[Bug 206412] New: Cannot sync Palm handheld to Evolution.
https://bugzilla.novell.com/show_bug.cgi?id=206412 Summary: Cannot sync Palm handheld to Evolution. Product: SUSE Linux 10.1 Version: Final Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: ralf.strandell@auriamail.net QAContact: qa@suse.de If I type as root: # pilot-xfer -p /dev/ttyUSB3 -L then 1) /dev/ttyUSB3 (owner root, group uucp, mode 660) is created 2) /dev/pilot is created (mode 777) 3) /dev/pilot is a symlink to /dev/ttyUSB3 4) a list of the Palms contents is listed on the screen, as expected However, If I try to sync Palm to Evolution and press the hotsync button in the cable (or the hotsync button on Palms screen), then 1) ... 3) do happen, but syncing does not. The user belongs to the uucp group... First I thought that this is a permission issue, but then I created an udev rule file, and managed to get the ttyUSB3 to be created with 777 permissions. The device was then world readable/writable and I also turned off AppArmor. --> Still no syncing. I cannot even send/retrieve the hotsync id to/from the device in Gnome. Hence, this must be a bug in Gnome. My Suse Linux 10.1 installation has all recent patches. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206412 jpr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |ralf.strandell@auriamail.net ------- Comment #1 from jpr@novell.com 2006-09-18 08:13 MST ------- Is the gpilotd daemon actually running? If not, add the pilot applet to the panel and configure things. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206412 ------- Comment #2 from ralf.strandell@auriamail.net 2006-09-20 00:07 MST ------- gpilotd is running *during* sync tries. Not before. Not after. (Boot) (Login) dsl-aur-fed2f800-89:~ # date; ls -l /dev/ttyUSB* /dev/pilot; ps -ef | grep pilot Wed Sep 20 08:27:46 EEST 2006 /bin/ls: /dev/ttyUSB*: No such file or directory /bin/ls: /dev/pilot: No such file or directory root 4340 4292 0 08:27 pts/0 00:00:00 grep pilot (Evolution started 08:28) dsl-aur-fed2f800-89:~ # date; ls -l /dev/ttyUSB* /dev/pilot; ps -ef | grep pilot Wed Sep 20 08:29:16 EEST 2006 /bin/ls: /dev/ttyUSB*: No such file or directory /bin/ls: /dev/pilot: No such file or directory root 4396 4292 0 08:29 pts/0 00:00:00 grep pilot (Evolution: Edit>Synchronization options>Pilots tab>Edit) (Connect Palm to USB port) ("Get from Pilot" clicked 08:31. Then: "HotSync" pressed on Palm. Palm tries to establish connection.) dsl-aur-fed2f800-89:~ # date; ls -l /dev/ttyUSB* /dev/pilot; ps -ef | grep pilot Wed Sep 20 08:31:47 EEST 2006 lrwxrwxrwx 1 root root 7 Sep 20 08:31 /dev/pilot -> ttyUSB1 crwxrwxrwx+ 1 root uucp 188, 0 Sep 20 08:31 /dev/ttyUSB0 crwxrwxrwx+ 1 root uucp 188, 1 Sep 20 08:31 /dev/ttyUSB1 ralstra 4398 1 0 08:29 ? 00:00:00 /opt/gnome/bin/gpilotd-control-applet ralstra 4400 1 0 08:29 ? 00:00:00 /opt/gnome/lib/gnome-pilot/gpilotd --oaf-activate-iid=OAFIID:GNOME_Pilot_Daemon --oaf-ior-fd=45 root 4502 4292 0 08:31 pts/0 00:00:00 grep pilot (Time out, 08:33) (New try, "Send to Pilot", 08:35) dsl-aur-fed2f800-89:~ # date; ls -l /dev/ttyUSB* /dev/pilot; ps -ef | grep pilot Wed Sep 20 08:35:22 EEST 2006 lrwxrwxrwx 1 root root 7 Sep 20 08:35 /dev/pilot -> ttyUSB3 crwxrwxrwx+ 1 root uucp 188, 0 Sep 20 08:31 /dev/ttyUSB0 crwxrwxrwx+ 1 root uucp 188, 1 Sep 20 08:32 /dev/ttyUSB1 crwxrwxrwx 1 root uucp 188, 2 Sep 20 08:35 /dev/ttyUSB2 crwxrwxrwx 1 root uucp 188, 3 Sep 20 08:35 /dev/ttyUSB3 ralstra 4398 1 0 08:29 ? 00:00:00 /opt/gnome/bin/gpilotd-control-applet ralstra 4400 1 0 08:29 ? 00:00:00 /opt/gnome/lib/gnome-pilot/gpilotd --oaf-activate-iid=OAFIID:GNOME_Pilot_Daemon --oaf-ior-fd=45 root 4568 4292 0 08:35 pts/0 00:00:00 grep pilot (Time out, 08:36) (New try, "Get from Pilot", 08:38) dsl-aur-fed2f800-89:~ # date; ls -l /dev/ttyUSB* /dev/pilot; ps -ef | grep pilot Wed Sep 20 08:38:36 EEST 2006 lrwxrwxrwx 1 root root 7 Sep 20 08:38 /dev/pilot -> ttyUSB3 crwxrwxrwx+ 1 root uucp 188, 0 Sep 20 08:31 /dev/ttyUSB0 crwxrwxrwx+ 1 root uucp 188, 1 Sep 20 08:32 /dev/ttyUSB1 crwxrwxrwx 1 root uucp 188, 2 Sep 20 08:38 /dev/ttyUSB2 crwxrwxrwx 1 root uucp 188, 3 Sep 20 08:38 /dev/ttyUSB3 ralstra 4398 1 0 08:29 ? 00:00:00 /opt/gnome/bin/gpilotd-control-applet ralstra 4400 1 0 08:29 ? 00:00:00 /opt/gnome/lib/gnome-pilot/gpilotd --oaf-activate-iid=OAFIID:GNOME_Pilot_Daemon --oaf-ior-fd=45 root 4624 4292 0 08:38 pts/0 00:00:00 grep pilot (Time out, 08:39) (More tries... Now /dev/pilot points at ttyUSB2. The device has NOT been moved.) (Note that fuser shows that the gpilotd and many more processes actually use the device) dsl-aur-fed2f800-89:~ # date; ls -l /dev/ttyUSB* /dev/pilot; ps -ef | grep pilot Wed Sep 20 08:53:20 EEST 2006 lrwxrwxrwx 1 root root 7 Sep 20 08:53 /dev/pilot -> ttyUSB2 crwxrwxrwx+ 1 root uucp 188, 0 Sep 20 08:31 /dev/ttyUSB0 crwxrwxrwx+ 1 root uucp 188, 1 Sep 20 08:32 /dev/ttyUSB1 crwxrwxrwx 1 root uucp 188, 2 Sep 20 08:53 /dev/ttyUSB2 crwxrwxrwx 1 root uucp 188, 3 Sep 20 08:53 /dev/ttyUSB3 ralstra 4400 1 0 08:29 ? 00:00:00 /opt/gnome/lib/gnome-pilot/gpilotd --oaf-activate-iid=OAFIID:GNOME_Pilot_Daemon --oaf-ior-fd=45 ralstra 4751 1 1 08:52 ? 00:00:00 /opt/gnome/bin/gpilotd-control-applet root 4786 4292 0 08:53 pts/0 00:00:00 grep pilot dsl-aur-fed2f800-89:~ # fuser -m /dev/ttyUSB2 /dev/ttyUSB2: 1 1045 2706 2709 2714 2724 2750 2924 3127 3207 3469 3510 3511 3530 3661 3675 3690 3720 3768 3772 3809 3869 3923 3924 3951 3952 3953 3954 3955 3956 4000 4003m 4038 4085 4086 4096 4098 4100 4102 4104 4120 4125 4127 4129 4132 4134 4138 4148 4151 4158 4167 4208 4224 4226 4229 4231 4233 4239 4345 4347 4350 4362 4400 4708 4714 4751 dsl-aur-fed2f800-89:~ # LOGFILE /var/log/messages (boot & login...) Sep 20 08:25:39 dsl-aur-fed2f800-89 kernel: eth0: no IPv6 routers present Sep 20 08:25:54 dsl-aur-fed2f800-89 gconfd (ralstra-4090): starting (version 2.12.1), pid 4090 user 'ralstra' Sep 20 08:25:54 dsl-aur-fed2f800-89 gconfd (ralstra-4090): Resolved address "xml:readonly:/etc/opt/gnome/gconf/gconf.xml.mandatory" to a read-only configuration source at position 0 Sep 20 08:25:54 dsl-aur-fed2f800-89 gconfd (ralstra-4090): Resolved address "xml:readwrite:/home/ralstra/.gconf" to a writable configuration source at position 1 Sep 20 08:25:54 dsl-aur-fed2f800-89 gconfd (ralstra-4090): Resolved address "xml:readonly:/etc/opt/gnome/gconf/gconf.xml.defaults" to a read-only configuration source at position 2 Sep 20 08:25:55 dsl-aur-fed2f800-89 gconfd (ralstra-4090): Exiting Sep 20 08:25:57 dsl-aur-fed2f800-89 gconfd (ralstra-4096): starting (version 2.12.1), pid 4096 user 'ralstra' Sep 20 08:25:57 dsl-aur-fed2f800-89 gconfd (ralstra-4096): Resolved address "xml:readonly:/etc/opt/gnome/gconf/gconf.xml.mandatory" to a read-only configuration source at position 0 Sep 20 08:25:57 dsl-aur-fed2f800-89 gconfd (ralstra-4096): Resolved address "xml:readwrite:/home/ralstra/.gconf" to a writable configuration source at position 1 Sep 20 08:25:57 dsl-aur-fed2f800-89 gconfd (ralstra-4096): Resolved address "xml:readonly:/etc/opt/gnome/gconf/gconf.xml.defaults" to a read-only configuration source at position 2 Sep 20 08:26:09 dsl-aur-fed2f800-89 gconfd (ralstra-4096): Resolved address "xml:readwrite:/home/ralstra/.gconf" to a writable configuration source at position 0 Sep 20 08:26:30 dsl-aur-fed2f800-89 zmd: Daemon (WARN): Not starting remote web server Sep 20 08:26:47 dsl-aur-fed2f800-89 su: (to root) ralstra on /dev/pts/0 (Testing starts) Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: new full speed USB device using ohci_hcd and address 5 Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: new device found, idVendor=0830, idProduct=0003 Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: new device strings: Mfr=1, Product=2, SerialNumber=5 Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: Product: Palm Handheld Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: Manufacturer: Palm, Inc. Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: SerialNumber: 00UEPCC2A9M6 Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: configuration #1 chosen from 1 choice Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usbcore: registered new driver usbserial Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: drivers/usb/serial/usb-serial.c: USB Serial support registered for generic Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usbcore: registered new driver usbserial_generic Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: drivers/usb/serial/usb-serial.c: USB Serial Driver core Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: drivers/usb/serial/usb-serial.c: USB Serial support registered for Handspring Visor / Palm OS Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: drivers/usb/serial/usb-serial.c: USB Serial support registered for Sony Clie 3.5 Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: drivers/usb/serial/usb-serial.c: USB Serial support registered for Sony Clie 5.0 Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: visor 2-8:1.0: Handspring Visor / Palm OS converter detected Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: Handspring Visor / Palm OS converter now attached to ttyUSB0 Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usb 2-8: Handspring Visor / Palm OS converter now attached to ttyUSB1 Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: usbcore: registered new driver visor Sep 20 08:31:42 dsl-aur-fed2f800-89 kernel: drivers/usb/serial/visor.c: USB HandSpring Visor / Palm OS driver Sep 20 08:33:16 dsl-aur-fed2f800-89 kernel: usb 2-8: USB disconnect, address 5 Sep 20 08:33:16 dsl-aur-fed2f800-89 kernel: visor 2-8:1.0: device disconnected Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: new full speed USB device using ohci_hcd and address 6 Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: new device found, idVendor=0830, idProduct=0003 Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: new device strings: Mfr=1, Product=2, SerialNumber=5 Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: Product: Palm Handheld Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: Manufacturer: Palm, Inc. Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: SerialNumber: 00UEPCC2A9M6 Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: configuration #1 chosen from 1 choice Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: visor 2-8:1.0: Handspring Visor / Palm OS converter detected Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: Handspring Visor / Palm OS converter now attached to ttyUSB2 Sep 20 08:35:20 dsl-aur-fed2f800-89 kernel: usb 2-8: Handspring Visor / Palm OS converter now attached to ttyUSB3 Sep 20 08:35:45 dsl-aur-fed2f800-89 kernel: beagled[4189]: segfault at 0000000040516c08 rip 00000000004cc88b rsp 0000000040516c10 error 6 Sep 20 08:36:30 dsl-aur-fed2f800-89 kernel: usb 2-8: USB disconnect, address 6 Sep 20 08:36:30 dsl-aur-fed2f800-89 kernel: visor ttyUSB2: Handspring Visor / Palm OS converter now disconnected from ttyUSB2 Sep 20 08:36:30 dsl-aur-fed2f800-89 kernel: visor ttyUSB3: Handspring Visor / Palm OS converter now disconnected from ttyUSB3 Sep 20 08:36:30 dsl-aur-fed2f800-89 kernel: visor 2-8:1.0: device disconnected Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: new full speed USB device using ohci_hcd and address 7 Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: new device found, idVendor=0830, idProduct=0003 Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: new device strings: Mfr=1, Product=2, SerialNumber=5 Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: Product: Palm Handheld Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: Manufacturer: Palm, Inc. Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: SerialNumber: 00UEPCC2A9M6 Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: configuration #1 chosen from 1 choice Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: visor 2-8:1.0: Handspring Visor / Palm OS converter detected Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: Handspring Visor / Palm OS converter now attached to ttyUSB2 Sep 20 08:38:32 dsl-aur-fed2f800-89 kernel: usb 2-8: Handspring Visor / Palm OS converter now attached to ttyUSB3 Sep 20 08:39:43 dsl-aur-fed2f800-89 kernel: usb 2-8: USB disconnect, address 7 Sep 20 08:39:43 dsl-aur-fed2f800-89 kernel: visor ttyUSB2: Handspring Visor / Palm OS converter now disconnected from ttyUSB2 Sep 20 08:39:43 dsl-aur-fed2f800-89 kernel: visor ttyUSB3: Handspring Visor / Palm OS converter now disconnected from ttyUSB3 Sep 20 08:39:43 dsl-aur-fed2f800-89 kernel: visor 2-8:1.0: device disconnected -------------------------------------------- (A later try. Ran fuser -m too) Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: new full speed USB device using ohci_hcd and address 9 Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: new device found, idVendor=0830, idProduct=0003 Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: new device strings: Mfr=1, Product=2, SerialNumber=5 Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: Product: Palm Handheld Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: Manufacturer: Palm, Inc. Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: SerialNumber: 00UEPCC2A9M6 Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: configuration #1 chosen from 1 choice Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: visor 2-8:1.0: Handspring Visor / Palm OS converter detected Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: Handspring Visor / Palm OS converter now attached to ttyUSB2 Sep 20 08:53:06 dsl-aur-fed2f800-89 kernel: usb 2-8: Handspring Visor / Palm OS converter now attached to ttyUSB3 Sep 20 08:54:17 dsl-aur-fed2f800-89 kernel: usb 2-8: USB disconnect, address 9 Sep 20 08:54:17 dsl-aur-fed2f800-89 kernel: visor ttyUSB2: Handspring Visor / Palm OS converter now disconnected from ttyUSB2 Sep 20 08:54:17 dsl-aur-fed2f800-89 kernel: visor ttyUSB3: Handspring Visor / Palm OS converter now disconnected from ttyUSB3 Sep 20 08:54:17 dsl-aur-fed2f800-89 kernel: visor 2-8:1.0: device disconnected Sep 20 08:56:03 dsl-aur-fed2f800-89 gconfd (root-4801): starting (version 2.12.1), pid 4801 user 'root' Sep 20 08:56:03 dsl-aur-fed2f800-89 gconfd (root-4801): Resolved address "xml:readonly:/etc/opt/gnome/gconf/gconf.xml.mandatory" to a read-only configuration source at position 0 Sep 20 08:56:03 dsl-aur-fed2f800-89 gconfd (root-4801): Resolved address "xml:readwrite:/root/.gconf" to a writable configuration source at position 1 Sep 20 08:56:03 dsl-aur-fed2f800-89 gconfd (root-4801): Resolved address "xml:readonly:/etc/opt/gnome/gconf/gconf.xml.defaults" to a read-only configuration source at position 2 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206412 mcdavey@mrao.cam.ac.uk changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mcdavey@mrao.cam.ac.uk ------- Comment #3 from mcdavey@mrao.cam.ac.uk 2006-10-02 15:46 MST ------- A couple of pointers... What are all those processes supposedly interested in ttyUSB2?? That looks strange. In the pilot applet, did you enter '/dev/ttyUSB2' or '/dev/ttyUSB3' as the device to connect to? If you left it as '/dev/pilot' or '/dev/ttyUSB{0,1}' then it looks like gnome-pilot was looking in the wrong place. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206412 jpr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|ralf.strandell@auriamail.net| Resolution| |INVALID ------- Comment #4 from jpr@novell.com 2006-10-16 12:59 MST ------- No response in more than 2 weeks, please reopen if you are able to provide the requested information. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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