https://bugzilla.novell.com/show_bug.cgi?id=800312 https://bugzilla.novell.com/show_bug.cgi?id=800312#c0 Summary: hp-sendfax fails because of missing tmp directory Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@suse.com ReportedBy: kieltux@gmail.com QAContact: jsmeix@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/20100101 Firefox/17.0 openSUSE 12.2 - 64bit; 3.4.11-2.16-desktop #1 SMP PREEMPT Wed Sep 26 17:05:00 UTC 2012 (259fc87) x86_64 86_64 x86_64 GNU/Linux Printer: HP Photosmart C6180 connected via ethernet (lan) Software: cups-libs-32bit-1.5.4-103.1.x86_64 cups-libs-1.5.4-103.1.x86_64 python-cups-1.9.61-2.1.2.x86_64 cups-pk-helper-0.2.2-2.1.2.x86_64 cups-1.5.4-103.1.x86_64 python-cupshelpers-1.3.9-2.2.1.noarch cups-client-1.5.4-103.1.x86_64 cups-devel-1.5.4-103.1.x86_64 hplip-hpijs-3.12.11-62.1.x86_64 hplip-3.12.11-62.1.x86_64 hplip-sane-3.12.11-62.1.x86_64 CUPS_Queue: HP_Photosmart_C6180_Fax: hpfax:/net/Photosmart_C6100_series?zc=hpc6180 *cupsFilter: "application/vnd.cups-raster 0 hpcupsfax" *ShortNickName: "HP Fax hpcups" *NickName: "HP Fax hpcups" Adding a file to the queue (e.g. with the gui from hp-sendfax) will not add a file to fax queue. hp-sendfax[17225]: debug: Trying to add file: /home/carsten/Dokumente/2010-LinuxTag-Flyer-001.pdf hp-sendfax[17225]: debug: File type of file /home/carsten/Dokumente/2010-LinuxTag-Flyer-001.pdf: application/pdf hp-sendfax[17225]: debug: FileTable_callback(/home/carsten/Dokumente/2010-LinuxTag-Flyer-001.pdf) Nothing happens after this. After creating the missing tmp directory with an restarting cups: mkdir /var/log/hp/tmp chown root:lp /var/log/hp/tmp/ chmod 775 /var/log/hp/tmp/ hp-sendfax[18991]: debug: Trying to add file: /home/carsten/Dokumente/2010-LinuxTag-Flyer-001.pdf hp-sendfax[18991]: debug: File type of file /home/carsten/Dokumente/2010-LinuxTag-Flyer-001.pdf: application/pdf hp-sendfax[18991]: debug: FileTable_callback(/home/carsten/Dokumente/2010-LinuxTag-Flyer-001.pdf) hp-sendfax[18991]: debug: A new fax has arrived: /tmp/hpfax-ow5tg9 (40) hp-sendfax[18991]: debug: Magic=hplip_g3 Ver=1 Pages=2 hDPI=200 vDPI=100 Size=1 Res=1 Enc=4 hp-sendfax[18991]: debug: Adding file /tmp/hpfax-ow5tg9 (application/hplip-fax,HPLIP Fax,2010-LinuxTag-Flyer-001.pdf,2) and the fax could be send. Reproducible: Always Steps to Reproduce: 1. Try to send a fax with hp-sendfax without the missing /var/log/hp/tmp 2. Add the missing /var/log/hp/tmp 3. Try to send a fax again -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.