[Bug 499190] New: kernel lockups upgrading from 2.6.27.19 to 2.6.27.21
http://bugzilla.novell.com/show_bug.cgi?id=499190 User richard.coe@med.ge.com added comment http://bugzilla.novell.com/show_bug.cgi?id=499190#c1 Summary: kernel lockups upgrading from 2.6.27.19 to 2.6.27.21 Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: x86-64 OS/Version: openSUSE 11.1 Status: NEW Severity: Critical Priority: P5 - None Component: Kernel AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: richard.coe@med.ge.com QAContact: qa@suse.de Found By: --- Created an attachment (id=288843) --> (http://bugzilla.novell.com/attachment.cgi?id=288843) hwinfo --all -log hwinfo.txt User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.8) Gecko/2009032600 SUSE/3.0.8-1.1.1 Firefox/3.0.8 I have the system lock up twice since upgrading to 2.6.27.21 on 25 Apr. (1) The computer was rebooted into new kernel on 27 Apr 10:31. At 27 Apr 14:47 the system locked up. No keypress recognized. No mouse movement. Caps lock would not toggle on/off. Tried Ctrl-Alt-F2. Rebooted system by power-off. (2) The computer was running since reboot on 27 Apr 14:47. At around 28 Apr 08:58, the keyboard stopped responding to keypresses. The mouse did move. Was able to remote login to system and check logs. Used the mouse to exit the desktop and was able to login. Linux rodan 2.6.27.21-0.1-default #1 SMP 2009-03-31 14:50:44 +0200 x86_64 x86_64 x86_64 GNU/Linux hwinfo.txt is attached. Reproducible: Didn't try -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=499190 Zheng Chen <zchen@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |zchen@novell.com AssignedTo|bnc-team-screening@forge.pr |kernel-maintainers@forge.pr |ovo.novell.com |ovo.novell.com -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=499190 User gregkh@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=499190#c1 Greg Kroah-Hartman <gregkh@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |richard.coe@med.ge.com --- Comment #1 from Greg Kroah-Hartman <gregkh@novell.com> 2009-04-29 21:57:40 MDT --- We need some kind of log file or message that shows what happened when this error occured. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=499190 User richard.coe@med.ge.com added comment http://bugzilla.novell.com/show_bug.cgi?id=499190#c2 --- Comment #2 from Rich Coe <richard.coe@med.ge.com> 2009-04-30 10:11:16 MDT --- I'll add a background script to capture data leading up to the hang. I had another occurrence of the lock-up yesterday. I had clicked on a link and downloaded a pdf. I was paging through the pdf with the space bar, reading as I was going. Nothing out of the ordinary. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=499190 User richard.coe@med.ge.com added comment http://bugzilla.novell.com/show_bug.cgi?id=499190#c3 --- Comment #3 from Rich Coe <richard.coe@med.ge.com> 2009-05-07 07:22:39 MDT --- I had another occurance. I had come out of suspend state, enabled 'online mode' in network-manager and configured a new wep wireless entry. The hw-key for the wireless was disabled, so the connect initially failed. I enabled the wireless via the hw-key, and connected. The system then froze. I have not yet enabled a background task for capturing data. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=499190 User richard.coe@med.ge.com added comment http://bugzilla.novell.com/show_bug.cgi?id=499190#c4 Rich Coe <richard.coe@med.ge.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|richard.coe@med.ge.com | --- Comment #4 from Rich Coe <richard.coe@med.ge.com> 2009-06-15 15:46:14 MDT --- I'd like any advice on how to debug what the system is doing/not doing when the screen is blank. To me the user it's hung. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=499190 User jeffm@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=499190#c5 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jeffm@novell.com Info Provider| |richard.coe@med.ge.com --- Comment #5 from Jeff Mahoney <jeffm@novell.com> 2009-08-26 14:28:04 MDT --- Do you have another system you can capture with? Ideally it would be a serial console, but another machine on the network would do. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=499190 http://bugzilla.novell.com/show_bug.cgi?id=499190#c6 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|richard.coe@med.ge.com | Resolution| |NORESPONSE --- Comment #6 from Jeff Mahoney <jeffm@novell.com> 2009-11-24 17:34:49 UTC --- No response for 3 months. Closing as NORESPONSE. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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