[Bug 626922] New: Printout alignment error with Cups 1.4.4
http://bugzilla.novell.com/show_bug.cgi?id=626922 http://bugzilla.novell.com/show_bug.cgi?id=626922#c0 Summary: Printout alignment error with Cups 1.4.4 Classification: openSUSE Product: openSUSE 11.3 Version: Final Platform: i586 OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: homoludens1000@gmail.com QAContact: jsmeix@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.11) Gecko/20100714 SUSE/3.5.11-0.1.1 Firefox/3.5.11 I upgraded to (= installed from scratch) openSUSE 11.3 / KDE 4.4 the other day, and while under the previous versions I never had problems with my printer, this time I get an alignment problem when printing out pages after reinstalling the driver. The print out is shifted to far to the right, with the missing part being added to the left (like this: http://www.imagebam.com/image/b2474790160045) The printer in question is a Brother MFC-7420. I've been using the same model and the same drivers (lpr driver and cupswrapper) under previous versions of openSUSE and never had a problem, hence I assume the problem is related to the new version of Cups (openSUSE 11.3 comes with 1.4.4. Before, I think the version used was 1.3.11. Reproducible: Always Steps to Reproduce: 1. I got the lpr driver and cupswrapper from the Brother.co.jp homepage and installed them in this order (just as I always did). Drivers available at: http://solutions.brother.co.jp/support/os/linux/index.html 2. Opened http://localhost:631/, chose 'Manage Printer', setup printer as usual. 3. Tried to print out something (e.g. Test Page, or from other file). => Printout is misaligned. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=626922 http://bugzilla.novell.com/show_bug.cgi?id=626922#c1 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |UPSTREAM Summary|Printout alignment error |Printout alignment error |with Cups 1.4.4 |with Brother's driver and | |Cups 1.4.4 --- Comment #1 from Johannes Meixner <jsmeix@novell.com> 2010-08-03 08:45:07 UTC --- I am afraid we cannot help you in this case. We do not have your printer model so that we cannot reproduce it and currently I don't know about any other such kind of bug so that it is likely a model/driver specific issue. Our CUPS 1.4.4 is in compliance with upstream CUPS, see http://en.opensuse.org/Portal:Printing "Compliance with Upstream CUPS" so that - if the issue is actually caused by CUPS - it would be best to report the issue directly at upstream CUPS http://www.cups.org/ But I think the root cause is perhaps the driver from Brother which might depend in an unexpected way on a particular CUPS version. Therefore I suggest that you report first of all the issue at Brother so that they could check whether the root cause is their driver or CUPS or perhaps another software (e.g. Ghostscript or whatever other software is used by Brother's driver). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=626922 http://bugzilla.novell.com/show_bug.cgi?id=626922#c2 --- Comment #2 from Bob Peterson <homoludens1000@gmail.com> 2010-08-03 12:10:19 UTC --- Johannes, thanks for the reply. I posted the bug at Cups already, but will also get in contact with Brother. Unfortunately, it's an older printer, so I doubt that they are willing to invest time & energy in solving the issue ... :( But thanks anyway. For the time being, I've gone back to openSUSE 11.2, and the printer is working fine. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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