http://bugzilla.opensuse.org/show_bug.cgi?id=981878 Bug ID: 981878 Summary: Very weak sound after installing LEAP 42,1 Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.2 Hardware: x86-64 OS: openSUSE 42.1 Status: NEW Severity: Major Priority: P5 - None Component: Sound Assignee: tiwai@suse.com Reporter: johngeoffreywalker@yahoo.co.uk QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:46.0) Gecko/20100101 Firefox/46.0 Build Identifier: I installed LEAP 42.1 on a new PC - an Alienware Area-51 R - and initially I thought I could get no sound. I started a thread about this on the openSUSE forums. However, when running one of my applications I realised that I could hear faint sounds, though through only one of my speakers (the left one). After I ran a number of tests, a contributor to the forum thread suggested I submit it as a bug. Reproducible: Always Steps to Reproduce: It happens all the time. Actual Results: I cannot get the sound at its proper level. I have to turn the volume up to full in order to get a faint sound. Expected Results: It should give me a normal sound level. I have a surround-sound system attached to my computer via a KVM. The sound system has worked for many years through the KVM, and still works when I run tests through it on a machine loaded with openSUSE 13.2. To check that there is no problem with the KVM, I have swapped the connections for the two machines - the one running openSUSE 13,2, on which the sound works perfectly, and the one running LEAP 42.1, which is the one where I have the problem - and the problem has remained on the 42.1 machine whilst not appearing on the 13.2 machine. Additionally I connected the LEAP 42,1 machine directly to the sound system, bypassing the KVM, with no change in the results. Unfortunately I had to uninstall Windows because of the Windows 10/UEFI bug that prevents Windows 10 being run on a dual boot machine, so I cannot use that to test the hardware. Furthermore, the machine running openSUSE 13.2 has a non-functioning graphics card, so I'm limited in the nature of comparative tests that I can run using the same sound system. At the suggestion of those on the forum thread I have run a number of tests. I ran /usr/sbin/alsa-info.sh whilst playing a YouTube video. The results can be seen at http://www.alsa-project.org/db/?f=1425444542ba9acbc084c6e569084c4c2c963d92 I also too screenshots of the Pulse Audio Controls whilst running the video. These can be seen at Configuration: http://www.imagebam.com/image/6a64b4485911279 (The one I run is Analog Stereo Duplex, although it's suggested that none of these is suitable for a surround-sound system.) Output devices: http://www.imagebam.com/image/f0bc77485883769 Playback: http://www.imagebam.com/image/fedafa485883772 -- You are receiving this mail because: You are on the CC list for the bug.