[Bug 1120317] New: graphic card fails after zypper update, amdgpu firmware not loaded
http://bugzilla.opensuse.org/show_bug.cgi?id=1120317 Bug ID: 1120317 Summary: graphic card fails after zypper update, amdgpu firmware not loaded Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.0 Hardware: x86-64 OS: All Status: NEW Severity: Normal Priority: P5 - None Component: X11 3rd Party Driver Assignee: xorg-maintainer-bugs@forge.provo.novell.com Reporter: mueller.theodor@t-online.de QA Contact: sndirsch@suse.com Found By: --- Blocker: --- Created attachment 793369 --> http://bugzilla.opensuse.org/attachment.cgi?id=793369&action=edit files updated during last "zypper up" after zypper update the amd graphic card fails. not working in text or gui mode. in the /var/log/zypp/history the following message apears # dracut: Possible missing firmware "amdgpu/polaris11_mc.bin" for kernel module "amdgpu.ko" the firmware file is located on: /lib/firmware/4.12.14-lp150.12.25-default/amdgpu/polaris11_mc.bin /lib/firmware/4.12.14-lp150.12.28-default/amdgpu/polaris11_mc.bin in the /var/log/messages the following messages point to the problem: kernel: [ 2.202002] amdgpu 0000:01:00.0: Direct firmware load for amdgpu/polaris11_mc.bin failed with error -2 the garphic card is found by the system as: lspci -nnk | grep VGA -A3 01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Baffin [Radeon RX 560] [1002:67ff] (rev cf) Subsystem: ASUSTeK Computer Inc. Device [1043:0531] Kernel modules: amdgpu files update during last zypper up are uploaded as attachment -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1120317 http://bugzilla.opensuse.org/show_bug.cgi?id=1120317#c1 Stefan Dirsch <sndirsch@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |IN_PROGRESS CC| |mueller.theodor@t-online.de Flags| |needinfo?(mueller.theodor@t | |-online.de) --- Comment #1 from Stefan Dirsch <sndirsch@suse.com> --- That's a bug in one of AMD's 3rd party driver packages overwriting the directory where initrd searches for the firmware files. Check dracut config files. Mabye your gfx card is no longer supported by this 3rd party driver. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1120317 http://bugzilla.opensuse.org/show_bug.cgi?id=1120317#c2 --- Comment #2 from Theodor Müller <mueller.theodor@t-online.de> --- a new kernel update point me to the problem in /var/log/zypp/history i found # Creating initrd: /boot/initrd-4.12.14-lp150.12.45-default # dracut: Executing: /usr/bin/dracut --logfile /var/log/YaST2/mkinitrd.log --force /boot/initrd-4.12.14-lp150.12.45-default 4.12.14-lp150.12.45-default # dracut: *** Including module: bash *** # dracut: *** Including module: systemd *** # dracut: *** Including module: warpclock *** # dracut: *** Including module: systemd-initrd *** # dracut: *** Including module: i18n *** # dracut: Could not find FONT_MAP none! # dracut: *** Including module: drm *** # dracut: Possible missing firmware "amdgpu/polaris12_k_mc.bin" for kernel module "amdgpu.ko" # dracut: Possible missing firmware "amdgpu/polaris10_k_mc.bin" for kernel module "amdgpu.ko" # dracut: Possible missing firmware "amdgpu/polaris11_k_mc.bin" for kernel module "amdgpu.ko" the amd amdgtpu-pro-18.50 driver installation script installed the firmware files in the directory /usr/source/amdgpu-18.50.708487/amdgpu/ during zypper kernel update the firmware files are read from /lib/firmware/amdgpu/ manual copy the firmware files from /usr/source/.... to /lib/firmware/amdgpu and running /usr/bin/dracut --logfile /var/log/YaST2/mkinitrd.log --force /boot/initrd-4.12.14-lp150.12.28-default 4.12.14-lp150.12.28-default fixed the problerm please close the record -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1120317 http://bugzilla.opensuse.org/show_bug.cgi?id=1120317#c3 Stefan Dirsch <sndirsch@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|IN_PROGRESS |RESOLVED Resolution|--- |UPSTREAM --- Comment #3 from Stefan Dirsch <sndirsch@suse.com> --- Indeed this sounds like a bug in amdgpu-pro driver and should be reported to AMD. You can use gpudriverdevsupport@amd.com as email for this. Thanks! Closing... -- You are receiving this mail because: You are on the CC list for the bug.
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