[Bug 986438] New: Kernel BUG during software update
http://bugzilla.opensuse.org/show_bug.cgi?id=986438 Bug ID: 986438 Summary: Kernel BUG during software update Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.1 Hardware: x86-64 OS: openSUSE 42.1 Status: NEW Severity: Critical Priority: P5 - None Component: Basesystem Assignee: bnc-team-screening@forge.provo.novell.com Reporter: alberto.zacchetti@tiscali.it QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- I repeatedly tried to install the last softare updates with YaST, but the system always crashes. The last attempt, with no graphical desktop, gave me this error, followed by many other lines that I have not copied: Kernel BUG at ../fs/btrfs/ctree.h:2578! The system then hang and it is therefore impossible to install updates. In the normal activity the system is perfectly stable. To reproduce the bug: update the software with Apper or YaST. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=986438 Andreas Stieger <astieger@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Basesystem |Kernel Assignee|bnc-team-screening@forge.pr |kernel-maintainers@forge.pr |ovo.novell.com |ovo.novell.com -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=986438 http://bugzilla.opensuse.org/show_bug.cgi?id=986438#c1 Alberto Zacchetti <alberto.zacchetti@tiscali.it> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P1 - Urgent Found By|--- |Customer --- Comment #1 from Alberto Zacchetti <alberto.zacchetti@tiscali.it> --- Another detail that perhaps can help: the system hang also happens for new packages, not only those to update, and while they are installed after downloading stage. A few minutes ago I tried to install Wireshark: after downloading all the packages, one was installed, then the system hanged during the installation of the second. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=986438 Alberto Zacchetti <alberto.zacchetti@tiscali.it> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Kernel BUG during software |Kernel BUG during software |update |install/update -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=986438 http://bugzilla.opensuse.org/show_bug.cgi?id=986438#c2 Andreas Stieger <astieger@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P1 - Urgent |P5 - None CC| |astieger@suse.com Found By|Customer |Community User Severity|Critical |Major --- Comment #2 from Andreas Stieger <astieger@suse.com> --- Please do not adjust priority unless you are working on the bug. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=986438 http://bugzilla.opensuse.org/show_bug.cgi?id=986438#c3 Andreas Stieger <astieger@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |alberto.zacchetti@tiscali.i | |t Flags| |needinfo?(alberto.zacchetti | |@tiscali.it) --- Comment #3 from Andreas Stieger <astieger@suse.com> --- In /etc/sysconfig/yast2, set USE_SNAPPER="no" and perform an update. Does that help? -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=986438 http://bugzilla.opensuse.org/show_bug.cgi?id=986438#c4 --- Comment #4 from Alberto Zacchetti <alberto.zacchetti@tiscali.it> --- I'm sorry I could not do this test, because the system, installed only for a week, no longer worked, crashed already at boot. So I could do was reinstall it, given that I use it for my work. If it still happens, try the suggestion and let you know. For now, thank you. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=986438 http://bugzilla.opensuse.org/show_bug.cgi?id=986438#c5 Andreas Stieger <astieger@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |dsterba@suse.com Resolution|--- |NORESPONSE Assignee|kernel-maintainers@forge.pr |dsterba@suse.com |ovo.novell.com | Flags|needinfo?(alberto.zacchetti | |@tiscali.it) | --- Comment #5 from Andreas Stieger <astieger@suse.com> --- Thanks for letting us know. Re-open if you have reproducible configuration. David seems to be collecting this type of bug. -- You are receiving this mail because: You are on the CC list for the bug.
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