[Bug 361078] New: USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

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bugzilla_noreply＠novell.com

12 Feb 2008 12 Feb '08

13:22

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c349065 Summary: USB devices not detected on plugin and dvd/cds not detected when inserted in drive. Product: openSUSE 10.3 Version: Final Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: zadeck@naturalbridge.com QAContact: qa@suse.de CC: oneukum@novell.com Found By: Customer +++ This bug was initially created as a clone of Bug #349065 +++ at the suggestion on Oliver Neukum. This bug only happens on my two amd-64 4400 based systems which have nvidia chipsets. I have 6 opensuse 10.3 systems. This bug does not happen on my thinkpad t42 (intel x86-32), my thinkpad t60 (intel x86-64) or my shuttle x86-32 (and I did not try my 4-way power5+). All of these systems are kept up to date with the latest bug fixes. This problem only started after doing one of the two kernel updates that have been put out for 10.3 in the last couple of weeks. Before that, the systems worked fine. I do not mount my camera frequently enough to narrow it further than that. I have done the suggestion in https://bugzilla.novell.com/show_bug.cgi?id=349065#c19 by oliver neukum and it fixes my problem. But i have provided no other information in terms of logs. I am a gcc developer, not a kernel hacker, so be detailed if you want me to try something. I do not mind running tests on one of the effected 4400s because it is a dataless computation server. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12 Feb 12 Feb

15:34

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:36

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c1 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |zadeck@naturalbridge.com --- Comment #1 from Oliver Neukum 2008-02-12 08:36:47 MST --- Which kernel updates? Please recompile your kernel with CONFIG_USB_DEBUG and provide dmesg. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:09

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c2 --- Comment #2 from kenneth zadeck 2008-02-12 10:09:32 MST --- I do have the kernel sources on my machine. Is there a page you can point me to to tell me how to recompile the kernel and install it? I am not a kernel hacker. the last kernel updates I applied were 2008-01-21 17:28:21 <1> rohan(3873) [zypp] Fetcher.cc(start):206 Checking job [/var/cache/zypp/raw/openSUSE-10.3-UpdatesT1YSlP/repodata/patch-kernel-4503.xml] (1 checkers ) 2008-01-21 17:28:31 <1> rohan(3873) [zypp] Fetcher.cc(start):206 Checking job [/var/cache/zypp/raw/openSUSE-10.3-UpdatesT1YSlP/repodata/patch-kernel-4641.xml] (1 checkers ) 2008-01-21 17:28:42 <1> rohan(3873) [zypp] Fetcher.cc(start):206 Checking job [/var/cache/zypp/raw/openSUSE-10.3-UpdatesT1YSlP/repodata/patch-kernel-4749.xml] (1 checkers ) 2008-02-11 09:15:02 <1> rohan(3928) [zypp] Fetcher.cc(start):206 Checking job [/var/cache/zypp/raw/openSUSE-10.3-UpdatesmAKqMl/repodata/patch-kernel-4503.xml] (1 checkers ) 2008-02-11 09:15:09 <1> rohan(3928) [zypp] Fetcher.cc(start):206 Checking job [/var/cache/zypp/raw/openSUSE-10.3-UpdatesmAKqMl/repodata/patch-kernel-4641.xml] (1 checkers ) 2008-02-11 09:15:16 <1> rohan(3928) [zypp] Fetcher.cc(start):206 Checking job [/var/cache/zypp/raw/openSUSE-10.3-UpdatesmAKqMl/repodata/patch-kernel-4749.xml] (1 checkers ) 2008-02-11 09:15:26 <1> rohan(3928) [zypp] Fetcher.cc(start):206 Checking job [/var/cache/zypp/raw/openSUSE-10.3-UpdatesmAKqMl/repodata/patch-kernel-4943.xml] (1 checkers ) 2008-02-11 09:15:28 <1> rohan(3928) [zypp] Fetcher.cc(start):206 Checking job [/var/cache/zypp/raw/openSUSE-10.3-UpdatesmAKqMl/repodata/patch-kernel-4970.xml] (1 checkers ) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:48

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c3 kenneth zadeck changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|zadeck@naturalbridge.com | --- Comment #3 from kenneth zadeck 2008-02-12 15:48:09 MST --- Created an attachment (id=194559) --> (https://bugzilla.novell.com/attachment.cgi?id=194559) dmesg output from plugging in my usb card. This is the first kernel i have built since doing a berlkey unix kernel for the vax 11-780 in 1982. this is not something that gcc developers normally do, but richard gunther pointed me to the right places. I hope it helps. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13 Feb 13 Feb

08:15

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c4 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |zadeck@naturalbridge.com --- Comment #4 from Oliver Neukum 2008-02-13 01:15:43 MST --- Well, well done. The normal log is blank with regards to hotplug events. Judging by the logs, you simply never plugged in the camera. However you did not set CONFIG_USB_DEBUG. You can edit .config and set it. Please ecompile and retest with debugging. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:16

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #194559|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:01

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c5 --- Comment #5 from kenneth zadeck 2008-02-13 06:01:44 MST --- Created an attachment (id=194655) --> (https://bugzilla.novell.com/attachment.cgi?id=194655) config file i used to build the kernel -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:46

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c6 --- Comment #6 from kenneth zadeck 2008-02-13 15:46:50 MST --- so my problem appears to be that the step: (5) Install the module(s) by typing ``make -C /usr/src/linux M=$(pwd) modules_install''. in /usr/src/linux/README.SUSE does not actually copy anything into /lib/modules. rohan:/usr/src/linux # make -C /usr/src/linux M=$(pwd) make: Entering directory `/usr/src/linux-2.6.22.17-0.1' Building modules, stage 2. MODPOST 0 modules make: Leaving directory `/usr/src/linux-2.6.22.17-0.1' rohan:/usr/src/linux # make -C /usr/src/linux M=$(pwd) modules_install make: Entering directory `/usr/src/linux-2.6.22.17-0.1' DEPMOD 2.6.22.17-0.1-default make: Leaving directory `/usr/src/linux-2.6.22.17-0.1' I assume that this is why there is no logging. rohan:/lib/modules/2.6.22.17-0.1-default/kernel/drivers/usb/storage # ls -l total 148 -rw-r--r-- 1 root root 146160 2008-02-11 07:24 usb-storage.ko rohan:/usr/src/linux/drivers/usb/storage # ls -l usb-storage.* -rw-r--r-- 1 root root 146536 2008-02-12 16:55 usb-storage.ko -rw-r--r-- 1 root root 17216 2008-02-12 16:53 usb-storage.mod.c -rw-r--r-- 1 root root 45456 2008-02-12 16:55 usb-storage.mod.o -rw-r--r-- 1 root root 102087 2008-02-12 16:46 usb-storage.o what am i missing? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20 Mar 20 Mar

08:56

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c7 --- Comment #7 from Oliver Neukum 2008-03-20 02:56:32 MST --- The new module you need is usbcore.ko. "make modules_install" usually does the job. But make did build new modules, didn't it? In the worst case can you copy the modules under usb by hand? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:23

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c8 --- Comment #8 from kenneth zadeck 2008-03-20 12:23:41 MST --- I was able to get the kernel rebuilt and the modules installed by just starting from scratch on the procedures. What i discovered was that the problem seems to be at a higher level than the usb driver: most likely with the configuration of the kde daemon that pops up on your screen after you add a new device or put in a cd. Somewhere around the time of the kernel updates something changed. The problem is that i do not know the real name of this program nor how to configure it. The thing is that if i plugged in my camera, the daemon would pop up and tell me that the camera just plugged in. But when i took the memory card and inserted it in the usb based card reader, nothing happened. (The reader is one of these permanently attached internal usb readers). In order to assure that it was not the usb reader that was at fault, i wiped the machine and put win2k and reinstalled the linux. Not only does the usb card reader work now on win2k, but with a "clean start" on the installation, the kde daemon now works when i plug a card into the reader. it would be nice to know how to configure this kde daemon. I still have my main server which this still does not recognize the usb card reader (i believe in the same way), nor the cd/dvd drive and i would like to resolve it without resorting to reinstalling linux But I seriously doubt that this is a kernel/device driver level issue. Kenny -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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25 Mar 25 Mar

08:33

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c9 --- Comment #9 from Oliver Neukum 2008-03-25 02:33:25 MST --- The window that appears if you plug in a device is caused by a kernel event going through udev and reported via dbus to the GUI. For card insertion to be detected haldaemon has to poll the device. Can you confirm haldaemon is running? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:09

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c10 --- Comment #10 from kenneth zadeck 2008-03-25 06:09:55 MST --- moria:~(3) ps aux | grep hal root 3089 0.0 0.0 28076 360 ? S Mar06 0:35 hald-addon-input: Listening on /dev/input/event1 /dev/input/event2 /dev/input/event3 /dev/input/event4 101 3106 0.0 0.0 24892 296 ? S Mar06 0:00 hald-addon-acpi: listening on acpid socket /var/run/acpid.socket root 3149 0.0 0.0 28072 448 ? S Mar06 0:00 hald-addon-storage: no polling because /dev/sde is locked via HAL root 3161 0.0 0.0 28076 448 ? S Mar06 0:00 hald-addon-storage: no polling because /dev/sdf is locked via HAL root 3167 0.0 0.0 28072 448 ? S Mar06 0:00 hald-addon-storage: no polling because /dev/sdg is locked via HAL root 3169 0.0 0.0 28076 448 ? S Mar06 0:00 hald-addon-storage: no polling because /dev/sdh is locked via HAL root 3175 0.0 0.0 28072 448 ? S Mar06 0:00 hald-addon-storage: no polling because /dev/sr0 is locked via HAL zadeck 19516 0.0 0.0 5124 808 pts/3 R+ 08:08 0:00 grep hal -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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28 Mar 28 Mar

22:16

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel-maintainers@forge.provo.novell.com |oneukum@novell.com Status|NEEDINFO |NEW Info Provider|zadeck@naturalbridge.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:17

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |dkukawka@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22:24

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c14 --- Comment #14 from kenneth zadeck 2008-03-28 16:24:43 MST --- Since you have changed the status of the bug to NEEDINFO, could you please explain to me exactly what information you need and how i am to get it? I do not know how to determine if the halaemon is running except by looking at ps which i have supplied. Kenny -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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31 Mar 31 Mar

07:49

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c15 --- Comment #15 from Oliver Neukum 2008-03-31 01:49:06 MST --- Sorry, it is running but locked as seen from your ps output. I need a way to find out what causes this locking. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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07:50

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c16 --- Comment #16 from Oliver Neukum 2008-03-31 01:50:16 MST --- Danny, is there a way to query HAL about the ownership of locks? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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25 Apr 25 Apr

14:59

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User cthiel@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c17 Christoph Thiel changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cthiel@novell.com --- Comment #17 from Christoph Thiel 2008-04-25 08:59:01 MST --- Danny, *ping* :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21 Jul 21 Jul

06:33

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Normal |Major Priority|P5 - None |P4 - Low -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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27 Jul 27 Jul

13:21

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c20 Danny Kukawka changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|dkukawka@novell.com | --- Comment #20 from Danny Kukawka 2008-07-27 07:21:21 MDT --- (In reply to comment #16 from Oliver Neukum)

...

is there a way to query HAL about the ownership of locks?

Not that I know. AFAICS neither libhal nor the dbus interface provide any way to get these info. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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14:20

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User zadeck@naturalbridge.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c21 --- Comment #21 from kenneth zadeck 2008-07-27 08:20:38 MDT --- At this point I have moved on to opensuse 11.0. I reinstalled when I moved to 11.0 and this caused the problem to disappear. So I have no way to test a fix. If the problem shows up later (the last time it showed up was after putting on a new kernel) I will reopen the bug or start a new one. But I have now applied two new kernels to the machines that were effected before with no problems. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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28 Jul 28 Jul

07:50

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c22 Oliver Neukum changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX --- Comment #22 from Oliver Neukum 2008-07-28 01:50:34 MDT --- Testing opportunity has gone away. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11 Aug 11 Aug

15:54

New subject: [Bug 361078] USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

https://bugzilla.novell.com/show_bug.cgi?id=361078 User dkukawka@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=361078#c23 --- Comment #23 from Danny Kukawka 2008-08-11 09:54:45 MDT --- @Oliver: sorry for the lag. I checked the source, you can search in the lshal output for the affected device. Then search in the device properties for info.locked* . The keys should contain the lock reason and also the dbus name of the lock owner. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 361078] New: USB devices not detected on plugin and dvd/ cds not detected when inserted in drive.

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