[Bug 1187290] New: Can't connect to any wifi network. Now my laptop is a brick.
http://bugzilla.opensuse.org/show_bug.cgi?id=1187290 Bug ID: 1187290 Summary: Can't connect to any wifi network. Now my laptop is a brick. Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: openSUSE Tumbleweed Status: NEW Severity: Critical Priority: P5 - None Component: Network Assignee: screening-team-bugs@suse.de Reporter: php4fan@gmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- I turned on my computer, it automatically attempted to connect to my home wifi network and stayed on "waiting for authorization" forever. I tried disconnecting and reconnecting manually with no luck. I rebooted, the issue persisted. Needlessly to say, the router works fine: I'm connected to it with my mobile phone right now (yes i have disabled mobile data to make sure that if i couldn't connect to WiFi i would have no network). I tried connecting to another WiFi network, exact same issue. So now I can't connect to any WiFi network, and i can't connect to a wired ethernet network either because of another bug that I've already reported and that surprisingly still hasn't been fixed. Even if this gets fixed, i won't be able to get the updates that fix it, so now i have to install another distro from a usb iso image (that i need another computer to download). I am reporting this from my phone. Thank you very much OpenSuse. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1187290 http://bugzilla.opensuse.org/show_bug.cgi?id=1187290#c1 Andreas Stieger <Andreas.Stieger@gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |Andreas.Stieger@gmx.de Resolution|--- |MOVED Severity|Critical |Normal --- Comment #1 from Andreas Stieger <Andreas.Stieger@gmx.de> --- Please work with a knowledgeable community support person to work on this. Bugzilla is not a suitable venue for support problems. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1187290 http://bugzilla.opensuse.org/show_bug.cgi?id=1187290#c2 teo teo <teo8976@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |teo8976@gmail.com --- Comment #2 from teo teo <teo8976@gmail.com> ---
Please work with a knowledgeable community support person to work on this. Bugzilla is not a suitable venue for support problems.
I'm not asking for support, I'm reporting a bug. Or a series of bugs. Now, it turns out to be something pretty different than I thought, and I'm sorry about that, but it's still a bug report. It turns out that there was a popup, or rather a pop-under, hidden behind other windows, asking me to unlock the kde wallet, and the network manager was waiting for that. And of course I didn't notice its icon in the task manager which wasn't highlighted in any way. There are A SERIES of things that are wrong: 1. The most obvious one, the popup should, well, pop up. That it, get in front of everything so that I (omitted swear word) see it. If there were legitimate reasons for not doing that for focus-stealing reasons (NOT the case, at the very least not in the case when I manually attempted to connect and hence my own manual actions ultimately triggered the popup), then the icon in the task manager should shake or something to call my attention. 2. The popup itself gives no indication whatsoever of what application is actually requesting the wallet and for what. Well, it says "The application 'kde5'" but that's WAY too generic. It should say "Network Manager" or something that makes it crystal clear that it's for the wifi network. In the past I had sometimes seen that popup and thought it was requested by Chrome (for reasons that are not worth detailing here). Not that I ignored the popup because of that, I just didn't see it because of (1), but either way it's unforgivable that you prompt me to unlock the wallet without telling me exactly what for. When triggered by manually connecting, it's pretty easy to guess (provided that you do see the popup), but when it's triggered by automatic connection on startup, or automatic reconnection, it's not. 3. Is it really necessary to prompt me every time? (let me quickly answer that: no). To some people the wifi password can be very worth protecting via the wallet, for me it's not. I would very happily have it stored unencrypted, unsecurely, plain-text or whatever, in exchange for the convenience of not having to type my other password one additional time per boot. But actually there must be a way to avoid prompting without giving up security. If it's fine, security-wise, to not prompt me until the next boot (it does NOT prompt me every time it reconnects), which can be weeks from now, it's equally fine to not prompt me ever again across boots. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1187290 http://bugzilla.opensuse.org/show_bug.cgi?id=1187290#c3 Andreas Stieger <Andreas.Stieger@gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED CC| |php4fan@gmail.com Component|Network |KDE Workspace (Plasma) Resolution|MOVED |--- Assignee|screening-team-bugs@suse.de |opensuse-kde-bugs@opensuse. | |org Summary|Can't connect to any wifi |KDE wallet passphrase |network. Now my laptop is a |dialog to opened in the |brick. |background, leading user to | |not connect to wireless | |network Flags| |needinfo?(php4fan@gmail.com | |) --- Comment #3 from Andreas Stieger <Andreas.Stieger@gmx.de> --- (In reply to teo teo from comment #2)
I'm not asking for support, I'm reporting a bug. Or a series of bugs.
"Wifi not working" is a grandma level support issue, not a bug, for lack of detail and specifically. With the added information we are getting there. Adjusting the summary for you and moving to the right component. Please add screenshots and steps to reproduce on a scratch machine, if possible. (Yes we KNOW this is happening on your machine. We need to make it happen on another machine.) -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1187290 http://bugzilla.opensuse.org/show_bug.cgi?id=1187290#c4 --- Comment #4 from teo teo <teo8976@gmail.com> --- I'm not being able to reproduce at will now. Not sure if it's random (it happened pretty consistently a few times in a row when I reported it), or if bug 117864 is interfering somehow, as now the desktop won't ever load at startup. The way I used to reproduce was: - have the wifi network set up to automatically connect, connect to it - have several applications open, e.g. Thunderbird, Chrome, Kate, Gimp..., at least one of them maximized - restart, or shut down and turn the computer back on. => all the applications that were open prior to reboot would open, the network would attempt to connect automatically, and the popup prompting for wallet unlock would open behind other window.
Please add screenshots and steps to reproduce on a scratch machine, if possible.
I don't have a scratch machine, so this is all I can do for now. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1187290 http://bugzilla.opensuse.org/show_bug.cgi?id=1187290#c5 --- Comment #5 from teo teo <teo8976@gmail.com> --- This does seem to interfere with 117864 For the last several reboots I have observed this correlation systematically: - when I get a black desktop (as per bug 117864) the wallet unlock popup works as expected (i.e. shows on top of everything else and *remains* on top of everything else always no matter what has focus) - when the desktop loads properly (no bug 117864) I observe this issue. Or both bugs are random and the correlation that I'm observing is pure coincidence. Right now I have booted a few minutes ago and the popup actually did show up for a brief time but then other applications loaded and went on top of it. I'm speculating here but it seems to me that there's some sort of race condition: if the popup shows "too soon" at startup it loses the ability to remain always on top. I can confirm the steps to reproduce on my machine are those listed in my previous comment. The screenshot shows that the popup's icon is visible at the bottom of the screen (if you know what it is) but the popup isn't. I have blurred out the contents of the maximized and focused Thunderbird window (which loaded automatically at startup along with the other open applications because they were open prior to reboot, and was the one that got in front, randomly or for whatever reason). -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1187290 http://bugzilla.opensuse.org/show_bug.cgi?id=1187290#c6 teo teo <teo8976@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(php4fan@gmail.com | |) | --- Comment #6 from teo teo <teo8976@gmail.com> --- Created attachment 850398 --> http://bugzilla.opensuse.org/attachment.cgi?id=850398&action=edit screenshot showing the popup not on top -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1187290 Andreas Stieger <Andreas.Stieger@gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|Andreas.Stieger@gmx.de | -- You are receiving this mail because: You are on the CC list for the bug.
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