[Bug 395829] New: openSUSE updater - stuck in an infinite (process) loop
https://bugzilla.novell.com/show_bug.cgi?id=395829 Summary: openSUSE updater - stuck in an infinite (process) loop Product: openSUSE 11.0 Version: RC 1 Platform: i686 OS/Version: openSUSE 11.0 Status: NEW Severity: Critical Priority: P5 - None Component: Maintenance AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: pablo@blueoakdb.com QAContact: qa@suse.de Found By: --- Howdy! This is somewhat a continuation of Bug 392770 and I see Thomas' point that that bug should be closed. I'm going to assume I'm on RC 1 as I regularly run software updates using `yast2' and as of this writing, nothing is pending. Issue ===== o Hover mouse over `updater' systray icon. I get a `bubble' saying `New software updates are available' o Left-click the icon and I get the `Available Updates - openSUSE Updater' pane. The `Patches' tab is displayed. There are no items. o I click on the `Upgrades' tab and there are no items. o I click `Cancel' to exit the `Available Updates' window. o I hover my mouse over `updater' and I get the same bubble: `New software updates are available.' -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 Andreas Jaeger <aj@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |tgoettlicher@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c1 Thomas Göttlicher <tgoettlicher@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |pablo@blueoakdb.com --- Comment #1 from Thomas Göttlicher <tgoettlicher@novell.com> 2008-05-30 07:58:39 MDT --- Do you get 'New Software updates are available' again when you click 'Check Now' in the tray icon? Could you please attach the output of 'zypper --non-interactive --xmlout list-updates -t package -t patch'. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c3 --- Comment #3 from Pablo Sanchez <pablo@blueoakdb.com> 2008-05-30 08:21:36 MDT --- Created an attachment (id=219179) --> (https://bugzilla.novell.com/attachment.cgi?id=219179) zypper query -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c2 Pablo Sanchez <pablo@blueoakdb.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|pablo@blueoakdb.com | --- Comment #2 from Pablo Sanchez <pablo@blueoakdb.com> 2008-05-30 08:19:42 MDT --- Hi Thomas, Thank you for your speedy response. Yes, I should have mentioned in the original statement that I do get the same message after clicking `Check Now' however something has changed .... feh! :) I said nothing was pending originally however that's not entirely accurate. I've been holding off on upgrading Firefox as I'm waiting for my extensions to become available. Sorry about that. I just checked, via `yast2' > `Software Management' and I see there are some Amarok packages along with Firefox pending. I went ahead and did the update of the Amarok packages while keeping Firefox: Package > All Packages > Update if newer version available After running the above update, I'm no longer in the `infinite loop'! :) It does seem like something was out of whack and running the update cleared out the system's colon. The interesting thing is there is a Firefox update pending (I can see it in the `Software Management' pane) but the `updater' isn't showing it. When I hover the mouse, I see `No Updates Available' I've configured the updater applet as follows: o Check for updates every: 24 hours o Show recurring ... : 60 minutes o Backend ZYpp Backend And all the following are checked: - Automatically start updater on login - Show available upgrades when backend ... - Show notifications - Always show detailed view - Check for updates only when the ... to charger - Check for updates only ... low load I also forced the update a `Check Now' and still, `updater' doesn't see the pending Firefox package. I'll attach the `zypper' query - basically nothing is displayed which tells me the poor little `updater' is getting a bum rap, it's `zypper' that's not telling it what's up. Cheers! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c4 Thomas Göttlicher <tgoettlicher@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |pablo@blueoakdb.com --- Comment #4 from Thomas Göttlicher <tgoettlicher@novell.com> 2008-05-30 08:32:52 MDT --- I guess it might be a zypper issue if there are patches that aren't shown. Could you provide zypper logs, please? See: http://en.opensuse.org/Zypper#Troubleshooting Thank you. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c5 --- Comment #5 from Pablo Sanchez <pablo@blueoakdb.com> 2008-05-30 08:58:47 MDT --- Created an attachment (id=219187) --> (https://bugzilla.novell.com/attachment.cgi?id=219187) /var/log/zypper.log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c6 Pablo Sanchez <pablo@blueoakdb.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|pablo@blueoakdb.com | --- Comment #6 from Pablo Sanchez <pablo@blueoakdb.com> 2008-05-30 08:59:22 MDT --- Zypper log attached -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User coolo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c7 Stephan Kulow <coolo@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Critical |Blocker Priority|P5 - None |P2 - High Flag| |SHIP_STOPPER+ --- Comment #7 from Stephan Kulow <coolo@novell.com> 2008-05-31 13:31:14 MDT --- setting ship stopper flag till we find out what's behind it. updater bugs tend to make me nervous .) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User tgoettlicher@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c8 Thomas Göttlicher <tgoettlicher@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|tgoettlicher@novell.com |jkupec@novell.com --- Comment #8 from Thomas Göttlicher <tgoettlicher@novell.com> 2008-06-02 03:21:00 MDT --- Jano, could you please have a look at the zypper log and find out why zypper doesn't show the missing updates? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User jkupec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c9 Ján Kupec <jkupec@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |pablo@blueoakdb.com --- Comment #9 from Ján Kupec <jkupec@novell.com> 2008-06-02 07:20:48 MDT --- The logs only suggests there were several attempts to upgrade MozillaFirefox (on 30th and 29th) but it failed due to checksum check error after downloading the rpm. But the fact the attempt was there suggests the available upgrade should be reported by the updater :O) Pablo, does your updater still not show the firefox update? If yes, please run: $ ZYPP_LOGFILE=log zypper --non-interactive --xmlout list-updates -t package -t patch > output and attach the 'log' and the 'output' file here. Thanx! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c10 Pablo Sanchez <pablo@blueoakdb.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|pablo@blueoakdb.com | --- Comment #10 from Pablo Sanchez <pablo@blueoakdb.com> 2008-06-02 10:06:25 MDT --- Hi everyone, I forced `updater' to `checknow' (again) and this time it picked up Firefox I installed it and (found issues with it - separate problem) and downgraded. I forced `updater' to `checknow' again and it seems to be working fine; it picked up the Firefox update. As I can no longer reproduce this problem, I'll close it. I don't like mysteries .. feh! If it happens again, I'll run the `zypper' command as Ján requested. Cheers -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 User pablo@blueoakdb.com added comment https://bugzilla.novell.com/show_bug.cgi?id=395829#c11 Pablo Sanchez <pablo@blueoakdb.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WORKSFORME --- Comment #11 from Pablo Sanchez <pablo@blueoakdb.com> 2008-06-02 10:07:42 MDT --- Can no longer reproduce. Even with no updates to the base code. Hmmm... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=395829 Pablo Sanchez <pablo@blueoakdb.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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