[Bug 471280] New: OpenOffice 3.0.1 don't start
https://bugzilla.novell.com/show_bug.cgi?id=471280 Summary: OpenOffice 3.0.1 don't start Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: x86-64 OS/Version: openSUSE 11.1 Status: NEW Severity: Critical Priority: P5 - None Component: OpenOffice.org AssignedTo: bnc-team-ooo@forge.provo.novell.com ReportedBy: weigelt.bernd@web.de QAContact: kyu@novell.com Found By: --- User-Agent: Mozilla/5.0 (compatible; Konqueror/4.2; Linux) KHTML/4.2.0 (like Gecko) SUSE I have made an update to 00 3.0.1 today. OpenOffice show only 'Die Anwendung kann nicht gestartet werden' There is _no_ message by start at console, but i take strace -o oo.txt ooffice to follow the startproc Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 Bernd Weigelt <weigelt.bernd@web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User weigelt.bernd@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c1 --- Comment #1 from Bernd Weigelt <weigelt.bernd@web.de> 2009-01-31 02:23:55 MST --- Same procedure on a second computer, also x86-64 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User weigelt.bernd@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c2 --- Comment #2 from Bernd Weigelt <weigelt.bernd@web.de> 2009-01-31 02:47:53 MST --- Downgraded both to openoffice from DVD, same problem now, a OO without the update start normally. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User joe_morris@ntm.org added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c3 Joe Morris <joe_morris@ntm.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |joe_morris@ntm.org --- Comment #3 from Joe Morris <joe_morris@ntm.org> 2009-01-31 03:17:31 MST --- The 3.0.1 packages from 11.1 STABLE do not work. I installed the x86_64 packages, but none would start up. Looking at versions showed some 3.0.0.9 packages still installed, which when uninstalled it complained about the localization and not being able to determine language (not good for US English). Reinstalling from the DVD restored it without any problem. It appears to me to be a localization issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User weigelt.bernd@web.de added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c4 --- Comment #4 from Bernd Weigelt <weigelt.bernd@web.de> 2009-01-31 07:22:33 MST --- I have found a solution for myself: There a lot of dependencies to OO-packages, they are not cleanly resolved. I have to remove manually OpenOffice_org-libs-extern-3.0.0.9-1.13 OpenOffice_org-components-3.0.0.9-2.1 OpenOffice_org-libs-core-3.0.0.9-1.10 OpenOffice_org-libs-gui-3.0.0.9-1.11 OpenOffice_org-ure-3.0.0.9-2.6 Maybe there are others, but now OO starts again -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User joe_morris@ntm.org added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c5 --- Comment #5 from Joe Morris <joe_morris@ntm.org> 2009-01-31 09:24:44 MST --- ell, I am still having problems. I do not see the problem. I had uninstalled all the 3.0.0.9 packages and updated the others. BTW, I believe the ure and the libs-extern also has files that collide with the main OpenOffice_org package, so I uninstalled them again and reinstalled OpenOffice_org. Here is my latest. joe@jmorris:~> rpm -qa | grep OpenOffice OpenOffice_org-thesaurus-en-20060111-5.1 OpenOffice_org-l10n-en-US-3.0.1.2-3.1 OpenOffice_org-templates-labels-a4-1.0-5.1 OpenOffice_org-calc-3.0.1.2-2.1 OpenOffice_org-Quickstarter-1.0-712.1 OpenOffice_org-openclipart-3-2.4 OpenOffice_org-math-3.0.1.2-2.1 OpenOffice_org-templates-en-3.0-2.1 OpenOffice_org-base-3.0.1.2-2.1 OpenOffice_org-mailmerge-3.0.1.2-2.1 OpenOffice_org-writer-3.0.1.2-2.1 OpenOffice_org-draw-3.0.1.2-2.1 OpenOffice_org-kde-3.0.1.2-2.1 OpenOffice_org-help-en-US-3.0.1.2-3.1 OpenOffice_org-templates-presentation-layouts-3.0-2.1 OpenOffice_org-filters-3.0.1.2-2.1 OpenOffice_org-converter-3.0-1.24 OpenOffice_org-pyuno-3.0.1.2-2.1 OpenOffice_org-impress-3.0.1.2-2.1 OpenOffice_org-branding-openSUSE-3.0-24.16 OpenOffice_org-templates-labels-letter-1.0-5.1 OpenOffice_org-hyphen-20080929-38.1 OpenOffice_org-icon-themes-3.0.1.2-3.1 OpenOffice_org-3.0.1.2-2.1 joe@jmorris:~> rpm -V OpenOffice_org-thesaurus-en joe@jmorris:~> rpm -V OpenOffice_org-l10n-en-US ......T /usr/share/ooo3/link-to-ooo-home joe@jmorris:~> rpm -V OpenOffice_org-templates-labels-a4 joe@jmorris:~> rpm -V OpenOffice_org-calc joe@jmorris:~> rpm -V OpenOffice_org-Quickstarter joe@jmorris:~> rpm -V OpenOffice_org-openclipart joe@jmorris:~> rpm -V OpenOffice_org-math joe@jmorris:~> rpm -V OpenOffice_org-templates-en joe@jmorris:~> rpm -V OpenOffice_org-base joe@jmorris:~> rpm -V OpenOffice_org-mailmerge joe@jmorris:~> rpm -V OpenOffice_org-writer joe@jmorris:~> rpm -V OpenOffice_org-draw joe@jmorris:~> rpm -V OpenOffice_org-kde joe@jmorris:~> rpm -V OpenOffice_org-help-en-US joe@jmorris:~> rpm -V OpenOffice_org-templates-presentation-layouts joe@jmorris:~> rpm -V OpenOffice_org-filters joe@jmorris:~> rpm -V OpenOffice_org-converter joe@jmorris:~> rpm -V OpenOffice_org-pyuno joe@jmorris:~> rpm -V OpenOffice_org-impress joe@jmorris:~> rpm -V OpenOffice_org-branding-openSUSE joe@jmorris:~> rpm -V OpenOffice_org-templates-labels-letter joe@jmorris:~> rpm -V OpenOffice_org-hyphen joe@jmorris:~> rpm -V OpenOffice_org-icon-themes joe@jmorris:~> rpm -V OpenOffice_org After all this, calling oowriter or oocalc from a konsole comes up with an empty crash recovery dialog. Nothing on the konsole. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User joe_morris@ntm.org added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c6 --- Comment #6 from Joe Morris <joe_morris@ntm.org> 2009-01-31 09:29:48 MST --- Created an attachment (id=269085) --> (https://bugzilla.novell.com/attachment.cgi?id=269085) output of strace -o oofail oowriter as user -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 Joe Morris <joe_morris@ntm.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #269085|application/octet-stream |application/text mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User egd.free@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c7 Andrey Karepin <egd.free@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |egd.free@gmail.com --- Comment #7 from Andrey Karepin <egd.free@gmail.com> 2009-02-01 06:58:20 MST --- i reproduce this bug in me opensuse 11.1 x86 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c8 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jthorell@gmail.com --- Comment #8 from Petr Mladek <pmladek@novell.com> 2009-02-02 02:34:27 MST --- *** Bug 469316 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=469316 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c9 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P1 - Urgent CC| |pmladek@novell.com AssignedTo|bnc-team-ooo@forge.provo.no |pmladek@novell.com |vell.com | --- Comment #9 from Petr Mladek <pmladek@novell.com> 2009-02-02 02:48:15 MST --- I have reproduced it. The problem is that the packages on openSUSE-11.1 are split into more pieces and the dependencies are not sufficient. The following steps worked for me: 1. Have the default OOo-3.0 from openSUSE-11.1 3. add the extra OpenOffice.org repository in YaST2 2. start "Software Management" in YaST2 3. select "OpenOffice_org" for update; agree to remove "OpenOffice_org-l10n-extras" and other packages to remove the conflict 4. select "OpenOffice_org-ure" to delete (popup menu when you press the right mouse button); agree to delete few more dependent packages 5. select "OpenOffice_org-libs-external" to delete 6. press the "accept" button; agree with the automatic changes Result: I got a working OOo 3.0.1 packages. I am going to improve dependencies of the OOo-3.0.1 packages to avoid these problems. It might take one or two days until the fixed packages appear. Also I am not sure whether the first fix will be enough. It is not easy to test these changes. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User mgonnelly@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c10 Mark Gonnelly <mgonnelly@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mgonnelly@novell.com --- Comment #10 from Mark Gonnelly <mgonnelly@novell.com> 2009-02-02 15:59:18 MST --- Doesn't work for me despite following steps in comment #9. Currently have... triona:/home/mark/Desktop # rpm -qa | grep ^OpenOffice OpenOffice_org-draw-3.0.1.2-2.1 OpenOffice_org-filters-3.0.1.2-2.1 OpenOffice_org-gnome-3.0.1.2-2.1 OpenOffice_org-l10n-en-US-3.0.1.2-3.1 OpenOffice_org-calc-3.0.1.2-2.1 OpenOffice_org-writer-3.0.1.2-2.1 OpenOffice_org-3.0.1.2-2.1 OpenOffice_org-icon-themes-3.0.1.2-3.1 OpenOffice_org-impress-3.0.1.2-2.1 OpenOffice_org-math-3.0.1.2-2.1 OpenOffice_org-branding-openSUSE-3.0-24.24 OpenOffice_org-base-3.0.1.2-2.1 OpenOffice_org-help-en-US-3.0.1.2-3.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User mgonnelly@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c11 --- Comment #11 from Mark Gonnelly <mgonnelly@novell.com> 2009-02-02 19:06:29 MST --- Update - Reinstalling OpenOffice_org-l10n-en-US-3.0.1.2-3.1 seems to have fixed it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User dunnfamily@orcon.net.nz added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c12 Stephen Dunn <dunnfamily@orcon.net.nz> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dunnfamily@orcon.net.nz --- Comment #12 from Stephen Dunn <dunnfamily@orcon.net.nz> 2009-02-03 01:38:12 MST --- The problem is that installing oo in opensuse gives you old 3.0.0.9 packages as well as the 3.0.1 packages. The forum has the workaround... http://forums.opensuse.org/applications/406448-openoffice-updated-3-0-1-cant... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c13 --- Comment #13 from Petr Mladek <pmladek@novell.com> 2009-02-03 02:54:54 MST --- I have improved the dependencies yesterday. It worked much better with the test build. I hope that the fixed packages will be available on mirrors later today or tomorrow. There still will be some conflicts. You will need to agree to remove packages with extensions. The right solution will be to build the packages that same way (split sources) in the Build Service like in openSUSE-11.1. It should happen with OOo-3.1. I am sorry for the inconvenience but there are simply too many problems to solve all around and we are only humans. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User joe_morris@ntm.org added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c14 --- Comment #14 from Joe Morris <joe_morris@ntm.org> 2009-02-03 06:14:29 MST --- Well, this is a very strange upgrade. I reinstalled all the 3.0.1.2 packages, and uninstalled all 3.0.0.9 as per Comment #9, and then reinstalled the OpenOffice_org-l10n-en-US-3.0.1.2-3.1 package as per Comment #11. Best I could get was a crash dialog with no files. I then renamed my ~/.ooo3 and let it create a new one. Then it kept giving me access right errors on the new directory. I could not see any problems (some root owned links, but they were the same in ooo3. So I deleted .ooo3 and renamed ooo3 to .ooo3, and it worked! Hopefully it is all working now here. My packages are: joe@jmorris:~> rpm -qa | grep OpenOffice OpenOffice_org-base-3.0.1.2-2.1 OpenOffice_org-hyphen-20080929-38.1 OpenOffice_org-templates-labels-a4-1.0-5.1 OpenOffice_org-icon-themes-3.0.1.2-3.1 OpenOffice_org-kde-3.0.1.2-2.1 OpenOffice_org-openclipart-3-2.4 OpenOffice_org-writer-3.0.1.2-2.1 OpenOffice_org-templates-en-3.0-2.1 OpenOffice_org-pyuno-3.0.1.2-2.1 OpenOffice_org-help-en-US-3.0.1.2-3.1 OpenOffice_org-filters-3.0.1.2-2.1 OpenOffice_org-3.0.1.2-2.1 OpenOffice_org-l10n-en-US-3.0.1.2-3.1 OpenOffice_org-templates-presentation-layouts-3.0-2.1 OpenOffice_org-calc-3.0.1.2-2.1 OpenOffice_org-thesaurus-en-20060111-5.1 OpenOffice_org-impress-3.0.1.2-2.1 OpenOffice_org-converter-3.0-1.24 OpenOffice_org-mailmerge-3.0.1.2-2.1 OpenOffice_org-math-3.0.1.2-2.1 OpenOffice_org-branding-openSUSE-3.0-24.16 OpenOffice_org-templates-labels-letter-1.0-5.1 OpenOffice_org-draw-3.0.1.2-2.1 OpenOffice_org-Quickstarter-1.0-712.1 Thanks Petr for all your work on this. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c15 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |poeml@novell.com --- Comment #15 from Petr Mladek <pmladek@novell.com> 2009-02-04 03:26:17 MST --- Hmm, the steps described in the last comment #14 are too complex. It should be much easier with the fixed dependencies. I am mixed. The fixed packages, version 3.0.1-3.1 are ready in the Build Service, the publish flag is enabled but the installation source still provides the old broken 3.0.1-2.1 version :-((( Peter, do you have any idea why the packages at http://download.opensuse.org/repositories/OpenOffice.org://STABLE/openSUSE_1... are not updated. They are ready > 1 day. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User poeml@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c16 Peter Poeml <poeml@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |poeml@novell.com Info Provider|poeml@novell.com |adrian@novell.com --- Comment #16 from Peter Poeml <poeml@novell.com> 2009-02-04 07:04:31 MST --- No idea - at the moment, two packages in the OpenOffice.org:STABLE project (OpenOffice_org-l10n-group1 and OpenOffice_org-l10n-group2) are building for openSUSE_11.1, though. And publishing happens once the complete project has been built... Adrian, any idea? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c17 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED CC| |adrian@novell.com Info Provider|adrian@novell.com | --- Comment #17 from Petr Mladek <pmladek@novell.com> 2009-02-05 02:40:45 MST --- Ah, I didn't know that the publishing happened once the complete project had been built... It might be the problem. I have submitted one more fix for the packages with localizations, so the build is still running. We need to wait :-( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c18 --- Comment #18 from Petr Mladek <pmladek@novell.com> 2009-02-05 03:10:35 MST --- The fixed packages are already available in the OpenOffice.org:UNSTABLE project. They work fine: 1. I started the command: zypper up OpenOffice_org 2. I agreed to remove the extensions that were not available in BS for OOo-3.0.1 (suggestion 1 by zypper) Result: OOo 3.0.1.2 packages were installed and worked out of box. => It looks promising. It should work this way also in the STABLE project once it is fully rebuilt a published. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User adrian@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c19 --- Comment #19 from Adrian Schröter <adrian@novell.com> 2009-02-05 03:11:59 MST --- The publishing happens when a repo has finished for a certain architecture, not the entire project. The -2.1 packages are out meanwhile. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c20 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #20 from Petr Mladek <pmladek@novell.com> 2009-02-10 07:16:36 MST --- It seems that the fixed packages are available now. The update works much better now. It is only needed to agree to remove the incompatible packages. The updated OOo-3.0.1 works fine then out of box => FIXED. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User joe_morris@ntm.org added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c21 --- Comment #21 from Joe Morris <joe_morris@ntm.org> 2009-03-01 16:21:22 MST --- Just to let you know, I upgraded another box to 11.1, and in the process of updating also updated OpenOffice. It did not work. rpm -V showed some files missing from the main OpenOffice_org package. My guess is because of files being in different packages than originally, OpenOffice_org is getting installed before some older packages are getting uninstalled. Reinstalling OpenOffice_org fixed that problem, but there was still the localization error (en_US). rpm -V showed the -l10n-en-US was ok, but that was the only one that made sense, so I reinstalled it, and then it worked. My guess is a post-install script that perhaps failed because of the missing files in OpenOffice_org package. After reinstalling those 2 packages, everything is working normally with the newest versions. HTH. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c22 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lulis@actcom.net.il --- Comment #22 from Petr Mladek <pmladek@novell.com> 2009-03-04 13:13:12 MST --- *** Bug 481693 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=481693 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c23 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|FIXED | --- Comment #23 from Petr Mladek <pmladek@novell.com> 2009-03-04 13:14:09 MST --- Hmm, there is still a problem. I am going to provide a better fix last this week. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c24 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #24 from Petr Mladek <pmladek@novell.com> 2009-03-09 10:52:29 MST --- The new package 3.0.1.3 is available and the update works better. I hope that it will be enough. I am sorry for all the troubles. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c25 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bluedzins@wp.pl --- Comment #25 from Petr Mladek <pmladek@novell.com> 2009-03-09 13:03:56 MST --- *** Bug 482306 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=482306 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c26 Maciej Pilichowski <bluedzins@wp.pl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|FIXED | --- Comment #26 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-09 14:54:56 MST --- "Due to unexpected error, OOo has crashed." + info about crashed files (none). So the only difference I see there is no longer message about vcl missing, but besides that -- I still can't start OOo. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User lulis@actcom.net.il added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c27 --- Comment #27 from Israel smilanski <lulis@actcom.net.il> 2009-03-09 15:25:54 MST --- I have updated open-office the other day and now everything is fine. lulihp@israel-lpt:~> rpm -qa | grep OpenOffice OpenOffice_org-l10n-en-US-3.0.1.3-3.1 OpenOffice_org-writer-3.0.1.3-1.1 OpenOffice_org-templates-labels-a4-1.0-5.1 OpenOffice_org-l10n-he-3.0.1.3-3.1 OpenOffice_org-thesaurus-en-20060111-5.1 OpenOffice_org-devel-3.0.1.3-1.1 OpenOffice_org-filters-3.0.1.3-1.1 OpenOffice_org-hyphen-20080929-38.1 OpenOffice_org-pyuno-3.0.1.3-1.1 OpenOffice_org-mailmerge-3.0.1.3-1.1 OpenOffice_org-Quickstarter-1.0-712.1 OpenOffice_org-templates-labels-letter-1.0-5.1 OpenOffice_org-base-3.0.1.3-1.1 OpenOffice_org-impress-3.0.1.3-1.1 OpenOffice_org-calc-3.0.1.3-1.1 OpenOffice_org-kde-3.0.1.3-1.1 OpenOffice_org-branding-openSUSE-3.0-24.16 OpenOffice_org-icon-themes-3.0.1.3-2.1 OpenOffice_org-help-en-US-3.0.1.3-3.1 OpenOffice_org-templates-en-3.0-2.1 OpenOffice_org-templates-presentation-layouts-3.0-2.1 OpenOffice_org-draw-3.0.1.3-1.1 OpenOffice_org-converter-3.0-1.24 OpenOffice_org-3.0.1.3-1.1 OpenOffice_org-math-3.0.1.3-1.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c28 --- Comment #28 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-09 15:49:11 MST --- Maybe it depends _from_ what packages you update, I have minimal set of OOo: OpenOffice_org-ure-3.0.0.9-2.6 OpenOffice_org-3.0.0.9-1.9 OpenOffice_org-libs-core-3.0.0.9-1.10 OpenOffice_org-components-3.0.0.9-2.1 OpenOffice_org-libs-gui-3.0.0.9-1.11 OpenOffice_org-branding-upstream-3.0.1.3-1.1 OpenOffice_org-l10n-extras-3.0.0.9-1.11 OpenOffice_org-icon-themes-3.0.0.9-1.11 OpenOffice_org-writer-3.0.0.9-2.7 OpenOffice_org-kde-3.0.0.9-1.10 OpenOffice_org-filters-3.0.0.9-1.11 OpenOffice_org-libs-extern-3.0.0.9-1.13 I update OpenOffice_org and the rest is done by SM and rpm dependencies. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c29 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |bluedzins@wp.pl --- Comment #29 from Petr Mladek <pmladek@novell.com> 2009-03-10 04:33:25 MST --- Maciej, I expect that you have suppressed installation of some packages. It might cause troubles because OOo-3.0.1 is built another way and the list of packages is different. I tried to simulate your situation here and OOo still worked after the update. Miciej, could you please try the update once again? If it does not work, could you please provide the following information? 1. List of all installed OOo packages. You might get it by the command: rpm -qa | grep OpenOffice_org 2. Output from rpm verify: rpm -V `rpm -qa | grep OpenOffice_org` 3. Do you use 11.1-i586 or 11.1-x86_64 system? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c30 Maciej Pilichowski <bluedzins@wp.pl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |REOPENED Info Provider|bluedzins@wp.pl | --- Comment #30 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-10 05:20:38 MST ---
Maciej, I expect that you have suppressed installation of some packages.
True, but not relevant here -- quickstarts.
It might cause troubles because OOo-3.0.1 is built another way and the list of packages is different.
Unless there is something else in quickstarts besides quickstarts script, this is not affected.
Miciej, could you please try the update once again? If it does not work, could you please provide the following information?
:-) I already tried it four times now, so I doubt the fifth try will be somehow different.
1. List of all installed OOo packages.
I already did, see above. Note -- as I said I have minimal set.
2. Output from rpm verify:
rpm -V `rpm -qa | grep OpenOffice_org`
Zero output, rpm runs for a while and then quits. No error code, no nothing.
3. Do you use 11.1-i586 or 11.1-x86_64 system?
64 bit. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c31 --- Comment #31 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-10 05:22:29 MST --- Btw. I am talking about the packages I use, i.e. 3.0, so it is starting point for me. Update is done automatically basing on dependencies from one package OpenOffice_org (the main one). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c32 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |bluedzins@wp.pl --- Comment #32 from Petr Mladek <pmladek@novell.com> 2009-03-10 07:48:18 MST --- As I said, I tried to simulate it here and was not able to reproduce it. I installed the limited set of packages that is mentioned in the comment #28. Then I did "zypper up OpenOffice_org" and it still worked. Please, provide the list of packages after the update. Also please try to verify the packages after the update. Also, you could provide strace log from the broken installation, see http://en.opensuse.org/Bugs:OOo#How_to_get_strace_log. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c33 Maciej Pilichowski <bluedzins@wp.pl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |REOPENED Info Provider|bluedzins@wp.pl | --- Comment #33 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-10 09:12:29 MST ---
As I said, I tried to simulate it here and was not able to reproduce it. I installed the limited set of packages that is mentioned in the comment #28. Then I did "zypper up OpenOffice_org" and it still worked.
In my case, I tried yet another time, crash again.
Please, provide the list of packages after the update.
OpenOffice_org-writer-3.0.1.3-1.1 OpenOffice_org-icon-themes-3.0.1.3-2.1 OpenOffice_org-impress-3.0.1.3-1.1 OpenOffice_org-l10n-en-US-3.0.1.3-3.1 OpenOffice_org-filters-3.0.1.3-1.1 OpenOffice_org-branding-upstream-3.0.1.3-1.1 OpenOffice_org-math-3.0.1.3-1.1 OpenOffice_org-calc-3.0.1.3-1.1 OpenOffice_org-kde-3.0.1.3-1.1 OpenOffice_org-draw-3.0.1.3-1.1 OpenOffice_org-3.0.1.3-1.1 OpenOffice_org-base-3.0.1.3-1.1
Also please try to verify the packages after the update.
This time I got some output: missing /usr/lib64/ooo3/basis3.0/help/main_transform.xsl missing /usr/lib64/ooo3/basis3.0/presets/Scripts missing /usr/lib64/ooo3/basis3.0/presets/autocorr missing /usr/lib64/ooo3/basis3.0/presets/backup missing /usr/lib64/ooo3/basis3.0/presets/psprint missing /usr/lib64/ooo3/basis3.0/presets/psprint/driver missing /usr/lib64/ooo3/basis3.0/presets/psprint/fontmetric missing /usr/lib64/ooo3/basis3.0/presets/store missing /usr/lib64/ooo3/basis3.0/presets/temp missing /usr/lib64/ooo3/basis3.0/presets/template missing /usr/lib64/ooo3/basis3.0/presets/uno_packages missing /usr/lib64/ooo3/basis3.0/presets/uno_packages/cache missing /usr/lib64/ooo3/basis3.0/presets/wordbook missing /usr/lib64/ooo3/basis3.0/program/addin missing /usr/lib64/ooo3/basis3.0/program/plugin missing /usr/lib64/ooo3/share/extension missing /usr/lib64/ooo3/share/extension/install missing /usr/lib64/ooo3/share/uno_packages missing /usr/lib64/ooo3/share/uno_packages/cache
Also, you could provide strace log from the broken installation, see http://en.opensuse.org/Bugs:OOo#How_to_get_strace_log.
Ok, but it is better to fix those issues with rpms first. Obviously some dependency is missing (it is stranger that your zypper sees those dependencies right and my not). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c34 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |bluedzins@wp.pl --- Comment #34 from Petr Mladek <pmladek@novell.com> 2009-03-10 10:28:09 MST --- Strange, very strange. I have the following list of packages: $> rpm -qa | grep OpenOffice_org | sort OpenOffice_org-base-3.0.1.3-1.1 OpenOffice_org-branding-upstream-3.0.1.3-1.1 OpenOffice_org-calc-3.0.1.3-1.1 OpenOffice_org-draw-3.0.1.3-1.1 OpenOffice_org-filters-3.0.1.3-1.1 OpenOffice_org-icon-themes-3.0.1.3-2.1 OpenOffice_org-impress-3.0.1.3-1.1 OpenOffice_org-kde-3.0.1.3-1.1 OpenOffice_org-l10n-en-US-3.0.1.3-3.1 OpenOffice_org-math-3.0.1.3-1.1 OpenOffice_org-writer-3.0.1.3-1.1 OpenOffice_org-3.0.1.3-1.1 It think that it exactly the same that you have on your machine. The results from verification is: $> rpm -V `rpm -qa | grep OpenOffice_org` SM5....T /usr/lib64/ooo3/basis3.0/program/fundamentalbasisrc and it works here! Note that your missing files (comment #33) are part of the package OpenOffice_org. There is no missing dependency. The problem is that some files and directories are removed on your system. I do not know why. What exact steps are you using to install the packages? If you use zypper or YaST, could you please attach your YaST2 logs? You might pack them by the command "save_y2logs y2logs.tar.bz2". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c35 --- Comment #35 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-10 10:53:27 MST ---
I have the following list of packages: ... It think that it exactly the same that you have on your machine.
Yes, it is the exactly the same result (different sorting only).
The results from verification is:
$> rpm -V `rpm -qa | grep OpenOffice_org` SM5....T /usr/lib64/ooo3/basis3.0/program/fundamentalbasisrc
You mean, you get only one line? Do you use 32bit or 64bit version of _system_? And Ooo?
Note that your missing files (comment #33) are part of the package OpenOffice_org. There is no missing dependency. The problem is that some files and directories are removed on your system. I do not know why.
This is odd... For sure not because of the lack of space, / --> 7 GB free.
What exact steps are you using to install the packages?
I tried via Yast/SM, the last one was "zypper in", as you did.
If you use zypper or YaST, could you please attach your YaST2 logs? You might pack them by the command "save_y2logs y2logs.tar.bz2".
Sure. Btw. some wild guesses: a) are those files are put really in lib64/ -- this is common problem when building from source b) is there is some delete going on in pre or post installation? I'll attach logs, then I remove OOo entirely and _install_ it, instead of _update_. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c36 Maciej Pilichowski <bluedzins@wp.pl> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |REOPENED Info Provider|bluedzins@wp.pl | --- Comment #36 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-10 11:05:16 MST --- Created an attachment (id=278537) --> (https://bugzilla.novell.com/attachment.cgi?id=278537) y2logs.tgz -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c37 --- Comment #37 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-10 12:12:43 MST --- Typo, I did before zypper up ... not zypper in ... Now, I deleted everything. There a lot of odd behaviour here: 1. zypper in OpenOffice_org tried to install the old version instead of new, despite it is available 2. I run SM then and installed OO_org, calc module was included, but writer was excluded, odd 3. Ok, I installed manually writer too 4. verification --> no single error 5. launch --> it works 6. tries to install more packages so the final set is identical after 3.0 update to 3.0.1 and in 3.0.1 fresh install 7. verification --> errors, but other than before 8. launch --> still works So, concluding: * there is something wrong with zypper and OOo, it should install the latest version, not the oldest, or in other words -- the behaviour of SM and zypper should be the same, currently it is not, I don't know it if is only OOo, or problem in general, I'll check * there is much more files when updating from minimal set, than when installing new Ooo * there is much more dependent-packages but non-OOo installed/updated on install than on update, the trigger-package is OpenOffice-filters (there is about 150MB new software to install just because of OOO-filters) * despite OOo is 64-bit, the non-OOO packages that are marked as dependencies are 32bit -- like libicu, libidl, libneon27, orbit2, dbus-1-glib, this is wrong, if anything, those should be 64-bit packages The installed set: OpenOffice_org-3.0.1.3-1.1 OpenOffice_org-base-3.0.1.3-1.1 OpenOffice_org-branding-upstream-3.0.0.9-1.16 OpenOffice_org-calc-3.0.1.3-1.1 OpenOffice_org-draw-3.0.1.3-1.1 OpenOffice_org-filters-3.0.1.3-1.1 OpenOffice_org-icon-themes-3.0.1.3-2.1 OpenOffice_org-impress-3.0.1.3-1.1 OpenOffice_org-kde-3.0.1.3-1.1 OpenOffice_org-l10n-en-US-3.0.1.3-3.1 OpenOffice_org-libs-core-3.0.0.9-1.9 OpenOffice_org-libs-extern-3.0.0.9-1.14 OpenOffice_org-libs-gui-3.0.0.9-1.10 OpenOffice_org-math-3.0.1.3-1.1 OpenOffice_org-ure-3.0.0.9-2.6 OpenOffice_org-writer-3.0.1.3-1.1 So... installing works (but not without flaws), but updating from 3.0 is buggy -- the report is still valid. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c38 --- Comment #38 from Petr Mladek <pmladek@novell.com> 2009-03-11 10:06:53 MST --- First, I am sorry. I did too many things in parallel and did not tested the things carefully yesterday. I have reproduced the problem with the missing stuff today. It was caused by a mistake in the update logic (after a package rename). I have just committed a temporary fix. It will be in the package OpenOffice_org-l10n-en-US (file /usr/share/ooo3/link-to-ooo-home). I should be ready in BS within one day. It should fix the problems reported by rpm -V. I am still not able to reproduce the problem that OOo did not start. OOo started for me even with the missing files and directories. Note that help/main_transform.xsl should not be needed until you try OOo help. The rest of missing paths were empty directories. Well, it is possible that they were somewhat important with your specific user configuration. Note that I am using 11.1-x86_64 and OOo-x86_64. I have got the following missing files: $> rpm -V `rpm -qa | grep OpenOffice_org` missing /usr/lib64/ooo3/basis3.0/help/main_transform.xsl missing /usr/lib64/ooo3/basis3.0/presets/Scripts missing /usr/lib64/ooo3/basis3.0/presets/autocorr missing /usr/lib64/ooo3/basis3.0/presets/backup missing /usr/lib64/ooo3/basis3.0/presets/psprint missing /usr/lib64/ooo3/basis3.0/presets/psprint/driver missing /usr/lib64/ooo3/basis3.0/presets/psprint/fontmetric missing /usr/lib64/ooo3/basis3.0/presets/store missing /usr/lib64/ooo3/basis3.0/presets/temp missing /usr/lib64/ooo3/basis3.0/presets/template missing /usr/lib64/ooo3/basis3.0/presets/uno_packages missing /usr/lib64/ooo3/basis3.0/presets/uno_packages/cache missing /usr/lib64/ooo3/basis3.0/presets/wordbook missing /usr/lib64/ooo3/basis3.0/program/addin SM5....T /usr/lib64/ooo3/basis3.0/program/fundamentalbasisrc missing /usr/lib64/ooo3/basis3.0/program/plugin missing /usr/lib64/ooo3/share/extension missing /usr/lib64/ooo3/share/extension/install missing /usr/lib64/ooo3/share/uno_packages missing /usr/lib64/ooo3/share/uno_packages/cache oowriter still starts even with these missing files and directories. As I said, it is possible that a directory is important with you user configuration. Regarding the problems with SM and YaST:
* there is something wrong with zypper and OOo, it should install the latest version, not the oldest, or in other words -- the behaviour of SM and zypper should be the same, currently it is not, I don't know it if is only OOo, or problem in general, I'll check
It looks strange. I am not sure of zypper and SM share the list of repositories. I expect that it is a general problem. Feel free to open new bug for this. Hmm, there were some problems with download.opensuse.org yesterday, see http://lists.opensuse.org/opensuse-announce/2009-03/msg00009.html It might have affected your testing yesterday.
* there is much more files when updating from minimal set, than when installing new Ooo * there is much more dependent-packages but non-OOo installed/updated on install than on update, the trigger-package is OpenOffice-filters (there is about 150MB new software to install just because of OOO-filters)
Good catch. There is a bit of mess. Openoffice_org-filters-3.0 on openSUSE-11.1 is a required package. It includes some basic filters. Openoffice_org-filters-3.0.1 in BS is optional. It includes that same stuff that is in Openoffice_org-filters-optional-3.0. I am not sure if it is a bug in zypper that it behaves differently during installation and update. Again, feel free to report a new bug for this. Note that the 3.0.1 packages are built the old openSUSE-11.0-like way. The upcoming OOo-3.1 packages will be built the openSUSE-11.1-like way => there will be the same packages as on the original openSUSE-11.1 => there should be less problems with the update.
* despite OOo is 64-bit, the non-OOO packages that are marked as dependencies are 32bit -- like libicu, libidl, libneon27, orbit2, dbus-1-glib, this is wrong, if anything, those should be 64-bit packages
Strange. Well, you might force the 32-bit package in YaST in the "Versions" tab, see http://en.opensuse.org/OpenOffice.org#Dependencies_During_Update. It is easy to do a mistake during the many updates that you did last two days. Anyway, it is possible that it is a real bug in YaST. Feel free to report it. Summary: Thanks a lot for the patience. You helped me to find an important bug in the update logic. I really have to prepare better solution for the next versions. Unfortunately, I am still not sure whether the temporary solution fully solves the update on your system. I was able to start OOo-3.0.1 even with the bug... You might want to report the few bugs against YaST. I do not want to force you to do try more updates, ... I think that the problems were somewhat specific for your system and it worked better for other people. I think that it should be much better with OOo-3.1 that will be built the openSUSE-11.1-like way. If you still have a bit of readiness, I would be interested if the rebuilt OpenOffice_org-l10n-en-US will help you (need to wait one day or so). If it does not help you, I would be interested into the output from rpm -V and also in the strace (both after the update with non-working OOo). In each case, I do not want to force you to do it. You already spent a lot of time with this bug. Thanks again for your patience. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c39 --- Comment #39 from Petr Mladek <pmladek@novell.com> 2009-03-12 04:46:54 MST --- Hmm, Build Service still has some troubles. It will take a longer time until the fixed OpenOffice_org-l10n-en-US is available :-( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User bluedzins@wp.pl added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c40 --- Comment #40 from Maciej Pilichowski <bluedzins@wp.pl> 2009-03-12 08:10:57 MST --- Since when installing OOo previously, as I wrote, many dependent packages were installed to, I was unable to remove them to the "fresh" situation (I didn't write down what was installed). And since I have them now they are not installed again on OOo install. This applies to dependencies to 32bit packages, and the amount of the dependent packages -- if there would be the way how to know what was installed previously, I would be glad. The only issue I was able to reproduce is conflict with versions SM<->zypper selections. See: https://bugzilla.novell.com/show_bug.cgi?id=484754 Btw. I am willing to help with testing with update, no problem :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c41 --- Comment #41 from Petr Mladek <pmladek@novell.com> 2009-03-16 09:50:19 MST --- The last change helped to solve the problems reported by rpm -V. There might still be missing some compat symlinks. I didn't find this problem just by coincidence last week. I have just committed one more fix into BS. I hope that it will be the final solution :-/ -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User pmladek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c42 Petr Mladek <pmladek@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #42 from Petr Mladek <pmladek@novell.com> 2009-03-18 06:47:41 MST --- I have tested the last packages and all the compat symlinks are created, finally => OOo should work after the udpate. The other problems with many extra packages, strange 32-bit packages, and differences between SM<->zypper looks related to YaST. I will close this bug for now. Feel free to open it if you can't start OOo after an update to OOo-3.0.1.3-3.1 or newer packages. Thanks a lot for help. I am sorry for all the problems. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471280 User joe_morris@ntm.org added comment https://bugzilla.novell.com/show_bug.cgi?id=471280#c43 --- Comment #43 from Joe Morris <joe_morris@ntm.org> 2009-03-30 06:01:35 MDT --- Just to confirm. I just installed at the office, mostly fresh install (fresh root, old home). After install, upgraded OO to 3.0.1. Everything worked just like clockwork this time. Thanks much Petr! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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