[Bug 821768] New: YaST2 freezes during installation update if a download is interrupted - no timeout to retry - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 821768] New: YaST2 freezes during installation update if a download is interrupted - no timeout to retry

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bugzilla_noreply＠novell.com

25 May 2013 25 May '13

21:28

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c0 Summary: YaST2 freezes during installation update if a download is interrupted - no timeout to retry Classification: openSUSE Product: openSUSE Factory Version: 13.1 Milestone 1 Platform: i686 OS/Version: SUSE Other Status: NEW Severity: Normal Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: hrm_sfo@sonic.net QAContact: jsrain@suse.com Found By: --- Blocker: --- User-Agent: Opera/9.80 (X11; Linux i686) Presto/2.12.388 Version/12.15 YaST2 froze during the update phase of installation, when the Internet connection stalled momentarily (a common problem with my ISP). A YaST2 file download was interrupted, and the procedure froze there. There was never a timeout and attempt to retry. To get off that screen I had to crtl+alt+F1, then ctrl+c to kill the process and reboot. After the reboot I stated YaST and completed the update OK. This has some similarity to bug 816326 (https://bugzilla.novell.com/show_bug.cgi?id=816326) when YaST froze during installation trying to add a repository with an error in the file URL. Reproducible: Didn't try Steps to Reproduce: 1.start installation 2.do update during installation 3.here's the hard part: have a file transfer interrupted during update Actual Results: YaST freezes when the file download does not complete Expected Results: After a minute or two, YaST should timeout and offer to retry or cancel, like it does in a fully installed system This was during an installation on a ThinkPad X41 using the DVD image written to a USB flash drive. New installation replacing 12.3 root partition /, keeping /home. Standard KDE 32-bit desktop. Dual boot with Windows XP. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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31 May 31 May

01:48

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c Ye Yuan changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |yyuan@suse.com AssignedTo|bnc-team-screening@forge.pr |yast2-maintainers@suse.de |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:06

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c1 Arvin Schnell changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |hrm_sfo@sonic.net --- Comment #1 from Arvin Schnell 2013-05-31 08:06:46 UTC --- YaST downloads various files and uses different libraries to do so. Please provide YaST logs, see http://en.opensuse.org/openSUSE:Bugreport_YaST, so that we can see what download failed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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1 Jun 1 Jun

01:37

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c2 Howard Moreland changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|hrm_sfo@sonic.net | --- Comment #2 from Howard Moreland 2013-06-01 01:37:54 UTC --- Created an attachment (id=542187) --> (http://bugzilla.novell.com/attachment.cgi?id=542187) YaST logs -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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01:56

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c3 --- Comment #3 from Howard Moreland 2013-06-01 01:55:58 UTC --- The requested logs are in comment 2. Since this happened during installation, will the right logs have been captured, or do I need to repeat the installation and do http://en.opensuse.org/SDB:YaST_logging_to_USB_stick_during_installation? If I repeat the installation, should I interrupt the update file transfer by unplugging the network cable to cause the YaST freeze? Regards, Howard -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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7 Jun 7 Jun

09:54

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c4 Steffen Winterfeldt changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|yast2-maintainers@suse.de |ma@suse.com --- Comment #4 from Steffen Winterfeldt 2013-06-07 05:54:09 CEST --- The logs taken when the freeze happens would be nice. This might indeed be similar to bug 816326. Assigning to Michael. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:09

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c5 --- Comment #5 from Howard Moreland 2013-06-07 15:09:17 UTC --- Is milestone 2 still planned for 13 June as mentioned at http://lists.opensuse.org/opensuse-factory/2013-05/msg00204.html ? If so, I'll wait until I'm installing ms2 to capture the logs and try to break the during-installation update. Howard -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10 Jun 10 Jun

09:30

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c6 Michael Andres changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |hrm_sfo@sonic.net --- Comment #6 from Michael Andres 2013-06-10 05:30:03 CEST --- (Set to NEEDINFO until logs are available.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18 Jun 18 Jun

19:21

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c7 Howard Moreland changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|hrm_sfo@sonic.net | --- Comment #7 from Howard Moreland 2013-06-18 13:21:22 UTC --- Created an attachment (id=544582) --> (http://bugzilla.novell.com/attachment.cgi?id=544582) YaST2 logs from 13.1 milestone 2 installation stage 1 I installed openSUSE 13.1 milestone 2, but it did not try to download any files during the on-line update step in the second stage of installation (after reboot into installed system on the hard drive). This is different from milestone 1, which downloaded a number of files during the stage 2 on-line update. Consequently, I could not get the system to freeze like it did in the milestone 1 installation. For milestone 2, I disconnected the network cable during the "Refresh sources" step of the on-line update, then plugged it in again after a few seconds. YaST2 continued refreshing after the reconnection. This stage 1 log was written to a USB stick mounted as /var/log/. I'll attach the stage 2 log taken from the hard drive right after installation finished. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19:24

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c8 --- Comment #8 from Howard Moreland 2013-06-18 13:24:56 UTC --- Created an attachment (id=544583) --> (http://bugzilla.novell.com/attachment.cgi?id=544583) YaST2 logs from 13.1 milestone 2 installation stage 2 I'll watch the milestone 2 repositories, and if they have updates, I'll start the installation again to see if I can get the freeze. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12 Jul 12 Jul

01:38

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c9 --- Comment #9 from Howard Moreland 2013-07-12 01:38:58 UTC --- Created an attachment (id=547672) --> (http://bugzilla.novell.com/attachment.cgi?id=547672) YaST@ logs from 12.3 installation that froze I hit the same system freeze issue when installing openSuSE 12.3. I had added four community repositories, so there were lots of RPM downloads in the first stage of the installation. During download of a fairly small file, the internet connection was interrupted (this is an issue with my ISP, nothing to do with openSuSE). At this point the system froze, and I had to crtl+alt+F1, then ctrl+c to kill the process and reboot. There had been no network traffic for over five minutes when I halted. I was capturing these attached log files on a USB stick, with ZYPP_MEDIA_CURL_DEBUG=2'. Regards, Howard -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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07:54

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c10 Michael Andres changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P2 - High AssignedTo|ma@suse.com |vcizek@suse.com --- Comment #10 from Michael Andres 2013-07-12 09:54:54 CEST --- Fixing bug #181602 some years ago, we do not set CURLOPT_TIMEOUT, but handle transfer timeout in the CURLOPT_PROGRESSFUNCTION callback, which gets called on a regular base (even if no data arrive). The yast log ends with: 2013-07-09 10:27:19 <1> linux(2672) [zypp++] MediaCurl.cc(doGetFileCopyFile):1374 URL: http://download.opensuse.org/distribution/12.3/[...CUT] * Connection #0 seems to be dead! * Closing connection #0 * About to connect() to proxy port 80 (#0) * Trying 195.135.221.134... * connected * Connected to (nil) (195.135.221.134) port 80 (#0) > GET http://download.opensuse.org/distribution/12.3/[...CUT] > User-Agent: ZYpp 12.9.0 (curl 7.28.1) > Host: download.opensuse.org > Proxy-Connection: Keep-Alive > Accept: */*, application/metalink+xml, application/metalink4+xml < HTTP/1.1 200 OK < Date: Tue, 09 Jul 2013 21:27:20 GMT < Server: Apache/2.2.12 (Linux/SUSE) < X-Prefix: 50.0.0.0/16 < X-AS: 7065 < Last-Modified: Wed, 06 Mar 2013 17:29:03 GMT < ETag: "736aadce-80dd03-4d744ed21b5c0" < Accept-Ranges: bytes < Content-Length: 8445187 < Content-Type: application/x-gzip 2013-07-09 10:34:33 <1> linux(2672) [qt-styler] QY2Styler.cc(getScaled):221 Loaded pixmap from "work_area" size: 781x768 @Vitezslav: The [qt-styler] message indicates that we did get a progress callback for more than 7 minutes (3 Minutes would have been the callbacks transfer timeout). Looks like curl ins hanging quite deep inside. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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25 Sep 25 Sep

12:07

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

https://bugzilla.novell.com/show_bug.cgi?id=821768 https://bugzilla.novell.com/show_bug.cgi?id=821768#c Alberto Planas Dominguez changed: What |Removed |Added ---------------------------------------------------------------------------- Status Whiteboard| | GOLD -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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5 Apr 5 Apr

12:53

New subject: [Bug 821768] YaST2 freezes during installation update if a download is interrupted - no timeout to retry

http://bugzilla.novell.com/show_bug.cgi?id=821768 http://bugzilla.novell.com/show_bug.cgi?id=821768#c12 Přemysl Janouch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |WONTFIX --- Comment #12 from Přemysl Janouch --- Closing old bug for unsupported distribution, reopen if needed. -- You are receiving this mail because: You are on the CC list for the bug.

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