[Bug 883192] New: ElanTech Touchpad not working
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c0 Summary: ElanTech Touchpad not working Classification: openSUSE Product: openSUSE 13.1 Version: Final Platform: x86-64 OS/Version: openSUSE 13.1 Status: NEW Severity: Major Priority: P5 - None Component: Usability AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: sverre.moe@gmail.com QAContact: qa-bugs@suse.de Found By: --- Blocker: --- Created an attachment (id=595041) --> (http://bugzilla.novell.com/attachment.cgi?id=595041) Various touchpad information User-Agent: Opera/9.80 (X11; Linux x86_64) Presto/2.12.388 Version/12.16 The ElanTech Touchpad on my Fujitsu Celsius H730 does not work. Every time I touch the Touchpad the following output in /var/log/messages 2014-06-18T13:36:38.590522+02:00 machine kernel: [16561.131699] psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6 2014-06-18T13:36:38.599954+02:00 machine kernel: [16561.140887] psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6 2014-06-18T13:36:38.608547+02:00 machine kernel: [16561.149751] psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6 2014-06-18T13:36:38.617273+02:00 machine kernel: [16561.158496] psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6 2014-06-18T13:36:38.626209+02:00 machine kernel: [16561.167412] psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6 2014-06-18T13:36:38.626223+02:00 machine kernel: [16561.167416] psmouse serio4: issuing reconnect request Clicking on the right and left Touchpad buttons: 2014-06-18T13:37:39.027531+02:00 machine kernel: [16621.617646] psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6 2014-06-18T13:37:39.155018+02:00 machine kernel: [16621.745236] psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6 Clicking on the middle Touchpad button: 2014-06-18T13:39:44.049662+02:00 machine kernel: [16746.740984] psmouse serio4: Touchpad at isa0060/serio4/input0 - driver resynced. 2014-06-18T13:39:44.277859+02:00 machine kernel: [16746.969352] psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6 Attached text document with various output from /proc/bus/input/devices, xinput, dmesg and /var/log/Xorg.0.log I have tried the kernel-desktop-3.11.10-11 that comes with OpenSUSE 13.1 I have tried the latest stable kernel-desktop-3.15.0-1 I have tried the latest stable kernel-vanilla-3.15.0-1 This problem persists in all these kernel versions. Tried with both KDE 4.13.2 and LXQt. I tried to start the laptop with the OpenSUSE install ISO booted from USB. Touchpad not working there either. Have verified that the Touchpad is working in Windows. So it is not a hardware problem. Reproducible: Always Steps to Reproduce: 1. Touch Touchpad 2. 3. Actual Results: Mouse pointer standing still Expected Results: Move mouse pointer -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c1 --- Comment #1 from Sverre Moe <sverre.moe@gmail.com> 2014-06-26 08:26:19 UTC --- The problem is still persistent on these kernels: kernel-desktop-3.15.1-1 kernel-desktop-3.15.1-2 (now running on) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c2 Bernhard Wiedemann <bwiedemann@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bwiedemann@suse.com Component|Usability |X.Org AssignedTo|bnc-team-screening@forge.pr |bnc-team-xorg-bugs@forge.pr |ovo.novell.com |ovo.novell.com QAContact|qa-bugs@suse.de |xorg-maintainer-bugs@forge. | |provo.novell.com --- Comment #2 from Bernhard Wiedemann <bwiedemann@suse.com> 2014-07-10 13:54:32 CEST --- device appears in Xorg log, so it might not be a kernel problem -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c Stefan Dirsch <sndirsch@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium AssignedTo|bnc-team-xorg-bugs@forge.pr |xorg-maintainer-bugs@forge. |ovo.novell.com |provo.novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c3 --- Comment #3 from Sverre Moe <sverre.moe@gmail.com> 2014-07-29 13:03:37 UTC --- Created an attachment (id=600177) --> (http://bugzilla.novell.com/attachment.cgi?id=600177) Xorg.0.log from Factory Live Tried running OpenSUSE Factory Live ISO from USB stick. It has the latest Xorg which is 1.16.0. Still the Touchpad did not work. Attachment Xorg.0.log from running the Factory Live. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c Sverre Moe <sverre.moe@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P3 - Medium |P2 - High -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c4 --- Comment #4 from Sverre Moe <sverre.moe@gmail.com> 2014-08-04 11:50:20 UTC --- I have tried several suggestion found online Since psmouse is built-in I reckon the following does not work rmmod psmouse && modprobe psmouse Adding one of the following options to /etc/modprobe.d/psmouse.conf options psmouse proto=bare options psmouse proto=imps options psmouse proto=exps My latest attempt was to add the following to the kernel command line on boot: psmouse.force_elantech=1 It didn't work either. I found a kernel bug report regarding this same issue with ElanTech touchpad on a Fujitsu H730. https://bugzilla.kernel.org/show_bug.cgi?id=48161 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c5 --- Comment #5 from Sverre Moe <sverre.moe@gmail.com> 2014-08-07 09:58:29 UTC --- I have also tried to run Live USB with the latest Ubuntu, Fedora and Linux Mint. The Touchpad didn't work in any of them. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c6 --- Comment #6 from Sverre Moe <sverre.moe@gmail.com> 2014-08-12 13:41:28 UTC --- There was previous a fix in xf86-input-synaptics for Elantech v3 touchpads: http://cgit.freedesktop.org/xorg/driver/xf86-input-synaptics/commit/?id=704c... I can confirm I am using a version of this package that contains this fix (v1.7.1). I believe (unconfirmed) that I have v4 of Elantech touchpad. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=883192 https://bugzilla.novell.com/show_bug.cgi?id=883192#c7 --- Comment #7 from Sverre Moe <sverre.moe@gmail.com> 2014-08-20 10:05:26 UTC --- I have come over a temporary workaround that works on my Fujitsu H730 laptop. Recompile a kernel with the following: # disable under Device Drivers -> Input device support -> Mice -> PS/2 mouse ->Elantech PS/2 protocol extension The general idea is to avoid detection of the elantech protocol. If the kernel is no longer detecting the elantech touchpad the new touchpad is no longer the issue and X11 takes a surrogate. In this case a PS2 wheel mouse. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=883192 Swamp Workflow Management <swamp@suse.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Whiteboard| |obs:running:4310:moderate -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=883192 Swamp Workflow Management <swamp@suse.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Whiteboard|obs:running:4310:moderate | -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=883192 http://bugzilla.novell.com/show_bug.cgi?id=883192#c40 --- Comment #40 from Swamp Workflow Management <swamp@suse.de> --- openSUSE-SU-2015:2232-1: An update that solves 5 vulnerabilities and has 16 fixes is now available. Category: security (moderate) Bug References: 883192,944978,945825,948758,949936,951533,952384,952579,952976,953527,953559,953717,954404,954421,954647,954757,954876,955190,955363,955365,956856 CVE References: CVE-2015-5307,CVE-2015-6937,CVE-2015-7799,CVE-2015-7990,CVE-2015-8104 Sources used: openSUSE Leap 42.1 (src): kernel-debug-4.1.13-5.1, kernel-default-4.1.13-5.1, kernel-docs-4.1.13-5.4, kernel-ec2-4.1.13-5.1, kernel-obs-build-4.1.13-5.2, kernel-obs-qa-4.1.13-5.1, kernel-obs-qa-xen-4.1.13-5.1, kernel-pae-4.1.13-5.1, kernel-pv-4.1.13-5.1, kernel-source-4.1.13-5.1, kernel-syms-4.1.13-5.1, kernel-vanilla-4.1.13-5.1, kernel-xen-4.1.13-5.1 -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=883192 http://bugzilla.novell.com/show_bug.cgi?id=883192#c45 Andreas Bockhold <bockhold@cmab.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bockhold@cmab.de --- Comment #45 from Andreas Bockhold <bockhold@cmab.de> --- Hi everybody, I just installed the current Tumbleweed on a Fujitsu Lifebook E546 (as stated by /sys/class/dmi/id/sys_vendor and /sys/class/dmi/id/product_name) and had probably the same problem: touchpad not working. # uname -r 4.9.0-1-default I could solve the problem by appending "psmouse.proto=bare" to the kernel boot options. If you need any more details I'm happy to provide them. Best regards, Andreas -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=883192 http://bugzilla.novell.com/show_bug.cgi?id=883192#c46 --- Comment #46 from Takashi Iwai <tiwai@suse.com> --- (In reply to Andreas Bockhold from comment #45)
Hi everybody,
I just installed the current Tumbleweed on a Fujitsu Lifebook E546 (as stated by /sys/class/dmi/id/sys_vendor and /sys/class/dmi/id/product_name) and had probably the same problem: touchpad not working.
# uname -r 4.9.0-1-default
I could solve the problem by appending "psmouse.proto=bare" to the kernel boot options.
If you need any more details I'm happy to provide them.
Best regards, Andreas
Could you rather report to upstream? You can try bugzilla.kernel.org, for example, although linux-input ML might get better response. -- You are receiving this mail because: You are on the CC list for the bug.
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