http://bugzilla.novell.com/show_bug.cgi?id=601243 http://bugzilla.novell.com/show_bug.cgi?id=601243#c0 Summary: OOo has issues while saving the files, and even crashes, after updating Java Runtime. Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Critical Priority: P5 - None Component: OpenOffice.org AssignedTo: bnc-team-ooo@forge.provo.novell.com ReportedBy: publio.escipion.el.africano@gmail.com QAContact: cwei@novell.com Found By: --- Blocker: --- Created an attachment (id=358041) --> (http://bugzilla.novell.com/attachment.cgi?id=358041) error report file due to a fatal error has been detected by the Java Runtime Environment 6.0_17-b17 x86_64 User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; es-ES; rv:1.9.1.9) Gecko/20100317 SUSE/3.5.9-0.1.1 Firefox/3.5.9 I have updated my SO with these very new updates from repo-update: java-1_6_0-openjdk-1.6.0.0_b17-2.1.1.x86_64.rpm java-1_6_0-openjdk-plugin-1.6.0.0_b17-2.1.1.x86_64.rpm systemtap-0.9.9_1.0-2.4_1.1.1.x86_64.delta.rpm systemtap-runtime-0.9.9_1.0-2.4_1.1.1.x86_64.delta.rpm timezone-2010h-1.1.1.x86_64.rpm After that, I began to notice that Dolphin is less responsive, and that OOo (which has been troubleless since April 12th, 2010) began to crash. It began when I hightlighted a word to italicize it: OOo Writer crashed. The document was not recovery although it should be. I rewrote it. I saved it. With my own eyes I saw the file in Dolphin: niños.odt. I continued writing and I saved it again after a while. Then I got the following message that warned me that there was a problem: "Error al guardar el doumento niños: /media/1024HD-02/niños.odt no existe." ("Error saving the document niños: /media/1024HD-02/niños.odt doesn't exist.") It was followed by the next one: "Error al guardar el documento niños: Error al crear. No se puede crear una copia de seguridad." ("Error saving the document niños: Error at the time of create it. It was not possible to create a backup copy.") I looked at Dolphin: It was right: niños.odt was not there any more. After useless attempts, I used the option "Save as...". It worked. But after a while writing, I saved it again and I got the following message: "El archivo fue modificado después de que lo abriera para la edición en OpenOffice.org. Guardar su versión del documento destruirá los cambios realizados por otros. ¿Quiere guardar su versión igualmente? Guarda igualmente / Cancelar." ("The file was modified after you opened it for edit it with OpenOffice.org. Saving your version of the document will destroy the changes made by others Do you want to save? Save/Cancel.") Which others? No one. What other program has opened and changed the file? None. So, I chose to save. Amen. But the above situation repeated again, and again, and again... (even the disappearance of the previously saved file). I also got the following messages when attempting to Save/Save as...: "El proceso para el protocolo file terminó inesperadamente." ("The process for protocol file unexpectedly finished.") and: "La carpeta especificada no existe o no pudo ser leída." ("The specified folder doesn't exist or it couldn't be read.") That statement is false. Also, I got (I get) crashes. As I thought that this issues were related with KDE 4 integration, first I tried to change my saving preferences, so OOo dialogs were used instead of KDE 4's. It does not work. Under debugging, OOo missbehaves as above, but crashes are more frequent than saving issues. Out of debugging, saving issues are more frequent than crashes. I have been having troubles with OOo since 11.2 was released (see bugs 577579, 558250, 558253, 571373). I have previously noticed that OOo changes its behavior after some updates: the frequency of the issues I have reported some times increases, and some times decreases (they even disappear), without any explanation except that I have updated my system (it is what is changed). But before that I never had a so close and obvious relation between my OOo issues and the updates (Java). I suppose that I will have to downgrade Java. But I thought that I should do it after sending this. N. B.: As I stated on comment https://bugzilla.novell.com/show_bug.cgi?id=577579#c23, I have two OOo installations, each one in a different computer. One of them lacks of certain packages and a files, as it was suggested me previously. Another is untouched. Since more than 30 days both OOo worked fine. I have debugged using the second one. Thank you. Reproducible: Always Steps to Reproduce: 1.Update Java from repo-update. 2.Run OOo Writer. 3.Just write and save. Actual Results: Issues saving and crashes. Poor recovery (or not at all). See above. Expected Results: To save, no crashes, and if crashes, then a good recovery. # # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007fffee1c1265, pid=13865, tid=140737353873168 # # JRE version: 6.0_17-b17 # Java VM: OpenJDK 64-Bit Server VM (14.0-b16 mixed mode linux-amd64 ) # Derivative: IcedTea6 1.7.3 # Distribution: Custom build (Mon Apr 12 15:03:54 UTC 2010) # Problematic frame: # C [libQtCore.so.4+0x159265] _ZN11QMetaObject8activateEP7QObjectiiPPv+0x505 # # An error report file with more information is saved as: # /tmp/hs_err_pid13865.log # # If you would like to submit a bug report, please include # instructions how to reproduce the bug and visit: # http://icedtea.classpath.org/bugzilla # Program received signal SIGSEGV, Segmentation fault. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.