[Bug 649534] New: Shutdown/reboot stuck at shutting down network interface

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bugzilla_noreply＠novell.com

27 Oct 2010 27 Oct '10

11:09

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c0 Summary: Shutdown/reboot stuck at shutting down network interface Classification: openSUSE Product: openSUSE 11.3 Version: Final Platform: x86-64 OS/Version: openSUSE 11.3 Status: NEW Severity: Normal Priority: P5 - None Component: Basesystem AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: abdussamad@abdussamad.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.11) Gecko/20101013 SUSE/3.6.11-32.1 Firefox/3.6.11 My system does not shutdown or reboot properly. It gets stuck at the point of shutting down eth0 network interface. I keep getting messages related to "martian source" and can't even login to a virtual console (ctrl-alt-f1 etc.) at that point in time. Hibernate works fine. My system is based on an Intel DG41RQ motherboard with g41 chipset. The network inteface is integrated into the motherboard and is a Realtek RTL8111D gigabit ethernet chip. Reproducible: Always Steps to Reproduce: 1. Choose shutdown from the kickoff app launcher. Actual Results: Stuck at shutting down network interface eth0. Expected Results: Shutdown properly. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

28 Oct 28 Oct

02:01

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c wei wang changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wewang@novell.com AssignedTo|bnc-team-screening@forge.pr |snwint@novell.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:10

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c1 Steffen Winterfeldt changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|snwint@novell.com |werner@novell.com --- Comment #1 from Steffen Winterfeldt 2010-10-28 14:10:53 CEST --- No idea. Werner, is that your area? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:26

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c2 Dr. Werner Fink changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |werner@novell.com Component|Basesystem |KDE4 Workspace AssignedTo|werner@novell.com |kde-maintainers@suse.de --- Comment #2 from Dr. Werner Fink 2010-10-28 12:26:48 UTC --- shutdown from the kickoff app launcher ... no -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

18:30

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c3 --- Comment #3 from Abdussamad Abdurrazzaq 2010-10-28 18:30:23 UTC --- The workaround suggested in this list message fixes the problem for me: http://lists.opensuse.org/opensuse-bugs/2009-12/msg03640.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

29 Oct 29 Oct

17:27

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c4 Christian Trippe changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |ctrippe@gmx.net InfoProvider| |abdussamad@abdussamad.com --- Comment #4 from Christian Trippe 2010-10-29 17:27:48 UTC --- Does using "shutdown" from a virtual terminal (with and without running KDE) also show this bug? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

31 Oct 31 Oct

15:43

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c5 --- Comment #5 from Abdussamad Abdurrazzaq 2010-10-31 15:43:10 UTC --- Shutdown -r from a virtual terminal also leads to the same problem. As mentioned above in comment 3, the problem is in the /etc/init.d/network script. Specifically line 940. Replacing the following line: $FAKE ifdown $CONFIG $IFACE -o rc $MODE with this: if [ "$IFACE" != eth0 -a "$FS_FILTER" != localfs ] ; then $FAKE ifdown $CONFIG $IFACE -o rc $MODE else echo " Skipped (workaround): ifdown $CONFIG $IFACE -o rc $MODE" fi Solves the problem of a stalled shutdown/reboot. More details: http://lists.opensuse.org/opensuse-bugs/2009-12/msg03640.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

1 Nov 1 Nov

18:38

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c6 Christian Trippe changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Component|KDE4 Workspace |Basesystem InfoProvider|abdussamad@abdussamad.com | AssignedTo|kde-maintainers@suse.de |bnc-team-screening@forge.pr | |ovo.novell.com --- Comment #6 from Christian Trippe 2010-11-01 18:38:21 UTC --- This means it is not KDE specific -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

2 Nov 2 Nov

08:11

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c7 Dr. Werner Fink changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |mt@novell.com |ovo.novell.com | --- Comment #7 from Dr. Werner Fink 2010-11-02 08:11:54 UTC --- The script /etc/init.d/network belongs to package sysconfig -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

9 Nov 9 Nov

11:33

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c8 Marius Tomaschewski changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jeffm@novell.com InfoProvider| |abdussamad@abdussamad.com --- Comment #8 from Marius Tomaschewski 2010-11-09 11:33:54 UTC --- Please compare with bug 561646 (attachment 333558) referenced above. Do you see a kernel panic on console 10? Are there some remote file systems or iscsi, ... volumes in use at the time of the shutdown? Please enable sysrq (ENABLE_SYSRQ="yes" in /etc/sysconfig/sysctl) via echo "1" > /proc/sys/kernel/sysrq Please use Alt-SysRQ + ? (Alt-Print + ? keys) to show usage info and then dump some informations using: Alt-SysRQ + S Alt-SysRQ + L Alt-SysRQ + P Alt-SysRQ + W and then Alt-SysRQ + S, Alt-SysRQ + S, Alt-SysRQ + U, Alt-SysRQ + B to shutdown as clean as possible when the system hangs and attach the /var/log/messages file that should contain the sysrq outputs. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10 Nov 10 Nov

02:37

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c9 --- Comment #9 from Abdussamad Abdurrazzaq 2010-11-10 02:37:51 UTC --- @Marius: No this bug is not related to any kernel panic. I don't see a kernel panic on console 10. No remote filesystems are in use. This is a desktop system. I did everything else you asked me to do. The sysrq output was displayed onscreen. But it wasn't saved in /var/log/messages. @all: Anyway the problem is simple. ifdown eth0 takes its own sweet time to return to the calling script. Changing /etc/init.d/network to background ifdown in case of eth0 results in a smooth shutdown/restart. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

16 Nov 16 Nov

09:28

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c10 --- Comment #10 from Marius Tomaschewski 2010-11-16 09:28:29 UTC --- (In reply to comment #9) Thanks! Could you please revert your changes ("rpm -V sysconfig" should not show anything), set DEBUG="EXTRA" in /etc/sysconfig/network/config and execute the following commands then? (use "su -" or login as root, do not use ssh): cd /dev/.sysconfig/network rm -f exdeb.* rcnetwork.*.txt /etc/init.d/network stop -o boot remotefs &>./rcnetwork.stop.remotefs.txt /etc/init.d/network stop -o boot localfs &>./rcnetwork.stop.localfs.txt tar cvzf /tmp/network_stop_trace.tgz /dev/.sysconfig/network/ Then revert the DEBUG change again and start the network: /etc/init.d/network start -o boot Finally, attach the /tmp/network_stop_trace.tgz file to this bug (as private comment). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:59

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c11 Abdussamad Abdurrazzaq changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|abdussamad@abdussamad.com | --- Comment #11 from Abdussamad Abdurrazzaq 2010-11-16 09:59:45 UTC --- Created an attachment (id=400428) --> (http://bugzilla.novell.com/attachment.cgi?id=400428) network traces -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:01

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c12 --- Comment #12 from Abdussamad Abdurrazzaq 2010-11-16 10:01:25 UTC --- Just want to add that the command given below got stuck and I had to ctrl+z. /etc/init.d/network stop -o boot localfs &>./rcnetwork.stop.localfs.txt -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:50

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c13 Marius Tomaschewski changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |abdussamad@abdussamad.com --- Comment #13 from Marius Tomaschewski 2010-11-16 10:50:24 UTC --- (In reply to comment #12)

...

Just want to add that the command given below got stuck and I had to ctrl+z.

/etc/init.d/network stop -o boot localfs &>./rcnetwork.stop.localfs.txt

Yes, and because of this, the output were incomplete, but it seems it contained what I wanted to see: it seems to be the dhcpv6 client trying to release the lease. I've to test what exactly happens there. Do you have a DHCPv6 server on your network? Please set DHCLIENT6_RELEASE_BEFORE_QUIT=no in /etc/sysconfig/network/dhcp that you've changed to "yes". This should avoid running into the problem - does it? Are you using dhcpv6? When not, change ifcfg-eth0 to use BOOTPROTO="dhcp4" instead of "dhcp" to disable it completely. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13:14

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c14 Abdussamad Abdurrazzaq changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|abdussamad@abdussamad.com | --- Comment #14 from Abdussamad Abdurrazzaq 2010-11-16 13:14:24 UTC --- "Please set DHCLIENT6_RELEASE_BEFORE_QUIT=no in /etc/sysconfig/network/dhcp that you've changed to "yes"." The above fixes the problem. Sorry to say that I caused this in the first place by making that change. I don't think my ISP's network has a DHCPv6 server. I always see "starting dhcp4 client" when I do a network restart. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

28 Apr 28 Apr

08:52

New subject: [Bug 649534] Shutdown/reboot stuck at shutting down network interface

https://bugzilla.novell.com/show_bug.cgi?id=649534 https://bugzilla.novell.com/show_bug.cgi?id=649534#c15 Marius Tomaschewski changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #15 from Marius Tomaschewski 2011-04-28 08:52:17 UTC --- see above, a config issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 649534] New: Shutdown/reboot stuck at shutting down network interface

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