[Bug 1164463] New: Firefox plugin crashes when you watch Netflix
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 Bug ID: 1164463 Summary: Firefox plugin crashes when you watch Netflix Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: Firefox Assignee: bnc-team-mozilla@forge.provo.novell.com Reporter: lorenzo.nizzi.grifi@gmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:73.0) Gecko/20100101 Firefox/73.0 Build Identifier: When you open Netflix with Firefox a popup will open telling you that a plugin has crashed. My configuration is correct: I double checked that DRM contents option was enabled. Apparently this depends on glibc and it seems that the last 73.0.1 release fixes. Reproducible: Always Steps to Reproduce: 1. Open Firefox 2. Go to Netflix 3. Try to play something Expected Results: No plugin crash popup -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c1 Philippe Condé <conde.philippe@skynet.be> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |conde.philippe@skynet.be --- Comment #1 from Philippe Condé <conde.philippe@skynet.be> --- Hello, I see also a crash of plugin in firefox 73.0.1 In journalctl i find these data Feb 20 14:21:00 hpprol2 kernel: MainThread[14158]: segfault at 0 ip 00007f753fb59bf9 sp 00007ffc30fa2a48 error 6 in libxul.so[7f753facb000+492e000] Feb 20 14:21:00 hpprol2 kernel: Code: 92 06 48 8d 0d 28 8d cc 04 48 89 08 c7 04 25 00 00 00 00 00 00 00 00 0f 0b 48 8b 05 89 12 92 06 48 8d 0d d2 8c cc 04 48 89 08 <c7> 04 25 00 00 00 00 00 00 00 00 0f 0b 48 8b 05 6b 12 92 06 48 8d Feb 20 14:21:00 hpprol2 systemd[1]: Started Process Core Dump (PID 14162/UID 0). Feb 20 14:21:01 hpprol2 systemd-coredump[14163]: Process 14158 (MainThread) of user 1000 dumped core. Stack trace of thread 14158: #0 0x00007f753fb59bf9 n/a (libxul.so + 0x8babf9) #1 0x00007f754358d5ad n/a (libxul.so + 0x42ee5ad) #2 0x00007f7543466f57 n/a (libxul.so + 0x41c7f57) #3 0x00007f75435916d8 n/a (libxul.so + 0x42f26d8) #4 0x00007f7543592272 n/a (libxul.so + 0x42f3272) #5 0x00007f7543594746 n/a (libxul.so + 0x42f5746) #6 0x00007f75435245f0 n/a (libxul.so + 0x42855f0) #7 0x00007f75435247d1 n/a (libxul.so + 0x42857d1) #8 0x00007f754359e60a n/a (libxul.so + 0x42ff60a) #9 0x00007f7543528335 n/a (libxul.so + 0x4289335) #10 0x00007f753ff81970 n/a (libxul.so + 0xce2970) #11 0x00005596592d362c n/a (plugin-container + 0x1062c) #12 0x00007f75465dfceb __libc_start_main (libc.so.6 + 0x26ceb) #13 0x00005596592d36ba _start (plugin-container + 0x106ba) Stack trace of thread 14161: #0 0x00007f75466b2f59 syscall (libc.so.6 + 0xf9f59) #1 0x00007f7543522efa epoll_wait (libxul.so + 0x4283efa) #2 0x00007f754352333c n/a (libxul.so + 0x428433c) #3 0x00007f75435224e5 n/a (libxul.so + 0x42834e5) #4 0x00007f754352fb1a n/a (libxul.so + 0x4290b1a) #5 0x00007f7543528335 n/a (libxul.so + 0x4289335) #6 0x00007f754352eedb n/a (libxul.so + 0x428fedb) #7 0x00007f75434fb28a n/a (libxul.so + 0x425c28a) #8 0x00007f754659fefa start_thread (libpthread.so.0 + 0x8efa) #9 0x00007f75466b83bf __clone (libc.so.6 + 0xff3bf) Feb 20 14:21:01 hpprol2 systemd[1]: systemd-coredump@26-14162-0.service: Succeeded. The site (all videos on https://www.rtbf.be/auvio/) says that they use flash for some control(?) Not sure if the problem is in firefox or in the flash-player plugin. I tried the packman plugin and the adobe plugin but the result is the same: crash every time; software version # rpm -qa MozillaFirefox* MozillaFirefox-branding-openSUSE-68-1.1.x86_64 MozillaFirefox-translations-common-73.0-1.1.x86_64 MozillaFirefox-73.0-1.1.x86_64 # rpm -qa flash-player flash-player-32.0.0.330-1.1.x86_64 Regards Philippe -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c2 kurt schwenk <kurt.schwenk@gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kurt.schwenk@gmx.de --- Comment #2 from kurt schwenk <kurt.schwenk@gmx.de> --- Have exactly same error as Phillpe Conde. Chromium does not work either. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c3 Michael Zapf <Michael.Zapf@mizapf.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |Michael.Zapf@mizapf.de --- Comment #3 from Michael Zapf <Michael.Zapf@mizapf.de> --- Firefox Widevine plugin crashes after updating Tumbleweed to kernel 5.5.4. This plugin is required for watching Amazon Prime. The message in Firefox is "The plugin "" has crashed." I rolled back to the release with kernel 5.5.2 and Firefox 72.0.2; it is perfectly working there, so I first suspected an issue with Firefox itself (which got updated to 73.0.1). However, despite locking Firefox to 72.0.2, after doing the zypper dup, the crashes appear again, so it seems to be something outside of Firefox. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c4 --- Comment #4 from Michael Zapf <Michael.Zapf@mizapf.de> --- Output on console: Sandbox: seccomp sandbox violation: pid 5280, tid 5280, syscall 17, args 17 140730934213152 560 7081708 140730934213152 7081708. ###!!! [Parent][MessageChannel::Call] Error: Channel error: cannot send/recv JavaScript error: , line 0: NS_ERROR_FAILURE: NS_ERROR_FAILURE (0x80004005) - GMPService::operator() failed since GetContentParent rejects the promise with reason NS_ERROR_FAILURE (0x80004005) - GeckoMediaPluginServiceChild::GetContentParent SendLaunchGMPForNodeId failed with description (Process has not loaded.). Message in system journal: Feb 23 21:33:37 capella kernel: MainThread[5280]: segfault at 0 ip 00007feda3abac9b sp 00007ffe7957c508 error 6 in libxul.so[7feda263e000+39ff000] Feb 23 21:33:37 capella kernel: Code: 00 00 00 00 00 00 00 0f 0b 4c 8d 05 77 03 ac 02 4c 89 00 c7 04 25 00 00 00 00 00 00 00 00 0f 0b 48 8d 3d 90 03 ac 02 48 89 38 <c7> 04 25 00 00 00 00 00 00 00 00 0f 0b 48 8d 35 b1 03 ac 02 48 89 -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c5 Wolfgang Rosenauer <wolfgang@rosenauer.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wolfgang@rosenauer.org Flags| |needinfo? --- Comment #5 from Wolfgang Rosenauer <wolfgang@rosenauer.org> --- I cannot reproduce a crash on Netflix with 5.5.4-1-default MozillaFirefox-73.0.1-1.1.x86_64 glibc-2.31-2.1.x86_64 Widevine plugin 4.10.1582.2 -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c6 --- Comment #6 from Philippe Condé <conde.philippe@skynet.be> --- (In reply to Wolfgang Rosenauer from comment #5)
I cannot reproduce a crash on Netflix with 5.5.4-1-default MozillaFirefox-73.0.1-1.1.x86_64 glibc-2.31-2.1.x86_64 Widevine plugin 4.10.1582.2
Hello Wolfgang, I installed Mozilla-Firefox73.0.1-1.1 downloaded from http://download.opensuse.org/repositories/mozilla/openSUSE_Tumbleweed/x86_64.... My first tests are successfully the plugin didn't not crash an I could start the video. For me problem seems solved. I don't have a netflix account so cannot test it Many thanks for your work. Philippe -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c7 --- Comment #7 from Michael Zapf <Michael.Zapf@mizapf.de> --- Also working for me (viewing Amazon Prime), using Firefox-73.0.1 from the above repository. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c8 --- Comment #8 from kurt schwenk <kurt.schwenk@gmx.de> --- With the latest OpenSuseTumbleweed Version it is working again on MozillaFirefox. With chromium I still have problems. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1164463 http://bugzilla.opensuse.org/show_bug.cgi?id=1164463#c9 Wolfgang Rosenauer <wolfgang@rosenauer.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED Flags|needinfo? | --- Comment #9 from Wolfgang Rosenauer <wolfgang@rosenauer.org> --- So fixed for Firefox. Thanks for the feedback. -- You are receiving this mail because: You are on the CC list for the bug.
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