https://bugzilla.novell.com/show_bug.cgi?id=851543 https://bugzilla.novell.com/show_bug.cgi?id=851543#c5 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |per@computer.org Summary|xsane and skanlite both |scanimage segfaults when |segfault when using hp |using hp scanjet 2400 |scanjet 2400 |(genesys driver) --- Comment #5 from Johannes Meixner <jsmeix@suse.com> 2013-11-22 11:23:50 CET --- Please no backtrace of GUI frontends like skanlite or xsane. But a backtrace of the plain scanimage command could help, provided there is human-readable debug info therein, see in particular the section "Install -debuginfo Packages" at http://en.opensuse.org/openSUSE:Bugreport_application_crashed I found https://bugs.archlinux.org/task/35549 that reads: ----------------------------------------------------------------------------- Run xsane, select a scanner (HP ScanJet 2400c) leave the settings default and then press Scan. The app crashes with "Segmentation Fault". I run it with gdb and found the problems happens in the libsane-genesys.so.1 .. BUT: scanimage -d genesys --format tiff --mode Color --resolution=300 > image.tiff works well! ----------------------------------------------------------------------------- If it is actually the same issue it indicates that the settings for scanning make a difference. Per Jessen, does scanimage -d genesys --format tiff --mode Color --resolution=300 >image.tiff also work for you? Regarding the higher-level debugging output of SANE: According to "man sane-genesys" that reads: ------------------------------------------------------------------------ Example (full and highly verbose output for gl646): export SANE_DEBUG_GENESYS=255 export SANE_DEBUG_GENESYS_LOW=255 export SANE_DEBUG_GENESYS_GL646=255 ------------------------------------------------------------------------ and according to https://bugs.kde.org/show_bug.cgi?id=326700 that reads ------------------------------------------------------------------------ [KCrash Handler #6 gl646_setup_registers (... ------------------------------------------------------------------------ it seems the hp scanjet 2400 uses the specific GL646 code part of the genesys driver. Accordingly I think this one should be best: export SANE_DEBUG_GENESYS=255 export SANE_DEBUG_GENESYS_LOW=255 export SANE_DEBUG_GENESYS_GL646=255 export SANE_DEBUG_SANEI_USB=128 scanimage -d genesys -v 2>/var/tmp/genesys_gl646.debug 1>/dev/null Please attach such a /var/tmp/genesys_gl646.debug as MIME type "text/plain" to this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.