[Bug 1042042] New: Could not log in after last update - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 1042042] New: Could not log in after last update

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bugzilla_noreply＠novell.com

31 May 2017 31 May '17

18:44

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 Bug ID: 1042042 Summary: Could not log in after last update Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: 64bit OS: Other Status: NEW Severity: Major Priority: P5 - None Component: KDE Workspace (Plasma) Assignee: opensuse-kde-bugs@opensuse.org Reporter: aegoreev@gmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Hello, I updated the system last night and left it running overnight. This morning when I came back I was not able to log in. I typed in the password, pressed Enter and nothing happened. I tried many times. Password is 100% correct. Hard reset helped but I don't like doing this. I went to Yast - System log but it was empty. Please let me know if you want me to provide any specific logs to track the issue down. Thanks for reading. Andrius -- You are receiving this mail because: You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

31 May 31 May

19:56

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c1 Wolfgang Bauer changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wbauer@tmo.at --- Comment #1 from Wolfgang Bauer --- Sorry, but this is a bug tracker, not a user support forum. If you think it's a bug, please provide logs. In this case, ~/.xsession-errors-:0 would probably be helpful. Or try to log in to IceWM, run "plasmashell" in an xterm and post the output. And more information is necessary too, like what display manager are you using, what repos, what graphics card. Maybe try to run "zypper dup", that may help you already. -- You are receiving this mail because: You are on the CC list for the bug.

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20:25

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c2 --- Comment #2 from Andrey Goreev --- Created attachment 727207 --> http://bugzilla.opensuse.org/attachment.cgi?id=727207&action=edit xsession-errors -- You are receiving this mail because: You are on the CC list for the bug.

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20:48

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c3 --- Comment #3 from Andrey Goreev --- $ cat /etc/os-release NAME="openSUSE Tumbleweed" # VERSION="20170524" ID=opensuse ID_LIKE="suse" VERSION_ID="20170524" PRETTY_NAME="openSUSE Tumbleweed" ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:tumbleweed:20170524" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/" $ /sbin/lspci -nnk | grep VGA -A2 00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09) Subsystem: Dell Device [1028:0493] Kernel driver in use: i915 -- You are receiving this mail because: You are on the CC list for the bug.

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20:52

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c4 --- Comment #4 from Andrey Goreev --- $ glxinfo | grep OpenGL OpenGL vendor string: Intel Open Source Technology Center OpenGL renderer string: Mesa DRI Intel(R) Sandybridge Mobile OpenGL core profile version string: 3.3 (Core Profile) Mesa 17.1.0 OpenGL core profile shading language version string: 3.30 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile OpenGL core profile extensions: OpenGL version string: 3.0 Mesa 17.1.0 OpenGL shading language version string: 1.30 OpenGL context flags: (none) OpenGL extensions: OpenGL ES profile version string: OpenGL ES 3.0 Mesa 17.1.0 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.00 OpenGL ES profile extensions: -- You are receiving this mail because: You are on the CC list for the bug.

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20:58

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c5 --- Comment #5 from Andrey Goreev --- DISPLAYMANAGER="sddm" -- You are receiving this mail because: You are on the CC list for the bug.

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21:00

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c6 --- Comment #6 from Andrey Goreev --- I don't think the xsession_errors log showing anything. If that happens again (can't login) I will try to shut down the machine, boot from a live USB and access the xsession_errors from there. -- You are receiving this mail because: You are on the CC list for the bug.

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22:05

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c7 --- Comment #7 from Wolfgang Bauer --- (In reply to Andrey Goreev from comment #6)

I don't think the xsession_errors log showing anything. If that happens again (can't login) I will try to shut down the machine, boot from a live USB and access the xsession_errors from there.

Does that mean it works again meanwhile? -- You are receiving this mail because: You are on the CC list for the bug.

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22:10

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c8 --- Comment #8 from Andrey Goreev --- (In reply to Wolfgang Bauer from comment #7)

(In reply to Andrey Goreev from comment #6)

...
I don't think the xsession_errors log showing anything. If that happens again (can't login) I will try to shut down the machine, boot from a live USB and access the xsession_errors from there.

Does that mean it works again meanwhile?

It only happened once so far. I preset "Reset" and was able to log in after that. I did lost some work though so if the bug reoccurs I would consider a pretty major issue. -- You are receiving this mail because: You are on the CC list for the bug.

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1 Jun 1 Jun

11:21

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c9 Wolfgang Bauer changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |WORKSFORME --- Comment #9 from Wolfgang Bauer --- (In reply to Andrey Goreev from comment #8)

I did lost some work though so if the bug reoccurs I would consider a pretty major issue.

You lost work because you couldn't login? Or do you rather mean the screen was locked and you couldn't unlock it? Anyway, I don't think it will possible to find out what went wrong, if it works now. Please reopen if it happens again. -- You are receiving this mail because: You are on the CC list for the bug.

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11:37

New subject: [Bug 1042042] Could not log in after last update

http://bugzilla.opensuse.org/show_bug.cgi?id=1042042 http://bugzilla.opensuse.org/show_bug.cgi?id=1042042#c10 --- Comment #10 from Wolfgang Bauer --- PS: If it's about unlocking the screen, and it does happen again, it may help to switch to text mode (Ctrl+Alt+F1) login as root and run "loginctl unlock-sessions" or kill kscreenlocker_greet. Would at least be a workaround to not lose work if it helps. -- You are receiving this mail because: You are on the CC list for the bug.

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