[Bug 902407] New: system-config-printer can't find driver, doesn't offer manual selection

http://bugzilla.opensuse.org/show_bug.cgi?id=902407 Bug ID: 902407 Summary: system-config-printer can't find driver, doesn't offer manual selection Classification: openSUSE Product: openSUSE Distribution Version: 13.2 RC 1 Hardware: Other OS: Other Status: NEW Severity: Major Priority: P5 - None Component: Printing Assignee: jsmeix@suse.com Reporter: sb56637@gmail.com QA Contact: jsmeix@suse.com Found By: --- Blocker: --- Hi there, In view of bug 889187, I tried to add a network printer via dnssd with system-config-printer. It does find the printer, but under KDE some kind of "helper" screen (apper related maybe?) appears with an error. (See attachment #1) Then, after dismissing the error, system-config-printer gets stuck at "searching for drivers". (See attachment #2) At this point, it gets stuck. I have let it sit there for 5 minutes on a very fast computer, and I have very few drivers installed (no Gutenprint or HPLIP) so it definitely should not be searching for long. I believe that an internal python process is crashing, as the terminal spits out this error when it starts searching for drivers: ---------------------- ERROR:dbus.proxies:Introspect error on :1.344:/org/freedesktop/PackageKit: dbus.exceptions.IntrospectionParserException: Error parsing introspect data: : unbound prefix: line 5, column 4 HTTP Status 403 None Exception in thread Thread-3: Traceback (most recent call last): File "/usr/lib64/python2.7/threading.py", line 810, in __bootstrap_inner self.run() File "/usr/lib/python2.7/site-packages/cupshelpers/openprinting.py", line 54, in run self.callback (403, self.user_data, None) File "/usr/lib/python2.7/site-packages/cupshelpers/openprinting.py", line 163, in parse_result callback (status, user_data, result) File "/usr/share/system-config-printer/newprinter.py", line 3267, in openprinting_printers_found print traceback.extract_tb(printers[2], limit=None) TypeError: 'NoneType' object has no attribute '__getitem__' ---------------------- I don't really care if it finds the correct driver or not, as long as it lets me manually select my correct driver, which I can't do. When running system-config-printer as root in IceWM, the KDE "helper" error dialog doesn't appear. But it still gets stuck on "searching for drivers". Thanks for looking into this! -- You are receiving this mail because: You are on the CC list for the bug.