[Bug 692795] New: Internal comments that get externalized are not visible in FATE web client
https://bugzilla.novell.com/show_bug.cgi?id=692795 https://bugzilla.novell.com/show_bug.cgi?id=692795#c0 Summary: Internal comments that get externalized are not visible in FATE web client Classification: openSUSE Product: openSUSE.org Version: unspecified Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: openFATE AssignedTo: tschmidt@novell.com ReportedBy: tstaudt@de.ibm.com QAContact: freitag@novell.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.13) Gecko/20101206 Red Hat/3.6-2.el5 (CK-IBM) (CK-IBM) Firefox/3.6.13 In FATE 311743, comment #16 was internal and has then been externalized. I received an email notification with this comment on May 6th. When I use the web client, I cannot see this comment. This could be a problem if people are checking the status via the web client and are not necessarily checking all verification emails. If the comment didn't include a question I was going to answer, I might not have revisited the FATE entry and might have overlooked it. Reproducible: Always Steps to Reproduce: 1. Open FATE 311743 with the internal client 2. Open FATE 311743 with the external web client 3. Comment #16 should be marked external in 1. but is not visible in 2. nevertheless Actual Results: Comment #16 not visible in web client Expected Results: Comment #16 visible in web client -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=692795 https://bugzilla.novell.com/show_bug.cgi?id=692795#c1 --- Comment #1 from Thomas Schmidt <tschmidt@novell.com> 2011-05-10 11:39:25 CEST --- Comment #16 is a reply to a private comment. So it's not shown in the threaded view of the webclient. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=692795 https://bugzilla.novell.com/show_bug.cgi?id=692795#c2 --- Comment #2 from Thomas Staudt <tstaudt@de.ibm.com> 2011-05-10 10:46:33 UTC --- (In reply to comment #1)
Comment #16 is a reply to a private comment. So it's not shown in the threaded view of the webclient.
OK, if it's "works as designed", please reject the bug. Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=692795 https://bugzilla.novell.com/show_bug.cgi?id=692795#c3 Thomas Schmidt <tschmidt@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #3 from Thomas Schmidt <tschmidt@novell.com> 2011-05-10 12:51:53 CEST --- reject -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=692795 https://bugzilla.novell.com/show_bug.cgi?id=692795#c4 Thomas Staudt <tstaudt@de.ibm.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #4 from Thomas Staudt <tstaudt@de.ibm.com> 2011-05-10 10:56:11 UTC --- Thanks again for the quick response - closing bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=692795 Thomas Schmidt <tschmidt@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|tschmidt@suse.com |jplack@suse.com -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=692795 --- Comment #10 from Thomas Staudt <tstaudt@de.ibm.com> --- I had almost forgotten this bug. Good thing I searched for it, because I was just about to open the same one again ;-) Just as confirmation, this is still happening. Example: FATE 317696 Rebase libpfm4 >= 4.5 I received email updates for + #16: Tony Jones <tonyj@suse.com> (2015-02-05 17:37:50) (reply to #15) ... + #17: Tony Jones <tonyj@suse.com> (2015-02-05 17:39:19) (reply to #16) ... But can't see them via the web interface. I had settled for "works as designed" a few years ago, but since you reopened it yourself: This is annoying. It's not really a problem for IBM, since I am documenting all comments from FATE in the IBM bugzilla, but if other partners of SUSE are working directly on and only with FATE, they might miss essential information. -- You are receiving this mail because: You are on the CC list for the bug.
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