[Bug 465337] New: System does not boot if USB is attached
https://bugzilla.novell.com/show_bug.cgi?id=465337 Summary: System does not boot if USB is attached Classification: openSUSE Product: openSUSE 11.1 Version: RC 2 Platform: x86-64 OS/Version: openSUSE 11.1 Status: NEW Severity: Critical Priority: P5 - None Component: Kernel AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: herrmarder@googlemail.com QAContact: qa@suse.de Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.0.5) Gecko/2008121300 SUSE/3.0.5-1.1 Firefox/3.0.5 Build Identifier: I have a Samsung E152 noteboook. If I boot the system while a USB device is connected, I only get a black screen. I tried a usb keyboard and a usb mouse. Everything works if I plug them in after booting. I am sorry but I do not know how to obtain more information, since the screen stays black. Reproducible: Always Steps to Reproduce: 1. Plug in USB devices. Start machine. (USB works in grub) --> Black screen after grub. 2. Unplug USB devices. Start machine. Plug in USB later --> regular boot. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User rvojcik@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c1 Robert Vojcik <rvojcik@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |herrmarder@googlemail.com --- Comment #1 from Robert Vojcik <rvojcik@novell.com> 2009-01-12 08:23:07 MST --- Hello, it looks like you have enabled "USB legacy" support in your BIOS. Try to please turn it off in your bios settings. Please don't turn off "USB Support", only something like "USB legacy" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User herrmarder@googlemail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c2 --- Comment #2 from Tobias Lippert <herrmarder@googlemail.com> 2009-01-12 08:37:36 MST --- Hello Robert, thank you, that fixed the problem. (although I cannot use the usb keyboard in grub now. But thats okay.) Sounds like a standard problem. Sorry for writing a bugreport, but I did not find anything useful on the internets... TObias -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User devzero@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c3 roland kletzing <devzero@web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |devzero@web.de --- Comment #3 from roland kletzing <devzero@web.de> 2009-01-20 15:06:53 MST --- just to make sure it`s not edd related - "edd=off" as boot param doesn`t make a difference, correct ? (disable usb legacy again before testing) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User herrmarder@googlemail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c4 --- Comment #4 from Tobias Lippert <herrmarder@googlemail.com> 2009-01-22 02:31:08 MST --- If I boot with edd=off, the boot process shows no problems. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User devzero@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c5 roland kletzing <devzero@web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|herrmarder@googlemail.com | Severity|Critical |Normal --- Comment #5 from roland kletzing <devzero@web.de> 2009-01-22 05:15:44 MST --- i assume, you never used suse or other linux on that machine? (as this only happens since CONFIG_EDD defaults to "Y" for quite some time... the issue is mostly caused by buggy bios implementations, i.e. the kernel get`s stuck in a bios routine (edd probe). don`t worry, it`s not really a problem. please permanently add "edd=off" as a workaround and find out if there is a newer bios available which fixes this one. (please report here). if it`s not available, please contact the machine vendor about this issue and tell us the results. i`m lowering severity to normal, ok ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User devzero@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c6 --- Comment #6 from roland kletzing <devzero@web.de> 2009-01-22 05:18:07 MST --- related one: https://bugzilla.novell.com/show_bug.cgi?id=427355 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 Andreas Jaeger <aj@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |kernel-maintainers@forge.pr |ovo.novell.com |ovo.novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User herrmarder@googlemail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c7 --- Comment #7 from Tobias Lippert <herrmarder@googlemail.com> 2009-01-22 13:11:07 MST --- Hmm, what should I tell the bios vendor? That his EDD implementation is broken? Why does it work in Windows? Or is it just not telling me that it's broken? Its okay to lower the severity. However the information to boot with edd=off should be more easily accessible. I bet this could lead to lots of frustration with people who try to install opensuse for the first time. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User devzero@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c8 --- Comment #8 from roland kletzing <devzero@web.de> 2009-01-22 13:44:25 MST ---
That his EDD implementation is broken? yes
Why does it work in Windows? afaik, because windows does not do that probe.
However the information to boot with edd=off should be more easily accessible.
yes, indeed. but for about a year, it`s at least much better than before (see http://git.kernel.org/?p=linux/kernel/git/torvalds/linux-2.6.git;a=commit;h=... ). if that message is hidden due to disabled boot messages, what should we do then? opensuse has failsafe mode for digging into issues like this.... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User gregkh@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c9 Greg Kroah-Hartman <gregkh@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #9 from Greg Kroah-Hartman <gregkh@novell.com> 2009-01-25 17:51:23 MST --- Closing this bug out, as it's a hardware problem, nothing we can do about it in the operating system, sorry. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User devzero@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c10 --- Comment #10 from roland kletzing <devzero@web.de> 2009-01-26 02:19:06 MST --- nevertheless, i`d be interested, how the hw vendor deals with this. we have another bugreport here and the other person doesn`t respond anymore. so if we want to learn more about the details of this issue, we need to work hand in hand with people experiencing it. so , if the hardware vendor tells "ohh, please never use that bios call....", then this would be valuable information. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User herrmarder@googlemail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c11 --- Comment #11 from Tobias Lippert <herrmarder@googlemail.com> 2009-01-28 02:09:01 MST --- Everything works fine if I pass mem=4G at boot time. The EDD seems to be okay... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User devzero@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c12 --- Comment #12 from roland kletzing <devzero@web.de> 2009-01-31 02:15:24 MST --- huh? so edd=off OR mem=4G BOTH solve the problem ? weird..... could you please double check and confirm? i would contact the EDD maintainer then to get a clue why it behaves like this.... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=465337 User herrmarder@googlemail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=465337#c13 --- Comment #13 from Tobias Lippert <herrmarder@googlemail.com> 2009-02-04 00:27:36 MST --- Yes, both solve the problem. I just checked. The system boots with mem=4G or with edd=off (and legacy usb enabled). This seems to be a general problem with some laptops. acpi only works with mem=4G too. (i.e. it's probably not a edd problem) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
participants (1)
-
bugzilla_noreply＠novell.com