http://bugzilla.novell.com/show_bug.cgi?id=546507 Summary: Not possible to select SLES, OES nor GroupWise as product, when creating new Bugzilla report Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: D.Olsson@Netzwerk-Design.de QAContact: qa@suse.de Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.0.13) Gecko/2009080200 SUSE/3.0.13-0.1.2 Firefox/3.0.13 On Bugzilla's "Enter Bug" page (using URL https://bugzilla.novell.com/enter_bug.cgi?format=guided), it is *not* possible for me, when using my Novell Account, to select these products: - GroupWare - SLES 10 SP2 - SLED 11 - SLES 11 - OES - OES 2 - OES 2 SP1 Why not? ------------------------------------------------- Reporting this bug here on *not* via URL http://support.novell.com/additional/bugreport.html?sourceidint=suplnav4a_bu..., while this form *refuses* me to: 1. Enter my company name in field "*Your Company Name:" with the complaint that only "contains invalid characters, we only support alpha numeric characters" Entered string is: G+H Nerzwerk-Design Gesellschaft für IT Consulting mbH 2. Entering the text as can be read above the "---" line in the field "*Description of the Defect:" is *refused* with the error message: "contains invalid characters, we only support alpha numeric characters.". After this error *everything* entered in this field -- even a single "X" -- is refused with the same error message! 3. Entering the text found in this report under "Steps to reproduce" in the field "*Steps to duplicate: Please provide the exact steps to reproduce this problem." is *refused* with the error message: "contains invalid characters, we only support alpha numeric characters.". After this error *everything* entered in this field -- even a single "X" -- is refused with the same error message! How should I report an error, when I am not able to enter any text in your forms?? After these errors I have given up to make use of URL http://support.novell.com/additional/bugreport.html?sourceidint=suplnav4a_bu..., and instead reported my problem in Bugzilla itself, as well as making the above complaint about the UNusablitity of the above stated URL!! Reproducible: Always Steps to Reproduce: Using URL https://bugzilla.novell.com/, I am clicking on "Logon" to logon to my Novell Account. Then clicking on "New" https://bugzilla.novell.com/enter_bug.cgi?format=guided to create a new bug report. Under "Classification (Product Line):" it is possible to select (actually it is the default) "SUSE Linux Enterprise Server", but under "Product:" the only "SUSE Linux Enterprise" that is available is the "Real Time" products! There are no SLE[DS] 10 nor SLE[DS] 11 products to be selected! Also under _non_ of the available "Classification (Product Line):" is possible to make a selection that gives access to select neither "GroupWise", "OES" nor "OES 2" as "Product:"!! Actual Results: When in the field "Classification (Product Line):" selecting "SUSE Linux Enterprise Server", I *not* able to select any of the SLES releases under the field "Product:". When in the field "Classification (Product Line):" selecting "Novell Products", I am *not* able to select neither "OES", "OES 2", "GroupWise" nor "GroupWise Client". Expected Results: When in the field "Classification (Product Line):" selecting "SUSE Linux Enterprise Server", I expect to be able to select any of the SLES releases under the field "Product:". When in the field "Classification (Product Line):" selecting "Novell Products", I expect to able to select among others "OES", "OES 2", "GroupWise" and "GroupWise Client". On the Bugzilla page, when creating a new bug report, using the URL http://support.novell.com/additional/bugreport.html?sourceidint=suplnav4a_bu... results in a Web Page that does not accept any characters entered in various fields, as reported under "Details" earlier. Due to this, I am reporting my problem via Bugzilla, while I do not see any other possibilities to report my issues that I have encountered. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.