[Bug 498334] New: Touchpad Unresponsive During Installation on Some Acer Laptops
http://bugzilla.novell.com/show_bug.cgi?id=498334 Summary: Touchpad Unresponsive During Installation on Some Acer Laptops Classification: openSUSE Product: openSUSE 11.2 Version: Milestone 1 Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: benvanderjagt@yahoo.com QAContact: jsrain@novell.com Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.8) Gecko/2009032600 SUSE/3.0.8-1.3 Firefox/3.0.8 During installation of openSUSE 11.2 Milestone 1 x86_64 on Acer Aspire 3680 or Acer Aspire 4330 (and therefore presumably many other laptops) the touchpad is unresponsive. Installation continues fine using the keyboard, and after installation has completed the touchpad works fine. Reproducible: Always Steps to Reproduce: 1.Start openSUSE 11.2 Milestone 1 x86_64 installation DVD on Acer Aspire 3680 or Acer Aspire 4330. 2. 3. Same laptops usually find more than one detected pointing device in openSUSE 11.1, and pointer motion is slightly erratic until the extra pointing devices are removed in SaX2. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User greg.riedesel@wwu.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c1 Greg Riedesel <greg.riedesel@wwu.edu> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |greg.riedesel@wwu.edu --- Comment #1 from Greg Riedesel <greg.riedesel@wwu.edu> 2009-04-28 23:16:51 MDT --- *** Bug 499095 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=499095 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User greg.riedesel@wwu.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c2 --- Comment #2 from Greg Riedesel <greg.riedesel@wwu.edu> 2009-04-28 23:19:01 MDT --- This seems to be the same issue, but on a different laptop (Compaq Presario 2110US): http://lists.opensuse.org/opensuse-factory/2009-04/msg00241.html The Dell E1505 also uses a Synaptics touchpad. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User benvanderjagt@yahoo.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c3 --- Comment #3 from Benjamin Vander Jagt <benvanderjagt@yahoo.com> 2009-04-28 23:32:38 MDT --- Hmm, I would like to change one thing I said. "after installation has completed the touchpad works fine." I've had a few input-less boots, on Aspire 4330's and 3680's, and it -seems- to happen a lot more often if I play with screen brightness during the startup process. I don't know if this is helpful information, but I felt that at least I should amend my statement to say that the touchpad almost always works fine after installation. (When the inputs are not recognized, only the power button receives a response. Also, when the inputs are working, they don't stop working until the system is shut down.) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User dark.orion@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c4 David Montero Isusi <dark.orion@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dark.orion@gmail.com --- Comment #4 from David Montero Isusi <dark.orion@gmail.com> 2009-04-28 23:59:44 MDT --- it just doesnt work during installation... i had the same problem with a Packard Bell laptop, with synaptics touchpad. as others, touchpad works fine after installation. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 Zheng Chen <zchen@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |zchen@novell.com AssignedTo|bnc-team-screening@forge.pr |nld10-bugs-qa@forge.provo.n |ovo.novell.com |ovell.com -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User greg.riedesel@wwu.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c5 --- Comment #5 from Greg Riedesel <greg.riedesel@wwu.edu> 2009-04-29 09:22:46 MDT --- Attachment 288753 has the boot.msg file from my Dell E1505 (32-bit). In it, it is clear that the touchpad is being detected at least: <6>Synaptics Touchpad, model: 1, fw: 6.2, id: 0x180b1, caps: 0xa04713/0x200000 <6>input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input6 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User greg.riedesel@wwu.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c6 Greg Riedesel <greg.riedesel@wwu.edu> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ian.moroney@carecomputers.c | |o.uk --- Comment #6 from Greg Riedesel <greg.riedesel@wwu.edu> 2009-05-01 10:23:14 MDT --- *** Bug 500046 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=500046 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User greg.riedesel@wwu.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c7 --- Comment #7 from Greg Riedesel <greg.riedesel@wwu.edu> 2009-05-02 15:42:41 MDT --- In my case, the mouse is unresponsive for the first half of the install. After it reboots after the package expansion in order to do network setup, the mouse works during that part of the install. I took a look at the xorg.conf file while the mouse was unresponsive and couldn't see any obvious faults or typos. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User vendion@charter.net added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c8 Adam Jimerson <vendion@charter.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |vendion@charter.net --- Comment #8 from Adam Jimerson <vendion@charter.net> 2009-05-15 22:15:36 MDT --- Reproducible on a Acer Aspire 5100, still in the install phase so I don't know how it will react afterwards but plugging in a usb mouse works in the meantime. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User geo@ulduzsoft.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c9 George Yunaev <geo@ulduzsoft.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |geo@ulduzsoft.com --- Comment #9 from George Yunaev <geo@ulduzsoft.com> 2009-06-05 18:30:46 MDT --- Same effect on Gateway 200ARC (Synaptic Touchpad) - not responsive during installation, but after the installation works fine. Also, an USB mouse connected during the installation worked fine. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User nickhester@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c10 Nicholas Hester <nickhester@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nickhester@gmail.com --- Comment #10 from Nicholas Hester <nickhester@gmail.com> 2009-06-06 09:53:54 MDT --- Also on Gateway 7422GX laptop on Milestone 2 Synaptics Touchpad installed. Model: 1, fw: 5.9, id: 0x236eb3, caps: 0x904713/0x10008 input: SynPS/2 Synaptics Touchpad as /devices/platform/i8042/serio1/input/input6 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User nickhester@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c11 --- Comment #11 from Nicholas Hester <nickhester@gmail.com> 2009-06-06 18:14:06 MDT --- Also on my Toshiba notebook purchased in March 2009. Model:1, fw: 7.0, id: 0x1e0b1, caps: 0xd04711/0xa00000 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User gm1mqe@aol.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c12 andy norrie <gm1mqe@aol.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gm1mqe@aol.com --- Comment #12 from andy norrie <gm1mqe@aol.com> 2009-06-09 21:20:25 MDT --- Same problem with Asus laptops X51RL and A5TC -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User sprockkets@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c13 Joseph Mancuso <sprockkets@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sprockkets@gmail.com --- Comment #13 from Joseph Mancuso <sprockkets@gmail.com> 2009-06-19 17:42:42 MDT --- Same issue with a Synaptics touchpad on a Dell 700m, follows just like above. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User gutaper@pisem.net added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c14 Roman Lyubushkin <gutaper@pisem.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gutaper@pisem.net --- Comment #14 from Roman Lyubushkin <gutaper@pisem.net> 2009-07-05 10:42:59 MDT --- I've the same trouble on Acer Extensa 5630G (synaptic touchpad, openSUSE 11.2 Milestone 3 x86). -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User greg.riedesel@wwu.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c15 Greg Riedesel <greg.riedesel@wwu.edu> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|Milestone 1 |Milestone 3 --- Comment #15 from Greg Riedesel <greg.riedesel@wwu.edu> 2009-07-09 20:44:22 MDT --- Still a problem on Milestone 3. Same hardware as in Comment 5 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User greg.riedesel@wwu.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c16 Greg Riedesel <greg.riedesel@wwu.edu> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |marcus@grenangen.se --- Comment #16 from Greg Riedesel <greg.riedesel@wwu.edu> 2009-07-09 21:35:37 MDT --- *** Bug 517148 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=517148 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User bluedzins@wp.pl added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c17 Maciej Pilichowski <bluedzins@wp.pl> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bluedzins@wp.pl --- Comment #17 from Maciej Pilichowski <bluedzins@wp.pl> 2009-07-18 02:17:08 MDT --- Milestone 3, MSI Wind U100. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User smartinds@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c18 Segundo Luis Martín Díaz Sotomayor <smartinds@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |smartinds@gmail.com --- Comment #18 from Segundo Luis Martín Díaz Sotomayor <smartinds@gmail.com> 2009-07-25 22:37:59 MDT --- Is the same issue, but on a different laptop (HP Pavillion dv6420la). The touchpad works when the instalation is complete. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User marcus@grenangen.se added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c19 --- Comment #19 from Marcus Grenängen <marcus@grenangen.se> 2009-07-27 00:36:04 MDT --- This problem is still present in Milestone 4 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 Marcus Grenängen <marcus@grenangen.se> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|Milestone 3 |Milestone 4 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User greg.riedesel@wwu.edu added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c20 --- Comment #20 from Greg Riedesel <greg.riedesel@wwu.edu> 2009-08-21 23:32:11 MDT --- As of Milestone 6, this problem is resolved for me. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=498334 User geo@ulduzsoft.com added comment http://bugzilla.novell.com/show_bug.cgi?id=498334#c21 George Yunaev <geo@ulduzsoft.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #21 from George Yunaev <geo@ulduzsoft.com> 2009-09-13 16:47:58 MDT --- Seems to be fixed in Milestone 7. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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