes there is no support for the betas, yada, yada, yada. But how do you expect to distribute a beta and provide no communication at all?
Somebody by accident made SLED open for every registered partner but it should have been only open for partners that were accepted into the beta program. You therefore got access to it without beeing part of a beta program. The access has now been changed AFAIK (note: I'm not responsible for SLED). When you got access to it, there should not have been any mention of a beta program or feedback channel. I know it makes no sense but the decision was here not to invite those that came in by accident into other programs but leave them as they signed up - without any support.
**What is the issue with granting the persons that currently have access to an active beta program access to a mailing list established with the sole discuss said beta? Especially when you do not want the beta discussed in public? Any time I raise a question the answer is "there are many beta programs, get in touch with your contact" -- but that person, for whatever reason, no longer has a valid Novell email address. I was jumping to conclusions that Chuck was "fired"... but the point is everyone else points me to somewhere else on the merry-go-round.
It took me some time to figure out what beta program you were associated with, I wasn't aware that we had an "open" beta without any contacts etc for SLED at one point. Chuck just tried to be helpfull... Andrew, I would be really surprised if you signed up for a Beta Program with feedback channel associated with it - as compared to just given early access to Betas. I'm sorry to see that you got the impression you signed up for something else than you did... The early access to Betas is for Business Partners that want to early evaluate their products and adopt them for the new release. Depending on the Business Partner level, you have dedicated Novell contacts that will help you in case of problems. I'm in engineering, not part of the partner program so the above is very simplified ;) Andreas -- Andreas Jaeger, Director Platform / openSUSE, aj@suse.de SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126