https://bugzilla.novell.com/show_bug.cgi?id=719167 https://bugzilla.novell.com/show_bug.cgi?id=719167#c2 --- Comment #2 from Terje J. Hanssen 2011-09-20 12:04:36 UTC --- Created an attachment (id=451911) --> (http://bugzilla.novell.com/attachment.cgi?id=451911) yast2 scanner screenshot, lexmark_nscan is found -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=719167 https://bugzilla.novell.com/show_bug.cgi?id=719167#c4 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |jsmeix@suse.com Resolution| |INVALID --- Comment #4 from Johannes Meixner 2011-09-23 11:29:09 UTC --- I am afraid, we cannot do anything here because you use a third-party driver from Lexmark. We neither have such a printer/scanner model to reproduce it nor do we test third-party drivers nor do we provide support for third-party drivers. Because the issue is about third-party software, the bug report is "invalid" for us. Please contact those wherefrom you got the third-party driver for help and support. If you like to debug SANE issues on your own, see "Trouble-Shooting (Debugging)" in http://en.opensuse.org/SDB:Configuring_Scanners If the third-party driver is proprietary software (i.e. when it contains parts which are proprietary software) nobody - except the authors of the proprietary software - can provide support for such kind of software because nobody - except the authors - know how the proprietary software works. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=719167 https://bugzilla.novell.com/show_bug.cgi?id=719167#c6 --- Comment #6 from Johannes Meixner 2011-09-27 07:17:18 UTC --- The YaST2 scanner module cannot support third-party scanner drivers because there is no defined way in SANE how third-party scanner driver software must install so that generic scanner setup software could support it. But such support is usually not needed because: Basically a third-party scanner driver software which works in compliance with SANE would add its driver name during installation to /etc/sane.d/dll.conf so that its driver is activated and then the driver would work, see "SANE Backends" at http://en.opensuse.org/SDB:Configuring_Scanners In your case according to attachment #451911 the "lexmark_nscan" driver was added during installation to /etc/sane.d/dll.conf so that their driver is activated but their driver does not work because "scanimage -L" does not find the scanner. In your case it would not help if YaST support your third-party scanner driver because all what YaST could do is to activate the "lexmark_nscan" driver in /etc/sane.d/dll.conf but this has already happened and YaST cannot fix a driver when it is activated but does not work. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.