http://bugzilla.opensuse.org/show_bug.cgi?id=981878 http://bugzilla.opensuse.org/show_bug.cgi?id=981878#c2 Takashi Iwai changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |johngeoffreywalker@yahoo.co | |.uk Flags| |needinfo?(johngeoffreywalke | |r@yahoo.co.uk) --- Comment #2 from Takashi Iwai --- Do I understand correctly that another machine with 13.2 has a different sound chip, i.e. it's not CA0132 codec, right? Most likely that your CA0132 codec on Alienware isn't supported well, as it has a different mapping as the driver expects. I created a quick test KMP in OBS home:tiwai:bnc981878 repo. The package is being built now. Could you install hda-quickfix-kmp-default package later from the OBS repo, reboot and retest? If it still doesn't work, please give alsa-info.sh output again, but run with --no-upload option and attach to Bugzilla. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=981878 http://bugzilla.opensuse.org/show_bug.cgi?id=981878#c4 John Walker changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(tiwai@suse.com) | --- Comment #4 from John Walker --- "Do I understand correctly that another machine with 13.2 has a different sound chip, i.e. it's not CA0132 codec, right?" I don't know which sound chip the 13.2 machine has. Is there any way to check this without using graphics (as I said, the graphics card on that machine is non-functioning)? The test of the 13.2 machine was more to test the KVM and the speaker system than anything else. Thanks, by the way, for responding so fast. I should have said this in my first reply. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=981878 http://bugzilla.opensuse.org/show_bug.cgi?id=981878#c6 John Walker changed: What |Removed |Added ---------------------------------------------------------------------------- Flags|needinfo?(johngeoffreywalke | |r@yahoo.co.uk) | --- Comment #6 from John Walker --- Created attachment 678839 --> http://bugzilla.opensuse.org/attachment.cgi?id=678839&action=edit alsa-info.sh file requested after installing quick fix: the sound is still weak -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=981878 http://bugzilla.opensuse.org/show_bug.cgi?id=981878#c8 --- Comment #8 from Takashi Iwai --- OK, as expected the another machine has a completely different codec (Realtek), and this works easily. OTOH, this one, Alienware Area 51-R2, has Creative CA0132 codec, and this is known to work only on limited machines, unfortunately. You can find many bug reports regarding this on the net. A part of the reasons is that Creative did lots of vendor-specific extensions, and the binary firmware blob we have matches only to certain models. I guess yours doesn't. Some Alienware models seem working with minor adjustment, and my patches does apply to your model. Alas, it doesn't seem working. That said, currently your new hardware isn't supported by upstream, mostly due to the reason above. You can try the latest kernel in OBS Kernel:stable, but I bet it won't work, either. Currently there is little hope for this kind of devices, unfortunately. One remaining question is: did you try the output from the headphone jack? When you plug there, try to toggles some mixer switches appearing in "alsamixer -c0". CA0132 chip doesn't support the simultaneous outputs from both headphone and others, and this is switched via the mixer switch. -- You are receiving this mail because: You are on the CC list for the bug.