-----Original Message----- From: "Patrick Shanahan" <paka@opensuse.org> Sent: Sunday, September 18, 2011 12:42pm To: opensuse-factory@opensuse.org Subject: Re: [opensuse-factory] Critical. Backlight bug making 11.4+ unusable.
* Roger Luedecke <roger.luedecke@gmail.com> [09-18-11 12:24]:
There is no Bugzilla as this is not my bug. The person experiencing the bug feels he hasn't enough info to file a Bugzilla report. However, this issue is critical since it makes openSUSE unusable on some hardware that should work.
Right, "not your bug" if you do not file it.
Or do you *really* mean that you have not experienced the problem/bug?
AND: no bug-report == no problem the developers 99.97% follow *only* bug-reports!
so if the "person experiencing" a problem and does not report it, there is NO BUG. Lacking information is not a problem, it will be requested if/when needed, as will methods of obtaining that information.
"no bug-report" *means* "no problem"
Stupid and tiresome. Of course problems exist regardless of bug reports. And why should it be illegal to discuss a possible problem to find out if anyone else has either experienced it or has any other insight into it before moving on to the stage of calling it a bug and invoking the bug tracking machinery and possibly wasting developers time? It's called putting out a feeler. A thing you do to find out if some issue is just you or not before you go claiming you have a problem that might not actually exist. Yes bugzilla is a more efficient tracking tool and helps gather statistics and collate experiences & observations better, but you don't go filing a damned bugzilla every time your mouse freezes for a second or or something. If you really want hair trigger bug reports of every user experienced glitch regardless if they are bugs or not, then you shouldn't call it filing a "bug" in "bugzilla" but something that lets the user know it's ok to write anything at all in there and they won't be chastised for filing false bug reports nor ignored in the future if they file many such. Not rocket science. -- bkw -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org