[Bug 828779] New: Firefox refresh badly on Bugzilla
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c0 Summary: Firefox refresh badly on Bugzilla Classification: openSUSE Product: openSUSE 12.3 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: Firefox AssignedTo: bnc-team-mozilla@forge.provo.novell.com ReportedBy: carlos.e.r@opensuse.org QAContact: qa-bugs@suse.de Found By: --- Blocker: --- What I describe here is rare, but it has happened to me thrice. I write a comment on a Bugzilla, the Novell Bugzilla. Somebody answers, and changes the component, from 'A' to 'B'. I notice the email, go to the Firefox tab that still has that report open, and click the refresh circular arrow on FF. Firefox refreshes the page, but the component still shows 'A' (unnoticed by me). If I write a comment now, the component is changed to 'A', even if I did not change it myself, my page never displayed the correct component 'B'. Result: people blame me for undoing their changes, because it had already been decided that component should be 'B'. In fact, I have to press and hold the shift key while I click on refresh to force FF to really refresh the page, so that the component of the Bugzilla refreshes and displays 'B'. Reports where this has happened to me: https://bugzilla.novell.com/show_bug.cgi?id=827331#c5 https://bugzilla.novell.com/show_bug.cgi?id=827196#c10 https://bugzilla.novell.com/show_bug.cgi?id=825339#c24 Please find out if this is a Firefox problem or a Bugzilla problem and solve as appropriate. If you have a manner of testing this and I can help, please tell me. I'm getting tired of being accused of messing the fields in Bugzilla, and I don't know if they believe me or not. :-( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c1 --- Comment #1 from Johannes Meixner <jsmeix@suse.com> 2013-07-10 10:03:13 CEST --- FYI: As far as I got told by a colleague it could be mainly a Bugzilla issue. Reason: When you only add a comment and click the [Commit] button in the Bugzilla web from in your browser, then not only your added comment is sent to the Bugzilla server but all data is sent to it. Therefore when you only add a comment and click the [Commit] button also the other fields (e.g. also the "Component" field) is sent to the Bugzilla server so that on the Bugzilla server not only your comment gets added but also all other fields are set to the values that you have sent. I think you should get a "mid air collision" notification in such cases so that you are at least informed but I don't know the exact conditions when one gets such a notification. I think if the Bugzilla server could remember the set of values that it had sent to you and compare it with the set of new values that it gets from you and only update those values that you actually changed, then it could "just work correctly" even without any manual refresh action in your browser. Some drawbacks: For how long should the Bugzilla server remember the set of values that it had sent to anyone who has update permissions? One hour? 12 hours? How much memory would the Bugzilla server need to do this? How much data processing overhead would this cause? How much would this slow down the Bugzilla server? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c2 --- Comment #2 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 10:53:12 UTC --- But you see, the extra problem I have, and I don't know if you do or is unique to me, is that when I click refresh to see your comment, the comments are refreshed, but the several fields: status, product, components, platform, etc, are not. THAT is the important difference. There can not be mid-air-collisions, because I did refresh the page! Nobody has altered the page while I'm editing, those alterations were done before I clicked refresh (maybe hours before!) and certainly before I started editing. The problem is that important fields are NOT REFRESHED when I click on refresh page. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c3 --- Comment #3 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 10:57:01 UTC --- Another curiosity is that I can not drag the tabs in this FF window to sort the bugzillas. I have one FF window with 30 tabs opened, each one bugzilla or related info. I try to have them sorted numerically, but FF does not allow it (today). However, if I drag some tabs to a new FF window, then I can sort them just fine in the new window, but not in the old one. This current FF window is somehow corrupted. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c4 Carlos Robinson <carlos.e.r@opensuse.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Platform|Other |x86-64 --- Comment #4 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 11:08:32 UTC --- Changing platform in Chrome (x86-84)) to verify if FF sees it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c5 Carlos Robinson <carlos.e.r@opensuse.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Platform|x86-64 |Other --- Comment #5 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 11:11:02 UTC --- Just clicked refresh in FF. Platform is still "other" here, so it will cycle back when I hit submit. When you comment back, unless you tell me different, I will move this tab to a new window to see if it refreshes properly. I will not do it till you give the go ahead, in case you want some other test first. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c6 --- Comment #6 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 11:12:21 UTC --- Chrome, on refresh, sees "other". One more time, change platform again to x86-84 in chrome. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c7 --- Comment #7 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 11:13:34 UTC --- In FF, instead of the refresh button, I clicked on the bugzilla number after the edit. I see "other" in component, it has not refreshed fully. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c8 --- Comment #8 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 11:14:39 UTC --- And chrome sees all changes correctly. Thus it is demonstrated that it is a FF issue, not a bugzilla issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c Wolfgang Rosenauer <wolfgang@rosenauer.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Firefox |Other AssignedTo|bnc-team-mozilla@forge.prov |bnc-team-screening@forge.pr |o.novell.com |ovo.novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c Wolfgang Rosenauer <wolfgang@rosenauer.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Other |Firefox AssignedTo|bnc-team-screening@forge.pr |bnc-team-mozilla@forge.prov |ovo.novell.com |o.novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c9 Wolfgang Rosenauer <wolfgang@rosenauer.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED See Also| |https://bugzilla.mozilla.or | |g/show_bug.cgi?id=891814 Resolution| |UPSTREAM --- Comment #9 from Wolfgang Rosenauer <wolfgang@rosenauer.org> 2013-07-10 11:41:41 UTC --- This is now reported upstream as it's unlikely openSUSE specific -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c10 --- Comment #10 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 12:16:17 UTC --- Could you reproduce the problem? I see you did a test, but no comments. :-? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c11 --- Comment #11 from Wolfgang Rosenauer <wolfgang@rosenauer.org> 2013-07-10 12:18:19 UTC --- I could reproduce a part of the problem easily. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c12 --- Comment #12 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-07-10 12:33:38 UTC --- Thanks... I thought I had gremlins about... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=828779 https://bugzilla.novell.com/show_bug.cgi?id=828779#c13 --- Comment #13 from Carlos Robinson <carlos.e.r@opensuse.org> 2013-11-12 14:46:39 UTC --- This is still happening. Firefox 24.0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
participants (1)
-
bugzilla_noreply＠novell.com